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The Estates of Northwoods

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 127 Google reviews · How we rank ›

3.3(127) 58 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Estates of Northwoods
Service
Luxury Apartments
Reviews
127

What Residents Say

Many residents report strong maintenance response times and a genuinely welcoming community feel, with staff like Michelle earning specific praise for care and professionalism. Staff turnover, unresolved pest issues despite repeated requests, and disputed move-out billing have left other residents frustrated and in debt disputes years later.

The best experiences highlight efficient repairs within 24 hours, friendly amenities like the pool and dog park, and a peaceful atmosphere. Serious concerns include roach infestations the property ignored, surprise maintenance and carpet charges residents dispute, and collections actions over security deposit disagreements.

Praised for
  • quick maintenance response
  • friendly and professional staff
  • clean property and amenities
  • strong sense of community
Watch-outs
  • unresponsive management and office staff
  • pest control failures and infestation
  • unexpected charges and billing disputes
  • inconsistent staffing and communication
responsive-managementpoor-communicationclean-facilitiespest-problemsfriendly-staffsafe-communityamenity-qualityhidden-fees
Best for: Professionals seeking quiet community living with responsive maintenance and social amenities.
Think twice if: Pest control issues have gone unresolved for some residents; verify current pest management before signing. Move-out charges and billing disputes are documented concerns.

What This Community Gets Right

  • Fast maintenance turnaround (under 24 hours typical)
  • Standout staff members known by name
  • Community activities and welcoming atmosphere
  • Pet-friendly with dedicated dog park

Before You Tour

  • Staff member Michelle praised for transparency and responsiveness across multiple reviews
  • Maintenance tech performed full A/C system diagnostic and refrigerant pressure check within 2 hours
  • Building and parking lot renovations completed (roofing updated, lot repaved)
  • Fitness room renovated
  • Gate repairs addressed in timely manner
  • Dog park and resort-style pool amenities available

Maintenance, Management & More

Luxury Apartments
Strong maintenance response attracts praise; pest control failures and move-out billing disputes create serious doubts for some.

Compared to Nearby Communities

  • Rated 3.3 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

Most Mentioned in Reviews

poolhomey atmospherecarpetingfriendly staffpationice apartmentsclean propertyquiet neighborskind staffquick repairs

How This Score Was Calculated

How We Score
Star rating 0
Review volume 91
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
55
4
17
3
6
2
8
1
41

Common Renter Questions

How fast do maintenance requests get fixed?
Most repairs happen within 24 hours. One reviewed A/C diagnostic took under 2 hours. However, service request filing delays (up to 8 hours documented) have occurred.
Are pets allowed?
Yes. Pet-friendly living is available. The complex has a dedicated dog park, and staff report being accommodating to residents' pets.
What amenities are included?
Resort-style pool, fitness center, dog park, resident clubhouse, business center, and on-site maintenance. Flexible lease terms are offered.
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Last updated 2026-07-23