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The Connally Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 367 Google reviews · How we rank ›

3.8(367) 64 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Connally Apartments
Location
Rolling Ridge Club, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
367
Ranking
#145 in Luxury Apartments
Best for
tenants willing to move within 3-6 months and not reliant on resolved maintenance issues

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Half the reviews praise the leasing staff warmth and quick fixes when they happen, but the other half report serious water problems costing hundreds monthly, roaches that persist, and repairs left unfinished for weeks or months. New residents often find units dirty or with appliances already failing; long-term residents struggle with infrastructure the property appears unable or unwilling to solve. Jessica and Lydia make a strong first impression, but that rarely matches what tenants encounter after move-in.

The friendly greeting masks operational problems management handles through email delays and deflection. One tenant waited two years for an air conditioner; another had a toilet with a wall hole never patched, a dishwasher that never drained, and water bills near $300. Maintenance staff like Mike and Udel are praised individually when they act quickly, but systemic issues (water leaks, pest infestation) are not being resolved, and residents report moving elsewhere specifically to escape them.

Praised for
  • quick maintenance when repairs happen
  • friendly, helpful leasing staff (Lydia, Jessica named)
  • spacious units and clean common areas
  • good location near shopping and transit
Watch-outs
  • chronic water issues and high bills
  • maintenance delays on major repairs
  • pest control inadequate, roach problems
  • poor move-in unit condition and cleaning
  • unresponsive management, slow email communication
friendly-staffslow-maintenance-responsepest-problemsresponsive-management
Best for: tenants willing to move within 3-6 months and not reliant on resolved maintenance issues
Think twice if: you plan to stay beyond 18 months, are sensitive to pest problems, or expect major repairs to be completed within weeks

What This Community Gets Right

  • warm, knowledgeable leasing team (Lydia, Jessica noted)
  • spacious floor plans and clean pool area
  • convenient location near shopping and freeway 410

Before You Tour

  • Leasing staff: Lydia and Jessica named consistently for strong tenant relations
  • Water costs reported $130-$300 monthly; residents report split billing increases after move-in
  • One tenant reported waiting two years for A/C unit after initial move-in without air conditioning
  • Maintenance staff Mike and Udel praised individually for speed, but systemic water/drainage issues unresolved across buildings
  • One resident reported dishwasher never draining, toilet with unpatched wall hole, roach infestation uncontrolled by pest control contractor
  • Mail theft from mailboxes reported; residents say camera footage unavailable

Maintenance, Management & More

Luxury Apartments
leasing process praised as smooth and welcoming, but unit quality at move-in often poor (dirty carpets, paint on floors)
Pet-Friendly Apartments
pet-friendly status available but no reviews specifically speak to pet policies or pet amenities

Compared to Nearby Communities

  • Rated 3.8 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
245
4
10
3
11
2
8
1
93

Common Renter Questions

How long do repairs usually take?
Reviews report wide variability. Some say maintenance is 'fast' and handles requests within days. Others waited weeks for parts, over a month for dishwasher repairs, and two years for an A/C unit. Major plumbing and roach issues often go unresolved for months.
What are typical water bills here?
Residents report $130 to $300 monthly for their share of water costs, and some say the bills increased after move-in despite no change in usage.
Are move-in specials applied correctly?
One tenant reported that a stated $425 discount on rent was not actually applied, with management making up the difference in other charges. No other move-in cost reviews are available.

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Last updated 2026-09-25