Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.
Residents split sharply on Ashley Oaks. Those praising the complex highlight Patrick and other maintenance staff for quick, genuine fixes and Sylvia or Irma in the office for thoughtful, hands-on help. Pools are well-kept and the neighborhood stays quiet.
Detractors describe a frustrating gap between the best staff and the rest. Calls go unanswered; office doors lock unexpectedly. Move-out charges land in collections without warning, and management denies proof when residents ask for photos. AC, plumbing, and pest problems drag on. Gates malfunction, parking sees break-ins, and gates remain broken. A few leasing agents come across cold or distracted.
Residents split starkly: those with quick-resolved issues praise friendly staff and the pet-friendly amenities, but persistent complaints about roach infestations, mold, and prolonged unaddressed repairs paint a troubling picture. Management appears responsive when engaged but inconsistent across units, with some families reporting months-long health hazards despite repeated requests for solutions.
At its best, Canyon Point delivers the quiet, well-kept community and responsive maintenance that luxury renters expect, with staff who genuinely engage with residents. However, complaints about inadequate parking, technology outages, roach infestations, and sharp disparities in how the leasing office treats different residents create real friction and trust issues for a meaningful portion of the resident base.
Stoneleigh draws strong loyalty from long-term residents who praise staff warmth and community peace, yet faces persistent complaints about roaches, security gaps, and maintenance struggles. Multiple reviewers credit Karley, Jesse, and Chris for going the extra mile, but structural issues in older units and inconsistent complaint resolution create frustration for others.
Last updated 2026-09-25