Greater San Antonio Apartment Complex Guide
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Stoneleigh

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 78 Google reviews · How we rank ›

3.2(78) 56 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Stoneleigh
Location
North Central Thousand Oaks, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
78
Ranking
#270 in Luxury Apartments
Best for
Long-term residents seeking quiet community and responsive staff; existing pet owners valuing amenities.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.

What Residents Say

Stoneleigh draws strong loyalty from long-term residents who praise staff warmth and community peace, yet faces persistent complaints about roaches, security gaps, and maintenance struggles. Multiple reviewers credit Karley, Jesse, and Chris for going the extra mile, but structural issues in older units and inconsistent complaint resolution create frustration for others.

Praised for
  • friendly leasing and maintenance staff
  • well-maintained grounds and upgrades
  • quiet, cozy community atmosphere
  • responsive maintenance team
Watch-outs
  • pest infestations (roaches)
  • security concerns and break-ins
  • slow or unresponsive complaint handling
  • maintenance issues requiring repeat repairs
responsive-managementpoor-communicationwell-maintained-groundsclean-facilitiespest-problemsquick-maintenanceslow-maintenance-responsefriendly-staffunresponsive-officesafe-community
Best for: Long-term residents seeking quiet community and responsive staff; existing pet owners valuing amenities.
Think twice if: Older building stock carries pest and maintenance risks; security track record and complaint handling have been slow historically.

What This Community Gets Right

  • staff known by name for genuine helpfulness
  • apartment renovation program with new cabinets and appliances
  • peaceful, well-managed community culture

Before You Tour

  • Karley in leasing praised repeatedly for patience and care during move-in
  • Jesse and Chris from maintenance team handle repairs quickly and professionally
  • Roach problems documented in multiple reviews, though management attempts control
  • Apartment upgrades include new cabinets and appliances
  • One long-term resident (20+ years) active in community advocacy and landscaping

Maintenance, Management & More

Pet-Friendly Apartments
Pet policies clearly stated; no review complaints about pet-related policies, but no specific pet-experience praise beyond amenities.
Luxury Apartments
Older buildings (1970s-era) create maintenance and pest challenges; newer unit upgrades improve appeal but inconsistently applied.

Compared to Nearby Communities

  • Rated 3.2 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

Most Mentioned in Reviews

lease arrangementsclean groundshelpful staffcentral locationpeaceful atmospherekind neighborspoolquiet complexfront office teampainting

How This Score Was Calculated

How We Score
Star rating 0
Review volume 82
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
31
4
8
3
8
2
4
1
27

Common Renter Questions

What are the pet fees at Stoneleigh?
Pet deposit is $250 per home, non-refundable pet fee is $150 per pet, and pet rent is $10 per month. The complex has a bark park for dogs.
Are apartments being updated?
Yes. The business states they are upgrading some apartments with new cabinets and new appliances, though the timeline and scope vary by unit.
How long are responses to maintenance issues?
Recent reviews report quick, professional handling of water heater and other repairs, but older reviews cite repeat repairs needed on the same issues like shower plumbing.

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Connemara Estates
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Connemara Estates

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Connemara Estates sits at a stark crossroads. Half the reviews praise Juan and John from maintenance for rapid, professional repairs and community staff like Barbara for hosting thoughtful gatherings, leaving residents feeling heard and supported. The other half documents a nightmare of roaches, ants, electrical failures, plumbing backflow, and cold showers after move-in, with management requiring escalation before offering credits. The gap isn't minor disagreement; it suggests either condition or response varies dramatically by unit, or problems have worsened recently. The business's real strength is its maintenance team's speed and courtesy when they show up. Its real liability is systemic: an aging building with recurring utilities issues, an infestation that spray-and-pray pest control has failed to stop, and management that resists accountability until forced. For the rent charged, residents should expect these fundamentals to work on day one, not to require photos, escalation, and persistence to fix.

Luxury Apartments
Ashley Oaks
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Ashley Oaks

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Residents split sharply on Ashley Oaks. Those praising the complex highlight Patrick and other maintenance staff for quick, genuine fixes and Sylvia or Irma in the office for thoughtful, hands-on help. Pools are well-kept and the neighborhood stays quiet. Detractors describe a frustrating gap between the best staff and the rest. Calls go unanswered; office doors lock unexpectedly. Move-out charges land in collections without warning, and management denies proof when residents ask for photos. AC, plumbing, and pest problems drag on. Gates malfunction, parking sees break-ins, and gates remain broken. A few leasing agents come across cold or distracted.

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Canyon Oaks Apartments
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Canyon Oaks Apartments

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Residents split starkly: those with quick-resolved issues praise friendly staff and the pet-friendly amenities, but persistent complaints about roach infestations, mold, and prolonged unaddressed repairs paint a troubling picture. Management appears responsive when engaged but inconsistent across units, with some families reporting months-long health hazards despite repeated requests for solutions.

Pet-Friendly Apartments

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Last updated 2026-09-25