Greater San Antonio Apartment Complex Guide
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Chestnut Park

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 87 Google reviews · How we rank ›

3.7(87) 59 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Chestnut Park
Location
San Antonio International Airport Vicinity, San Antonio
Service
Luxury Apartments
Reviews
87
Ranking
#189 in Luxury Apartments
Best for
people seeking generous floor plans and willing to overlook infrastructure age

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.

What Residents Say

Staff like Annalisa and Henry earn consistent praise for helpfulness and quick repairs, and the one-bedroom units offer genuine space for the price. However, the building suffers from aging infrastructure: water outages occur weekly or more, gates and laundry machines stay broken for months, and residents report pests. Monthly charges climb unpredictably, and the towing company removes cars without clear warning.

Praised for
  • friendly, responsive staff
  • spacious floor plans
  • prompt maintenance when engaged
  • helpful leasing process
Watch-outs
  • chronic water service failures
  • frequent gate and laundry breakdowns
  • aggressive towing practices
  • steadily rising rent and utility charges
  • pest infestation and poor upkeep
  • office inaccessibility during service hours
friendly-staffresponsive-managementslow-maintenance-responsepest-problemshidden-feesoverpricedparking-issues
Best for: people seeking generous floor plans and willing to overlook infrastructure age
Think twice if: utility costs and maintenance failures concern you; water service is unreliable and rent rises frequently

What This Community Gets Right

  • spacious one-bedroom units
  • attentive leasing staff (Annalisa, Ana praised)
  • responsive maintenance technicians (Henry noted)
  • competitive entry pricing

Before You Tour

  • Annalisa (leasing assistant) and Ana praised for application and move-in support
  • Henry (maintenance) noted for prompt repairs
  • one-bedroom units described as spacious
  • water outages occur weekly or more; gates and laundry machines remain broken for extended periods
  • towing occurs without clear notice or explanation
  • monthly utility charges increase unpredictably
  • pest control charged monthly but not delivered on request

Maintenance, Management & More

Luxury Apartments
Spacious layouts praised, but aging structure, pest problems, and infrastructure failures undermine luxury positioning.

Compared to Nearby Communities

  • Rated 3.7 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 14
Review volume 84
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
56
4
1
3
4
2
3
1
23

Common Renter Questions

Can I expect water service to be reliable?
No. Multiple residents report weekly outages, sometimes lasting hours without advance notice.
Does the leasing team help with applications?
Yes. Annalisa and Ana are repeatedly praised for making the process easy and handling complex move-in situations.
How responsive is maintenance?
Responsiveness is inconsistent. Henry is noted as prompt, but laundry machines and gates stay broken for months.

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Last updated 2026-09-25