Staff turnover and pest problems create an uneven experience. Strong maintenance and leasing teams earn consistent praise, but cockroaches, broken gates, and water damage plague multiple units, with some families reporting hostile staff and feeling unsafe. Renovations are underway, though quality varies by building.
Recent shift: Pest and gate problems persist across multiple recent reviews (past 4 months), though management changes and active renovations may be shifting quality. One resident (Review 14) reports switching apartments within the complex and noting some improvement on one side.
Staff like Annalisa and Henry earn consistent praise for helpfulness and quick repairs, and the one-bedroom units offer genuine space for the price. However, the building suffers from aging infrastructure: water outages occur weekly or more, gates and laundry machines stay broken for months, and residents report pests. Monthly charges climb unpredictably, and the towing company removes cars without clear warning.
Recent ownership revitalized the grounds and staff responsiveness, earning praise from newer residents touring and from those pleased with cosmetic improvements. Long-term residents tell a different story: AC failures go unfixed for days, maintenance ignores requests, management adds fees without notice and enforces blanket rules without accommodating existing tenants' circumstances. The split between newcomers and veterans is sharp.
Recent residents experience stark contrasts here. Some find a peaceful community with responsive staff who handle requests promptly and maintain beautiful grounds along the creek. Others moved out after one year, citing repeated roach problems, mold, AC failures, and maintenance delays that stretched to two weeks. Staff like Linda, Michelle, and April earn praise for friendliness; however, the same property name appears in complaints about rudeness and dismissiveness when addressing pest issues. Move-out charges are described as steep, and privacy violations through maintenance gossip are recurring concerns. The leasing team consistently receives high marks for smooth intake, but the experience diverges sharply after move-in. Some residents report feeling safe and at home within months; others describe the property as infested and unlivable, citing a fire alarm that management ignored and out-of-pocket pest control expenses. This property demands careful inspection before signing.
Last updated 2026-08-23