34 low data
The Canopy Apartments #1000
1.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
Harper At The Park Apartments
Luxury ApartmentsPet-Friendly Apartments
- Location
- Country, San Antonio
- Services
- Luxury Apartments, Pet-Friendly Apartments
- Reviews
- 12
- Ranking
- #140 in Luxury Apartments
- Best for
- renters who value responsive maintenance and friendly office staff
Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.
What Residents Say
Most reviewers praise Daniel, Tyler, and office manager Nicole for responsive, respectful service and highlight good-condition apartments with nearby shopping. Two low ratings cite unresolved hot water and AC failures, plus a vehicle towing situation that frustrated one resident unable to register a borrowed car.
Praised for
- responsive maintenance team
- friendly office staff
- good value for price
- well-maintained property
Watch-outs
- utility issues (hot water, AC)
- parking enforcement/vehicle towing
- slow issue resolution
responsive-managementfriendly-staffquick-maintenancevalue-for-money
Best for: renters who value responsive maintenance and friendly office staff
Think twice if: you need reliable hot water or AC; one tenant reported chronic issues unresolved.
What This Community Gets Right
- strong maintenance team (Daniel, Tyler named)
- office manager Nicole praised for customer service
- competitive pricing
- nearby retail and dining
Before You Tour
- Daniel and Tyler named as maintenance staff praised for efficiency and respect
- Nicole named as office manager noted for going above and beyond
- hot water outages lasting multiple weeks reported
- AC unit leaks onto resident belongings reported
- vehicle towed at 3:30 AM without prior notice
Maintenance, Management & More
- Luxury Apartments
- most reviewers cite clean, well-maintained units and attentive staff; one tenant reported months-long issues with hot water, AC leaks, and flooding.
Compared to Nearby Communities
- Rated 4.4 against a 3.77 average across the 328 luxury apartments businesses listed here.
- Has more Google reviews than 6% of the businesses in this directory.
How This Score Was Calculated
How We Score Star rating 32
Review volume 48
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 30
Scores by Category
5
10
4
0
3
0
2
1
1
1
Common Renter Questions
- Are there maintenance emergencies outside office hours?
- Office closes at 5 PM and reopens at 9 AM. One review notes towing occurred at 3:30 AM but does not confirm whether on-call maintenance is available for emergencies like utilities.
- What stores and restaurants are nearby?
- Target, Bill Miller's, Subway, Circle K, and Advanced Auto Parts are located immediately behind the complex.
Similar apartment complexes nearby
54
Harper at the Park
2.9(67)✓ Google-verified
Since new management arrived, maintenance responses have become rapid and staff genuinely attentive; residents consistently praise Paula, Nicole, Tyler, and others by name. The shift is real enough that long-term tenants are renewing leases. Yet the property still carries legacy problems: the pool sat green and non-functional all summer despite chemical treatment, AC has failed for extended stretches, and older complaints about mold and security remain. Residents feel caught between genuine improvement in daily service and unresolved infrastructure failures that justify anger over the fees charged. The experience splits sharply. Families appreciate the value and the personal attention from the current team. Those who arrived before the changeover, or who hit the remaining system failures, view it as a quick-fix operation masking deeper neglect. A friend living here six months ago would give you a different story than one moving in now.
Luxury ApartmentsPet-Friendly Apartments
66
Altamonte Apartments
3.9(312)✓ Google-verifiedPublishes prices
Residents praise the maintenance crew for fast response times and the overall calm, secure setting, especially for dog owners. Leasing staff like Frank and Leo earn consistent compliments for problem-solving at move-in. However, management administration is a flashpoint: tenants report repeated requests for paperwork already submitted, unverified pest issues (roaches, termites), work orders completed without visits, and billing disputes at move-out. The office phone is often hard to reach; staff recommend email or in-person visits instead. The property itself wins fans: mature landscaping, shade trees, two pools kept crystal clear, and relaxed dog culture draw long-term residents. Concerns include vehicle damage from falling branches, recurring roach and termite sightings despite treatments, and unpredictable maintenance follow-through. Rent is viewed as fairly priced for the area.
Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities