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Sedona Ranch Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 160 Google reviews · How we rank ›

3.2(160) 59 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
Sedona Ranch Apartments
Location
Uptown Central, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments, Gated & Secured Communities
Reviews
160
Ranking
#247 in Luxury Apartments
Best for
Renters seeking a quiet community with attentive maintenance, especially those with pets and plans to stay multiple years.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Most residents praise fast maintenance and a genuinely peaceful atmosphere where neighbors build real relationships. Staff know tenants by name and handle air conditioning failures by sunrise. The neighborhood stays clean, safe, and strikingly quiet for Uptown.

But the gated system breaks often enough to frustrate people, renewal fees sting long-term residents, and pest control around the grounds has left pets hurt. One tenant waited 40 days to move in while paying double rent because management claimed a unit was clean when it was not. For committed renters staying years, the lack of lease-term discounts or compensation for loyalty stings.

Praised for
  • quick maintenance response
  • friendly, attentive staff
  • quiet, peaceful community
  • clean, well-maintained property
  • strong sense of neighbors as community
Watch-outs
  • gate access and fob system failures
  • high renewal and transfer fees
  • pest control issues (wasps, fleas)
  • inconsistent cleaning upon move-in
responsive-managementquick-maintenancefriendly-staffwell-maintained-groundsquiet-communityclean-facilitiessafe-community
Best for: Renters seeking a quiet community with attentive maintenance, especially those with pets and plans to stay multiple years.
Think twice if: Gate system is unreliable; renewal and unit-transfer fees can add up sharply; no lease-term discounts for long-term residents despite loyalty.

What This Community Gets Right

  • maintenance crew responds early and reliably
  • genuinely quiet neighborhood despite highway proximity
  • long-term residents feel part of a stable community

Before You Tour

  • Maintenance team Gerome and Trey named; respond to major issues (AC failure) by early morning with portable backup units same day
  • Staff member Judi noted for thorough lease questions and onboarding
  • Gate codes and fobs malfunction repeatedly despite multiple requests
  • 40-day move-in delay due to uncleaned unit; tenant charged full rent during that period with no adjustment or reimbursement
  • Weekly food truck events held on-site
  • Pest control gaps: wasp nests, flea and tick infestations, one incident of dog injury from wasp
  • Upcoming blacktop resurfacing and parking striping project mentioned

Maintenance, Management & More

Luxury Apartments
Granite counters, walk-in closets, and well-maintained units are praised; inconsistent pre-move-in cleaning and high transfer fees damage the luxury proposition.
Pet-Friendly Apartments
Dog park and pet-friendly policy appreciated; pest control failures (wasps, fleas, ticks) and lack of pest-prevention investment a significant drawback.
Gated & Secured Communities
Gated access provides desired security and quiet; gate codes and fob system repeatedly malfunctions, forcing residents to report issues multiple times.

Compared to Nearby Communities

  • Rated 3.2 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

Most Mentioned in Reviews

clean complexfloor planquiet complexfriendly stafffriendly neighborsfood trucksdepositpoolquick maintenancepeaceful living

How This Score Was Calculated

How We Score
Star rating 0
Review volume 96
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Scores by Category

5
72
4
15
3
6
2
10
1
57

Common Renter Questions

How quickly does maintenance respond to urgent issues like air conditioning failure?
Residents report maintenance arrives early morning (sometimes by sunrise) to handle emergency repairs. For an AC failure, staff set up portable cooling the same day and installed a replacement unit by evening.
Is the complex quiet despite being close to highways and shopping centers?
Yes. Multiple residents over years of tenancy describe it as genuinely quiet and peaceful, even those comparing it to noisier prior apartments in the area.
What community events or amenities are available?
Weekly food truck events, resident gatherings, inclusive community events, fitness center with free weights and cardio, dog park, swimming pool, and basketball court.

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3.4(136)✓ Google-verified

The property divides sharply: many residents praise speedy maintenance, welcoming staff, and upkeep, with work orders often completed same-day or within 24 hours. Others report front-office rudeness, botched communication on scheduled events, noise enforcement issues near the pool, and sudden unexpected charges at move-out that created friction. Isabella, Hailey, Michelle, and Elizabeth are named in positive reviews for leasing and support. The maintenance team draws consistent praise for professionalism and quick turnaround. Pet owners note their dogs enjoy the grounds. Some residents renewed leases; others felt financially bullied.

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Hillcreste at Thousand Oaks
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Reviewers are deeply frustrated by an office that is often unreachable despite published hours, leading to delayed or skipped maintenance requests and unanswered concerns about pests, billing, and repairs. While some praise specific maintenance staff members and the dog park, persistent problems with roach infestations, mold, water damage, and broken fitness equipment compound the experience. The consolidation of two properties into one office has made getting help even harder.

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Summit of Thousand Oaks
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Summit of Thousand Oaks

3.3(274)✓ Google-verified

Long-term residents report meaningful improvements over the past year, especially new access gates and package handling. Staff member Emily draws consistent praise for helpfulness. But the move-in experience remains chaotic: units arrive with broken doors, mold, missing hot water, and locked mailboxes, while phone and email go unanswered for days. Maintenance requests vanish into a system that marks jobs complete without sending a technician. Common areas smell of pet waste and trash accumulates on sidewalks. The property's appeal hinges almost entirely on tenant tenure. Ten-year residents say conditions have finally improved; newcomers describe their first week as a nightmare. Pest problems, water damage, and exterior lights that don't work persist. The building appears affordable and offers attractive finishes inside, but only if you can survive the administrative abandonment long enough to see the promised repairs arrive.

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Last updated 2026-09-25