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Canyon Oaks Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 162 Google reviews · How we rank ›

3.4(162) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Canyon Oaks Apartments
Location
Thousand Oaks, San Antonio
Service
Pet-Friendly Apartments
Reviews
162
Ranking
#141 in Pet-Friendly Apartments
Best for
pet owners seeking affordable housing in an established Thousand Oaks complex with responsive staff.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Residents split starkly: those with quick-resolved issues praise friendly staff and the pet-friendly amenities, but persistent complaints about roach infestations, mold, and prolonged unaddressed repairs paint a troubling picture. Management appears responsive when engaged but inconsistent across units, with some families reporting months-long health hazards despite repeated requests for solutions.

Recent shift: A notable shift appears around 7-10 months ago, where several complaints about pest infestations, mold, and water damage began appearing alongside earlier praise, suggesting either a quality decline or increased transparency in negative reviews over time.

Praised for
  • quick maintenance response when requested
  • friendly office and maintenance staff
  • clean grounds and move-in condition
  • pet-friendly with dog park
  • good location in safe area
Watch-outs
  • roach and pest infestation recurring despite complaints
  • unresolved maintenance issues across months
  • unhealthy living conditions (mold, water damage)
  • inconsistent management and staff turnover
  • aggressive late fees and rapid eviction process
quick-maintenanceslow-maintenance-responsefriendly-staffpest-problemsclean-facilitiespoor-communication
Best for: pet owners seeking affordable housing in an established Thousand Oaks complex with responsive staff.
Think twice if: Persistent pest and mold complaints warrant investigation before move-in; some residents report months of unresolved issues and inconsistent management follow-through.

What This Community Gets Right

  • dog park and pet-friendly community
  • starting rents from $960/month
  • onsite 24-hour emergency maintenance
  • friendly leasing office staff

Before You Tour

  • Staff members named: Christine, Lillia (leasing office), Ralph (maintenance)
  • 24-hour emergency maintenance available
  • Late fees: $125; court costs charged: $225 (per one review)
  • Website lists dog park, WiFi business cafe, Amazon Hub Locker System
  • Some residents report water heater overflow damage, lice infestation traced to unit
  • One reviewer noted jacuzzi/hot tub advertised but removed over 8 years ago

Maintenance, Management & More

Pet-Friendly Apartments
Dog park well-regarded; community welcomes pets but some residents experienced pest infestations.

Compared to Nearby Communities

  • Rated 3.4 against a 3.78 average across the 313 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

Most Mentioned in Reviews

leasing managementfast maintenancepoolquiet communityclean propertydog parksafe propertynearby schoolmaintenance teamfood trucks

How This Score Was Calculated

How We Score
Star rating 0
Review volume 96
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
82
4
12
3
5
2
9
1
54

Common Renter Questions

Do you accept pets?
Yes, Canyon Oaks welcomes pets and features a dedicated dog park on the grounds.
What is the starting rent?
One-bedroom apartments start at $960/month; two-bedroom apartments at $1,222/month; two-bedroom townhomes at $1,244/month.
Is maintenance available 24 hours?
Yes, the complex offers 24-hour emergency maintenance.

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Last updated 2026-09-25