Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.
Avienda has undergone a visible turnaround under new ownership, with residents noting better landscaping, quicker maintenance, and genuinely helpful staff-especially property manager Staci. Pricing sits well for the area and community feel. One long-term tenant reported a four-day AC outage without resolution, hinting that service gaps may persist despite overall improvements.
Staff like Annalisa and Henry earn consistent praise for helpfulness and quick repairs, and the one-bedroom units offer genuine space for the price. However, the building suffers from aging infrastructure: water outages occur weekly or more, gates and laundry machines stay broken for months, and residents report pests. Monthly charges climb unpredictably, and the towing company removes cars without clear warning.
Strong office staff and prompt maintenance responses earn praise from many residents, who also highlight the peaceful creek-side location and well-maintained grounds. Yet a substantial minority report persistent roach problems, AC breakdowns, and construction defects (tubs, faucets, cabinets) that maintenance either struggles to resolve or disputes. Move-out charges and disputed insurance claims frustrate departing tenants; privacy and neighbor noise are additional friction points. Linda Stinson (property manager) receives both lavish praise for tours and professionalism and serious criticism for dismissive conduct during disputes. The maintenance team's speed varies widely, from same-day responses to two-week delays. Leasing staff (Ani Hurbon, April, Michelle, Micah, Gabriel, Stefanie) are consistently noted as helpful and warm.
Many residents credit staff like Fernando, Christopher, and Richard with smooth moves and swift repairs. However, structural and pest problems persist: broken gate systems, cockroaches, water damage, and toilets in disrepair. Management's response to complaints is inconsistent, ranging from helpful to dismissive. The property sees active maintenance efforts but struggles with aging infrastructure.
Last updated 2026-09-25