Greater San Antonio Apartment Complex Guide
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The Fredd

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 335 Google reviews · How we rank ›

3.4(335) 56 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury ApartmentsFurnished & Corporate Housing
The Fredd
Location
Northwest Side, San Antonio
Services
Pet-Friendly Apartments, Luxury Apartments, Furnished & Corporate Housing
Reviews
335
Ranking
#185 in Pet-Friendly Apartments
Best for
Pet owners with flexible schedules and high tolerance for maintenance delays.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

The Fredd's 3.4-star rating masks a sharp divide: half of reviews are five-star, but 37% are one or two stars. Recent tenants report AC units that stop cooling or leak water for months, maintenance staff who speak little English creating dangerous communication gaps, and move-in inspections where bathrooms retain loose tiles and kitchens are visibly uncleaned. A handful of residents praise quick responses to minor repairs and flexible lease terms, yet the overwhelming pattern is unresolved work orders, roach infestations unaddressed despite promised weekly spraying, and management that residents describe as uncaring about habitability. Parking decals go missing, leading to car tows; lease termination fees are steep even when basic utilities fail.

Praised for
  • responsive maintenance on select repairs
  • professional staff on good days
  • spacious units with patios
  • diverse community
Watch-outs
  • AC failures and water leaks not fixed
  • poor communication between office and residents
  • maintenance language barrier and inconsistency
  • filthy move-in conditions and cosmetic shortcuts
  • pest infestations not resolved
unresponsive-officeslow-maintenance-responsepest-problemspoor-communicationclean-facilities
Best for: Pet owners with flexible schedules and high tolerance for maintenance delays.
Think twice if: You rely on working AC in summer heat, value responsive maintenance, or are sensitive to bilingual barriers in tenant-staff communication.

What This Community Gets Right

  • Dog park and pet-friendly policy
  • spacious units with large enclosed patios
  • resort-style pool amenity
  • near Methodist Hospital and UTSA

Before You Tour

  • AC water leaks and cooling failures lasting months without resolution
  • Maintenance staff primarily Spanish-speaking, creating communication gaps with English-only residents
  • Move-in apartments left with loose tiles, unpainted hairs in showers, grease on stoves
  • Parking decals not issued, resulting in car tows
  • Pest control promised weekly but often completed only once
  • Lease termination fees cited at $4000 by residents
  • Named staff: Dean (maintenance, noted as forgetful); Nick (multilingual maintenance, praised for professionalism on specific repairs)

Maintenance, Management & More

Pet-Friendly Apartments
Dog park available; no complaints or praise about pet policies in reviews.
Furnished & Corporate Housing
Furnished units claimed on website; no review text speaks to this service.
Luxury Apartments
Website lists luxury designation; reviewers describe aging units cosmetically masked with paint rather than genuine upkeep.

Compared to Nearby Communities

  • Rated 3.4 against a 3.78 average across the 313 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 34
Profile completeness 100
Verification 30

Scores by Category

5
169
4
27
3
14
2
11
1
114

Common Renter Questions

What should I expect on move-in day?
Recent residents report loose tiles, uncleaned kitchens and bathrooms (hairs, grease, rice visible), and non-functional appliances. Request a thorough pre-move inspection in writing.
How long does AC repair typically take?
Multiple reviews cite months-long delays. One tenant reported waiting until move-out while living with a portable AC unit that leaked. Office communication about repair timelines is frequently poor.
Is there a dog park?
Yes, their website lists a dog park as a pet-friendly amenity.

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Five-star reviews consistently praise the current management team, especially Daisy, Adrian, and maintenance worker Carlos, for going above and beyond to resolve issues quickly and showing genuine care for residents. However, one in three reviewers report serious problems: raccoon and roach infestations that persist despite complaints, broken or insufficient AC, appliances that don't work, and management that takes deposits to collections without explanation or fixes issues only when forced to. The gap between best and worst experiences is stark; some residents transferred to better units and felt heard, while others endured weeks of uninhabitable conditions and felt lied to at lease signing. The complex advertises pet-friendly walking trails and a fitness center, but the real story is inconsistency. Staff care varies by who you get. Maintenance speed depends on whether Carlos is assigned. Pest control appears to be the complex's weakest link, with multiple reports of dead animals left in walls and roaches in move-in-ready units. One resident spent over $200 out of pocket on fans and insecticides just to be comfortable. Given the 3.9-star rating on 62 reviews (69% five-star, 27% one/two-star), this is a high-reward, high-risk choice.

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Last updated 2026-09-25