Greater San Antonio Apartment Complex Guide
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Luxury Apartments in Greater San Antonio

Luxury Apartments in San Antonio, TX

A guide to San Antonio's 313 luxury apartment communities: what sets them apart, what to check before signing, and how our rankings work.

San Antonio's luxury apartment market covers a lot of ground, from high-rise towers downtown and near the Pearl to gated, resort-style communities in Stone Oak, The Rim, and Alamo Ranch. We track 313 properties in this category, and "luxury" here usually means more than granite counters and a pool. It points to upgraded finishes (quartz counters, wood-style flooring, stainless appliances), controlled access buildings, on-site fitness centers with real equipment, and amenities like package concierge, resident lounges, co-working space, and dog parks or pet spas.

When you're comparing communities, look past the leasing office photos. Ask about actual unit condition (renovated vs. original finishes), parking (covered, garage, or surface), noise and construction nearby, utility structure (submetered water, valet trash fees, amenity fees stacked on base rent), and how maintenance requests are handled once you're a resident. Walk the property at different times of day if you can, and check whether the pool, gym, and common areas match the marketing.

Our scoring weighs review patterns, responsiveness, amenity depth, and consistency of resident feedback over time rather than just star averages. For a full side-by-side comparison of top-rated properties, see our ranked guide to San Antonio's best apartment complexes. If you want the details behind how we score and rank communities, read our methodology.

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All luxury apartments in San Antonio, TX, ranked by score and relevance

We found 329 businesses offering luxury apartments in San Antonio, TX; 301 met the criteria for the scored directory. The order weighs each business's overall score by how much of its reviewed work is luxury apartments, so a lower-scored specialist can rank above a higher-scored generalist.

Woodway Apartments
#1
83

Woodway Apartments

4.5(199)✓ Google-verifiedPublishes prices

Sandra and the office team earn consistent praise for treating applicants with respect and walking them through leasing without judgment, even when applicants have prior housing concerns. Maintenance responds same-day, apartments include all utilities and Google Fiber internet, and the grounds stay clean and quiet. Parking is tight, but most residents weigh that against the affordability and convenience elsewhere. Reviewers highlight the renovation quality, cool AC, and absence of pest issues. The move-in special (reported at roughly one-third of monthly rent) appears regularly. New management is noted as a marked improvement over prior operations.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Birdsong Apartments at Leon Springs
#2
86

Birdsong Apartments at Leon Springs

4.7(138)✓ Google-verified

Residents consistently praise Birdsong for swift maintenance response, often arriving within minutes for AC and urgent repairs, and for staff like Alvin, Josh, and Hailey who go above and beyond in their roles. The community feels genuinely cared for, with weekly food trucks, resident events, private yards, quiet grounds, and utility bills that drop hundreds per month after moving in. What sets this place apart is the texture of care at scale: office staff offer second tours before lease signing, maintenance solves root causes instead of temporary fixes, and residents describe a rare combination of privacy (individual yards, no noisy neighbors) with active socializing. The property appeals to those valuing both the autonomy of home ownership and the convenience of managed amenities.

Luxury ApartmentsPet-Friendly Apartments
Westover Oaks
#3
88

Westover Oaks

4.7(229)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team, particularly Lisa Plata, for professionalism and genuine care throughout the rental process and beyond. Maintenance responds promptly to requests, amenities are well-maintained, and the pet-friendly policy with no restrictions appeals to families and pet owners alike. The community's gated layout, ample parking, and onsite services (gym, pool, dog park, coworking space) keep residents engaged. Staff members know residents by name years after move-in and go out of their way to help with maintenance emergencies and community events.

Pet-Friendly ApartmentsLuxury ApartmentsFurnished & Corporate Housing
Cortland Walker Ranch
#4
83

Cortland Walker Ranch

4.7(571)✓ Google-verifiedPublishes prices

Most residents enjoy Cortland Walker Ranch for its well-maintained spaces, attentive staff like Jessica and Kayla, and location near shops and services. The gym and pool are frequently praised. However, some encounter unpredictable maintenance speed, unannounced construction during move-in, emergency lockout delays, and security issues like gate malfunctions and car break-ins that have tested patience. Pet owners appreciate the leash-free bark park and $25 monthly pet charge. Staff turnover and inconsistent communication frustrate a subset, particularly when major work is not disclosed upfront. One resident reported mold and rug damage after a pipe break, with early lease termination charges added. Another disabled veteran was not warned of month-long structural repairs before move-in, despite mentioning noise sensitivity.

Luxury ApartmentsPet-Friendly Apartments
The VUE
#5
82

The VUE

4.7(131)✓ Google-verified

Residents consistently report The VUE as a stunning, well-kept property with thoughtful staff who genuinely engage with tenants. Nancy, Lisa, and Gary earn frequent praise for warmth and responsiveness. The community feels safe and hosts regular events. One complaint centers on delayed AC repairs; another on uneven lease enforcement when neighbors disturb the peace. High-end finishes like plank flooring and porcelain counters appeal to those seeking modern luxury. Trash pickup runs daily. Four-year residents attest to satisfaction; newer tenants sometimes report unaddressed noise complaints. Strong management presence offsets these isolated friction points.

Luxury ApartmentsPet-Friendly Apartments

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Alamo Residences at Spurs Lane
#6
83

Alamo Residences at Spurs Lane

5.0(51)✓ Google-verified

Staff members like Alyssa, Dominic, Cristina, and Kiara earn repeated praise for going out of their way during tours and move-ins. The property itself is spotless, quiet, and conveniently located near the Medical Center, with a pool, fitness center, and regular community gatherings that residents genuinely enjoy.

Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
Windbury Apartments
#7
76

Windbury Apartments

4.2(489)✓ Google-verified

Most residents experience attentive management and fast maintenance responses. Anthony, Brooke, Josie, and Daniel are repeatedly named for making lease-ups and repairs smooth. Grounds stay clean and trash is collected regularly. A minority reported leasing-office rudeness, especially to non-native speakers, and the practice of offering prizes for five-star reviews raises fairness questions. Utility outages and neighbor complaints surface occasionally, but rarely overshadow praise for staff care and value.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Allora Alamo Heights
#8
80

Allora Alamo Heights

4.6(168)✓ Google-verifiedPublishes prices

Allora draws consistent praise for staff who genuinely listen during the leasing process and maintenance that moves fast. Amenities are polished, the community feels quiet, and many residents feel heard by individuals like Mariela, Dominic, and Tracy. However, repeat vehicle thefts, a broken gate left unrepaired for months, roach problems, and dog waste scattered around undercut the luxury positioning. Management has also tightened its tone toward families over time, and the rent-plus-fees tab of over $2,300 monthly leaves little room for residents facing hardship. The core tension is straightforward: the property management cares deeply about leasing and day-to-day upkeep but has allowed systematic safety and cleanliness gaps to fester. Staff turnover and complaints about shifted friendliness suggest the office culture may have shifted after earlier high-touch leadership like Dominique departed. For those who prioritize responsive staff and nice amenities, the experience shines. For those factoring in crime rates, pest control, and financial flexibility, the gaps become harder to overlook.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
Alta Westover Hills
#9
79

Alta Westover Hills

4.8(73)✓ Google-verified

Leasing staff, particularly Madison, Andres, and Cheyenne, earn consistent praise for patience, professionalism, and genuine care during the move-in and application process. The property itself is clean, quiet, and well-kept, with maintenance that fixes issues quickly and correctly. One resident reported difficulty reaching the office by phone and faced a dismissive encounter during an unscheduled visit, though the overwhelming majority describe a welcoming, attentive experience from day one. Community events like bingo nights and holiday celebrations add a social layer that many residents highlight.

Luxury ApartmentsPet-Friendly Apartments
Estraya Westover Hills Apartments
#10
78

Estraya Westover Hills Apartments

4.4(241)✓ Google-verifiedPublishes prices

Most residents praise the leasing and maintenance teams, particularly Ashley, Bri, Letti, Nikki, and Jose, for handling requests quickly and treating people with respect. Move-in coordination and security deposit refunds have tripped up at least one resident, though staff friendliness and apartment quality kept many others satisfied overall.

Luxury ApartmentsPet-Friendly Apartments
MAA Westover Hills
#11
80

MAA Westover Hills

4.4(344)✓ Google-verifiedPublishes prices

Staff named repeatedly (Kim, Bailey, Kendra, Betty, John, Mike) earn consistent praise for speed, kindness, and problem-solving. Grounds stay mowed and clean; maintenance fixes problems fast. One resident felt unfairly charged for move-out damage and painting; another griped that $1000 for a smallest unit seemed steep given the building's age and the gym's month-long closure. The complex attracts residents who stay multiple years and renew leases. Amenities include resort-style pool, bark park, coffee bar, and smart home technology. Move-in ranks high for ease; one nursing student valued the quick, professional handling when she switched units mid-semester. Safety and neighborliness stand out as draws.

Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
The Quarry Townhomes
#12
76

The Quarry Townhomes

4.5(86)✓ Google-verified

Residents consistently praise the location in Alamo Heights, the quiet community feel, and staff responsiveness. Maintenance calls get handled fast, and management stays in touch about complex improvements. The two-car garage, pool, fitness center, and Amazon locker stand out as valued perks. Pet owners appreciate the dog-friendly policy. A few mention dated units and note that gates occasionally stay open, though issues generally get resolved promptly. Standout staff members Freddy and the leasing team (Angela and Cindy named) appear regularly in testimonies. Lease renewal increases are described as reasonable. Families and long-term residents (up to four years) express strong satisfaction.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
The Flats at Westover Hills by Cortland
#13
77

The Flats at Westover Hills by Cortland

4.4(397)✓ Google-verifiedPublishes prices

The leasing and front-office team consistently earn high marks for patience, helpfulness, and genuine care, with multiple reviewers praising Amy Garza, Nancy, Daniel, and Yara by name for going above and beyond during tours and move-in. Staff turnover appears low, and maintenance issues reported are typically resolved quickly. Serious safety and management concerns emerge in minority reviews: car break-ins, tire theft, and missing packages have gone unaddressed or dismissed by management, security gates are reportedly left open frequently, lighting in the lot is poor, and responses to tenant complaints about these issues have fallen short. A few residents also report daytime construction noise, mismatches between what staff promise verbally and what the lease states, and maintenance gaps including pest issues and poor upkeep of common areas.

Furnished & Corporate HousingLuxury ApartmentsPet-Friendly Apartments
Slate Creek at Westover Hills
#14
77

Slate Creek at Westover Hills

4.4(162)✓ Google-verified

Most residents praise Slate Creek for its modern finishes, quick maintenance responses, and welcoming leasing staff-particularly Monica and Jocelyn. The grounds are consistently clean and the community feels safe and quiet. However, some tenants report management inconsistency: a few staff members have been perceived as dismissive or unprofessional, and a handful flag parking shortages, limited shaded spots, and one instance of lost items after move-out.

Pet-Friendly ApartmentsLuxury ApartmentsFurnished & Corporate Housing
Prose On The Range
#15
77

Prose On The Range

4.9(50)✓ Google-verifiedPublishes prices

Move-in is quick and welcoming, with staff like Cal and Cynthia earning repeated mention for answering questions and helping residents find specials. Apartments feel modern and luxurious, with dog parks, courts, and nearby shopping. One resident battled ant, spider, and wasp infestations in an unsprayed unit; quality lapses (paint on switches, misaligned fixtures) suggest units weren't fully inspected before occupancy. Most residents love the peaceful setting, amenities, and responsive team. Staff care shines through consistently. The pest incident and ground maintenance gaps (dog waste) hint that new-property growing pains haven't fully resolved, though this remains the exception among overwhelmingly positive accounts.

Luxury ApartmentsFurnished & Corporate HousingPet-Friendly Apartments
7600 Broadway
#16
73

7600 Broadway

4.5(71)✓ Google-verified

Most residents praise 7600 Broadway for upscale finishes, attentive staff, and swift maintenance-many have renewed leases despite higher rents. However, some report that management selectively enforces rules harshly while ignoring legitimate complaints like noise and equipment failures.

Luxury Apartments
Sapphire Apartments
#17
72

Sapphire Apartments

4.0(278)✓ Google-verifiedPublishes prices

Most residents experience responsive, caring staff who treat applicants with dignity regardless of credit or rental history. Move-in is fast, and leasing agents like Sabrina handle requests patiently. The community feels safe and quiet for families, with quick maintenance response. Two residents reported serious issues: pest infestation and poor end-of-lease handling by newer management that charged cleaning and matching fees despite advance payments. A handful mention noisy neighbors. The office is staffed by Sabrina (leasing agent), Gina and Jennifer (managers, including prior management), and support staff. Amenities include two pools, fitness center, dog park, business center, and a gourmet coffee station. Rent starts at $799 with move-in specials offering up to $1,680 in free rent. Application costs $25; admin fee $110. Located Northwest Side near Wurzbach, close to Interstate 10 and 410.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Boulder Creek Apartment Homes
#18
81

Boulder Creek Apartment Homes

4.6(269)✓ Google-verified

Long-term residents consistently praise Boulder Creek for attentive staff, quick maintenance response, and a quiet, safe community feel. The gated grounds are clean, amenities well-used, and management actively engages residents through events. One resident's 18-month experience tempered the narrative: while acknowledging friendly staff and a peaceful setting, they flagged outdated appliances, persistent mold on windows, hard water, and inconsistent pet owner compliance as gaps between the "luxury" positioning and lived reality. Most others either did not encounter these issues or did not mention them.

Pet-Friendly ApartmentsLuxury ApartmentsStudent Housing
Sienna Ridge Apartments
#19
83

Sienna Ridge Apartments

4.8(70)✓ Google-verified

Long-term residents consistently praise Sienna Ridge for its quiet, homey environment and hands-on staff who prioritize quick fixes. Management leaders Kat, Jamie, and Rey (maintenance) address problems same-day, attend to residents by name, and foster a tight-knit community through monthly coffee gatherings and holiday events. The floor plans appeal to those seeking single-story homes with attached garages and private entrances. The complex sits near the Medical Center, HEB, and major highways, with secure gates and good lighting. Reviewers note some amenities like pools or gyms are absent, but the emphasis on responsive care and quiet living keeps long-term residents committed to staying.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
The Haven at Westover Hills
#20
82

The Haven at Westover Hills

4.4(545)✓ Google-verifiedPublishes prices

Move-in is quick and personal here. Marlo, Joe, and the front office staff go out of their way to smooth the transition, answer questions on the spot, and make people feel welcome from day one. Many residents stick around for years, citing caring staff and responsive maintenance. One dissatisfied reviewer griped about a $150 late fee applied without leniency, even after an earlier positive experience. The property itself offers one to three-bedroom layouts, a pool, fitness center, and dog parks across a West Side location near SeaWorld and Lackland. Long-tenure residents (some 10+ years) credit the office team and maintenance crew for their loyalty. Staff names like Marlo and Joe appear repeatedly in high praise.

Pet-Friendly ApartmentsLuxury ApartmentsFurnished & Corporate Housing
Marquis Bandera
#21
75

Marquis Bandera

4.1(234)✓ Google-verified

Marquis Bandera attracts strong praise for its leasing team, particularly Sydney and Samantha, who guide applicants through the process without stress. Maintenance responds promptly to requests, the grounds stay clean, and residents feel safe in a quiet, family-friendly setting near shopping and major roads. Minor issues like noisy neighbors or gate damage surface occasionally, but most residents describe the community as respectful and well-kept.

Luxury Apartments
Austin Pointe Apartments
#22
70

Austin Pointe Apartments

3.8(179)✓ Google-verified

Residents consistently report fast maintenance turnaround and genuinely helpful office staff who work through lease questions and renewal. The grounds stay clean, the pools and amenities function well, and people describe forming real community bonds with neighbors. One note: reviewers mention occasional indoor roaches (typically dead when found) and sporadic appliance glitches on arrival. Peter, Leo, Michelle, Marnie, and Elaine appear regularly in positive reviews for their responsiveness and kindness. Residents stay long term, with many reporting 2-8 year tenancies. The location near Castle Hills and airport vicinity suits those seeking furnished, corporate housing with stability and genuine care from management.

Luxury ApartmentsPet-Friendly Apartments
Citadel Urban
#23
70

Citadel Urban

4.6(38)✓ Google-verified

Most residents praise Citadel Urban for its clean apartments, welcoming staff (especially Lexi), and rapid maintenance work. The community feels secure and quiet, with a convenient location and functioning amenities. A minority report serious problems: unrepaired gates leading to vehicle break-ins, mold infestations met with dismissive responses, and thin walls that carry neighbor noise. Parking is tight and unassigned, leaving some frustrated with value. Two detailed complaints stand out for severity. One service member returned from training to find a mold-covered apartment and broken-into car, then faced dismissive responses from management, including a comment from corporate ("I'm not gonna go back and forth with you") that rankled. Another long-term resident documented five car break-ins and a broken main gate during their lease, describing the approach to security as excuses rather than solutions. These are not minor quibbles.

Furnished & Corporate HousingLuxury Apartments
Park on Wurzbach
#24
76

Park on Wurzbach

4.3(205)✓ Google-verifiedPublishes prices

Staff warmth and quick maintenance response define the resident experience here. Pedro, Danielle, Tatiana, and the office team earn repeated praise for going beyond standard service, from same-day repairs to calm guidance through moves. The complex itself feels well-maintained with strong amenities. However, pest problems, washers and dryers that fail repeatedly, late-night pool noise, and flooding in ground-floor units are real frustrations that management has not fully resolved, suggesting the luxury finish masks underlying maintenance gaps.

Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
Tigoni Villas
#25
74

Tigoni Villas

4.5(59)✓ Google-verified

Most residents describe Tigoni Villas as a stable, friendly home where management and maintenance respond fast to requests. Staff like Diane, Felipe, Aaron, and James are named repeatedly for their helpfulness. One resident reported a serious towing incident after an ER visit, claiming management gave no warning before requesting tow service and then denied involvement.

Luxury Apartments
Westmount at Three Fountains
#26
75

Westmount at Three Fountains

4.0(246)✓ Google-verifiedPublishes prices

Residents consistently praise fast maintenance fixes and attentive office staff who respond within hours to requests. John, Benito, Jessica, Imani, and Arjeta are named repeatedly for professionalism and care. The community feels safe, quiet, and clean, with regular landscaping improvements and active pest control. A single complaint about broken mailboxes appears in one review, and the complex openly acknowledges it's not perfect. Overall, people describe living here as a smooth experience with staff who go beyond standard service to build community.

Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
Affinity at Monterrey Village
#27
80

Affinity at Monterrey Village

4.6(137)✓ Google-verifiedPublishes prices

New and longtime residents consistently praise the community as genuinely welcoming, with abundant activities, well-kept facilities, and staff who know residents by name and follow up quickly. The saltwater pool, game rooms, craft studio, and frequent social events create a family-like atmosphere that appeals to seniors seeking both independence and connection. However, a recent move-out revealed inconsistent management: a resident's mother faced rushed timelines despite prior arrangement for extra days, charged for four days total, and encountered condescending treatment when coordination between office staff and contractors failed. Most staff earn strong praise, but these lapses suggest gaps in accountability and communication when residents are vulnerable.

Senior Living ApartmentsAffordable & Section 8 HousingFurnished & Corporate Housing
Carlyle Place Apartments
#28
79

Carlyle Place Apartments

4.5(104)✓ Google-verifiedPublishes prices

Residents consistently praise Tracy and Jamal in the leasing office for genuine, responsive service and rare management that treats tenants as people, not numbers. Maintenance responds same-day or next business day to all requests. The complex delivers clean grounds, a quiet community, and strong convenience to the Medical Center, Loop 410, and nearby shopping; multiple residents note it as a standout value relative to what they pay.

Pet-Friendly ApartmentsLuxury ApartmentsStudent Housing
Vistas of Vance Jackson Apartments
#29
73

Vistas of Vance Jackson Apartments

3.9(419)✓ Google-verified

Residents consistently praise the maintenance team-Jose, Elton, and others handle plumbing, water heaters, and routine work fast and explain what they did. Management, particularly Maria, earn trust for responsiveness and warmth. The grounds stay clean, the pool draws life to the community, and families with dogs appreciate the quiet, safe vibe. One prospective tenant reported missing a scheduled tour with a leasing agent named Aiden and never got called back despite a promise. Most resident reviews focus on stability and comfort, with staff named by first names and appreciated by name.

Luxury Apartments
Istana at Wurzbach
#30
73

Istana at Wurzbach

4.5(139)✓ Google-verified

Miguel at leasing stands out for professionalism and attention to detail, and the complex itself offers visually appealing grounds and well-kept gym facilities. Behind move-in, the experience deteriorates: residents report three property managers in months, pest control unpaid for since March without notice, roof leaks and standing water in breezeways lasting months, and trash service failures despite monthly fees. Security cameras do not actually exist on the property despite residents' assumption, and vehicles have been stolen in broad daylight. The disconnect between the showroom experience and lived reality is stark. A resident after nine months still fights an unresolved pest infestation, while management ignores escalations to regional level. Maintenance staff work hard but are stretched thin; the real friction comes from absent communication and accountability from above. For a luxury complex, the gap between promised services (valet trash three days weekly, pest control included) and delivery is the defining problem.

Luxury ApartmentsPet-Friendly Apartments
Reserve at Canyon Creek
#31
71

Reserve at Canyon Creek

4.2(607)✓ Google-verified

The property attracts praise for location and the leasing office, especially staff member Gabby, while new management has improved operations. However, residents report a pattern of recurring pest issues, delayed maintenance despite work orders, poor unit inspections, and management resistance to follow-up. Safety lapses, incomplete projects, and frequent amenity downtime undermine the "luxury" positioning and frustrate long-term residents.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Winston Apartments
#32
72

Winston Apartments

4.2(81)✓ Google-verified

The Winston draws steady praise for speedy maintenance, caring staff who know tenants by name, and a genuinely quiet setting behind its gates. Long-term residents (some eight years or more) cite reliable upkeep, responsive management, and the sense of family the office team creates. The main friction point is inconsistent office staffing: several tenants found the leasing office shut despite posted hours, and one noted a permanent hour reduction not reflected on the building sign. One unit had persistent ant problems on an upper floor. Most gaps between the experience praised and the operational slip-ups are small enough that returning residents stay put.

Luxury ApartmentsPet-Friendly Apartments
Waters At Elm Creek
#33
72

Waters At Elm Creek

4.3(213)✓ Google-verifiedPublishes prices

Water at Elm Creek draws strong praise for staff responsiveness and clean, spacious units, with Susan and Sarena frequently highlighted for going above and beyond. However, a vocal minority report serious problems: chronic noise from neighboring children that management ignores, billing disputes that linger even after move-out, accusations of unfair treatment during community events, and claims that maintenance issues like moldy sinks go unaddressed. Staff turnover or inconsistency appears to matter here. Positive reviews credit named staff members for security, leasing help, and quick maintenance. Negative experiences cite the same management names but describe very different treatment, suggesting the quality of your experience may depend heavily on who handles your case.

Luxury ApartmentsPet-Friendly Apartments
Wiregrass at Stone Oak
#34
72

Wiregrass at Stone Oak

4.3(321)✓ Google-verified

Wiregrass delivers strong personal service through standout staff like Denisse, who earn repeated praise for warmth and responsiveness. Maintenance teams are generally quick, and the grounds are well-kept with good views of Stone Oak. However, many residents report serious operational friction: the leasing office floods inboxes with marketing while ignoring calls and emails; pest infestations (scorpions, spiders) recur; maintenance sometimes lags despite initial responsiveness; and neighbors make noise that management has not addressed. The complex shines on first visit but reveals uneven performance during longer tenancies. Staff turnover and communication breakdowns between departments seem systemic. Several residents paid premium rent for units requiring seven work orders for basic repairs, broken leases due to scorpion infestations, and no relief from noise complaints. The gap between the welcoming tour experience and the daily living reality is stark enough that some long-term residents feel they overpaid for frustration.

Luxury ApartmentsPet-Friendly Apartments
Boardwalk Research Luxury Apartments
#35
73

Boardwalk Research Luxury Apartments

4.3(305)✓ Google-verifiedPublishes prices

Boardwalk Research attracts long-term residents who value the gated layout, professional maintenance staff like Heydar, and leasing team members like Destiny and Kaylee. The resort-style pool, pet-washing station, and in-unit washer-dryer appeal to families and healthcare workers near UTSA. However, serious pest issues plague some units, elevator outages strain Building 3 residents, and move-out deposit disputes surface repeatedly. Staff hospitality varies markedly from warm welcomes to dismissive tours. The property's 4.3 rating masks a sharp divide: 75% five-star reviews praise eight-year tenants and smooth leasing, while 14% one/two-star reviews detail roach infestations requiring weekly pest control, stuck elevators leading to 911 calls, and contentious deposit holds. Management company Greystar handles move-outs but faces complaints about unfair charges.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Cortland at Fredericksburg
#36
85

Cortland at Fredericksburg

4.5(555)✓ Google-verifiedPublishes prices

Reviewers consistently highlight leasing staff (particularly Angel Lopez) for genuine care and professional guidance through the rental process. The property itself earns praise for cleanliness, landscaping, quiet community feel, and prompt maintenance, with families noting the added safety value of garage storage and secure surroundings.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Botanica Oak Hills
#37
73

Botanica Oak Hills

4.4(58)✓ Google-verified

Since Capstone took over management recently, Botanica Oak Hills has become known for its responsive staff and well-kept grounds. Tony Ortiz (maintenance supervisor), Angela (manager), and Alexis (leasing agent) handle issues within an hour and genuinely invest in resident experience. The complex features attached garages, a fitness center, pool, bark park, and EV charging, making it stand out for both professionals and pet owners. Reviewers consistently note the team's willingness to help with projects beyond standard maintenance and their friendly communication. A year-long resident credits Capstone's management company structure with finally delivering the support needed to run the property effectively. The few complaints mention prior disorganization and the challenges faced under solo management, now resolved.

Luxury ApartmentsFurnished & Corporate HousingPet-Friendly Apartments
Aspire Roxbury
#38
74

Aspire Roxbury

4.1(142)✓ Google-verifiedPublishes prices

Residents who stay long-term consistently praise Aspire Roxbury's staff warmth and maintenance speed. Named team members (Mariah, Lorena, Willy, Tony, Victoria) handle requests professionally and promptly. The property feels clean and welcoming, with spacious apartments and convenient parking. One tenant complained about valet availability gaps and the annual cost of the service ($360/year).

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Ventana
#39
71

Ventana

4.2(273)✓ Google-verifiedPublishes prices

Ventana draws praise for friendly staff, quick handling of minor repairs, and a walkable location near restaurants and shops. Long-term residents report management treats them well and events feel community-minded. However, the older buildings generate recurring complaints: rodent and cockroach infestations left unresolved, slow maintenance for urgent issues like backed-up dishwashers or leaking water heaters, mold in bathrooms, and weak pest control. Rents have risen sharply in recent years, and the small refrigerators and thin linoleum floors do not match the price point residents pay.

Luxury ApartmentsPet-Friendly Apartments
Whispering Creek Villas Apartment Homes
#40
67

Whispering Creek Villas Apartment Homes

4.0(238)✓ Google-verifiedPublishes prices

Whispering Creek's strength lies in its leasing team, particularly Aerial, who reviewers consistently praise for patience and responsiveness during the move-in process. The property itself draws positive marks for appearance and amenities. However, persistent gaps in maintenance response times, drainage problems after rain, parking frustrations, and critical infrastructure failures (water outages, non-functional appliances) suggest operational inconsistency. Long-term residents note a pattern of management turnover and declining care, though front-office staff remain courteous. Reviewers often distinguish between the welcoming people and the property's structural problems. When major repairs are requested, response times stretch into weeks, and management sometimes declines to classify essential appliance repairs as urgent. These gaps in maintenance accountability represent the core tension: strong initial experience, shaky ongoing care.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Hawthorne House
#41
73

Hawthorne House

4.3(284)✓ Google-verified

Hawthorne House draws praise for its modern finishes, engaged staff, and active social calendar, with many residents and prospective renters citing warm welcomes and quick maintenance on routine requests. However, serious gaps emerge: repeated HVAC failures with unresponsive emergency lines, delayed facility upkeep despite long-term resident complaints, security lapses including hallway intrusions and package theft, and billing disputes after move-out. The property excels at first impressions but falters on infrastructure reliability and long-term accountability. Staff members like Misty and Nadynn are specifically credited with going above and beyond during leasing and tenant support, while maintenance is praised for speed on day-to-day issues. Tensions arise when systems fail during off-hours: one physician assistant student endured four HVAC breakdowns in a year with no emergency technician dispatch and only a portable unit offered. Combined with complaints about hallway cleanliness going unaddressed and ongoing fixture failures (water fountain, zen garden, broken elevator doors), the pattern suggests stretched resources and slow accountability at the management level.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Estates at TPC
#42
82

Estates at TPC

4.6(518)✓ Google-verified

Long-term residents praise the maintenance team for swift responses and genuine care, with staff members like Joe, Jordan, Victoria, and Israel named for going beyond routine work. The leasing office, particularly Ryan, Annalisa, and Katie, earn strong recognition for attentiveness and personalized service. Grounds are consistently described as peaceful and well-kept. Two recent one-star reviews flag serious concerns: one tenant reports pest invasions without notice and premium pricing for aging infrastructure; another describes filthy units offered to prospects, including unwashed appliances and dirt-caked fixtures. These accounts suggest inconsistent unit preparation or maintenance standards despite the property's overall 4.6-star rating.

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Meridian Apartments
#43
68

Meridian Apartments

4.4(60)✓ Google-verified

Most residents praise Meridian for its prime location, attentive maintenance team, and welcoming staff, but a vocal minority report unresponsive leasing agents who fail to follow up on applications and repair issues. Long-term residents describe a safe, quiet community with solid amenities; newer tenants have encountered infrastructure problems and poor office communication that took escalation to resolve.

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The Granite at Tuscany Hills
#44
66

The Granite at Tuscany Hills

4.0(140)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance crew and office staff by name, especially for pet care and weekend availability. Structural problems (water damage, mold, roof leaks) and security failures (broken mailboxes, towing confusion) create serious frustration, with management dismissive of tenants' concerns. The low price and friendly personalities keep some happy; safety and building quality issues drive others away.

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Indian Hollow Apartments
#45
70

Indian Hollow Apartments

4.0(108)✓ Google-verifiedPublishes prices

Most residents speak warmly of Indian Hollow's tight-knit atmosphere, citing the welcoming office staff (especially Linda and Robin), maintenance crews who fix problems the same day, and genuinely quiet grounds. Long-term tenants note reasonable renewal rates compared to nearby complexes. However, ground-floor units in certain buildings have battled roaches and mosquitoes despite repeated pest control visits, and units near speed bumps report daytime road noise. The property sits in a convenient central location with a resort-style pool, lighted tennis court, and dog wash station, though monthly rent runs steep for budget-conscious renters.

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Solara Apartments
#46
69

Solara Apartments

3.7(248)✓ Google-verifiedPublishes prices

Jeffrey stands out as a skilled leasing agent who guides prospects through tours with patience and knowledge, backed by a management team (Brenda in particular) that residents praise for responsiveness and genuine care. The property itself draws repeat interest for its spacious floor plans, amenity set (fitness center, pools, security gates), location near major employers and the airport, and competitive pricing for the market. One resident reported cockroach infestation and staff rudeness, creating a notable caveat for an otherwise consistently positive picture. Maintenance turnaround is mentioned as strong, and residents cite a sense of safety and community. The leasing experience dominates positive feedback, suggesting that the on-site team invests real effort in new residents and incoming tours. Long-term staff retention (Brenda over two years) signals management stability unusual for this market.

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1800 Broadway
#47
68

1800 Broadway

4.0(221)✓ Google-verifiedPublishes prices

Recent management changes have revitalized resident experience for new and returning tenants who praise responsive staff, notably property manager Katy and others, and visible improvements in grounds and atmospherics. The property's Pearl District location and unit variety attract families and professionals seeking walkable access to restaurants and shops. Serious structural complaints persist from longer tenures: broken gates left unfixed for months despite repeated promises, air conditioning replaced with portable units rather than repaired, sewage smell in drains ignored across multiple tickets, and a pattern of closing work orders without addressing underlying issues. Between these persistent facility failures and recent reports of overflowing trash and closed amenities lacking advance notice, the gap between new management's warmth and building operations remains significant.

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Caroline at Rogers Ranch
#48
68

Caroline at Rogers Ranch

4.2(110)✓ Google-verified

Modern luxury finishes and a resort-style pool draw positive reviews, with several residents praising staff like Sammy and Nancy for welcoming, stress-free move-ins. However, two recent 1-star reviews detail serious mold growth, water leaks, and dismissive handling by management-one reviewer tested positive for mold poisoning and was told their concerns were not management's responsibility. Frequent fire alarm failures and pool noise also frustrate longer-term residents.

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Lirio
#49
71

Lirio

4.2(353)✓ Google-verifiedPublishes prices

Strong staff and move-in experience draw praise, with several tenants naming specific team members (David, Greg, Hilda) for going the extra mile. Design and cleanliness earn consistent recognition. However, serious operational gaps emerge: AC failures during 95+ heat went unresolved, repair backlogs stretch weeks, and parking problems spiked after asphalt work. Garages promised at signing have undisclosed waitlists; management uses some for storage instead. Move-out fees shocked departing residents ($1,000+), and gates malfunction repeatedly, allowing package theft and cat break-ins. One lengthy review documents three months of unaddressed termite damage and poor communication from management when issues were disputed. Service quality feels inconsistent. Maintenance staff like Greg respond promptly on some calls; other tickets languish. Leasing handles moves smoothly but management avoids accountability afterward. Referral bonuses promised upfront went unpaid. The property's location and finishes impress, yet residents report feeling abandoned once problems emerge or they leave.

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Tacara at Westover Hills
#50
75

Tacara at Westover Hills

4.5(590)✓ Google-verified

Tacara draws praise from many for its staff warmth, particularly Veronica and Brianna during the leasing process, and for quick emergency maintenance when called. Pool, clubhouse, and grounds appeal to current residents. However, scores of longer-term residents report a pattern of move-out disputes where deposits are withheld for charges they contest; management allegedly sending these to debt collection without itemized lists or refunds. Car break-ins are mentioned repeatedly across reviews as a pervasive problem despite security cameras and an on-site officer, with residents frustrated that footage is withheld from police or not provided at all. Thin walls mean neighbors' noise bleeds through; dog waste litters common areas. Gate systems fail repeatedly for months, leaving the "gated community" claim hollow. Leasing staff and early impressions often shine, but the maintenance and security promises fade quickly. Over a five-year tenure, the gap between the welcoming sales experience and everyday problems widens. A military couple cited deposit and false charges; another noted management sent their account to collections with no corrected statement despite repeated attempts to pay. Multiple residents report the same aggressive response from staff when disputes arise. The structural and operational issues suggest a disconnect between marketing and delivery.

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Preston Peak
#51
65

Preston Peak

3.8(864)✓ Google-verified

Staff excellence, especially leasing agent Liuva and groundskeeper Raymond, creates a welcoming first impression and maintains pristine common areas. Behind the scenes, roach infestations, tire theft in parking lots, unresponsive management channels (including what residents suspect is an AI ticketing bot), broken mailboxes, and parking fee disputes undermine confidence in day-to-day living, though maintenance responds swiftly when called directly. Strong frontline service contrasts with systemic operational failures. Leasing team, named technician Richard, and pool/grounds staff deliver consistently. Management's ticket system does not resolve requests, parking promises made during tours are not honored, and pest control appears overlooked despite luxury pricing. The maintenance team is the reliable exception within a fractured operation.

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The Vance at Huebner Oaks Apartment Homes
#52
67

The Vance at Huebner Oaks Apartment Homes

4.0(722)✓ Google-verified

Maintenance responds fast, but roach problems persist despite pest control visits and repeated treatments. New management staff like Trinity earn praise for responsiveness, though move-out charges shock many residents. Dirty common areas, unmanaged pets, noisy neighbors, and aggressive billing practices dominate recent complaints. Some tenants report cleaning units to high standards only to face hundreds in disputed charges; others describe the complex as uninhabitable due to pest infestations and plumbing failures. A 4.0 rating masks a polarized experience: those staying long-term without major damage conflicts describe comfort; those moving out or dealing with maintenance issues report feeling financially exploited and unsupported by corporate.

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Mission Oaks Apartments
#53
74

Mission Oaks Apartments

4.1(388)✓ Google-verifiedPublishes prices

Most residents praise Richard and office staff for making the leasing process smooth and stress-free, with maintenance generally handled quickly. However, a vocal minority report serious delays on major repairs like air conditioning and kitchen appliances, with some requests pending weeks without resolution. The community itself earns high marks for cleanliness, spacious layouts, and amenities like the pool. Maintenance technicians like Steve earn specific praise for troubleshooting skills and weekend availability. The disconnect appears between frontline leasing service and backend maintenance execution.

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The Inn at Westover Hills 55+ Senior Apartment Community
#54
74

The Inn at Westover Hills 55+ Senior Apartment Community

4.4(90)✓ Google-verifiedPublishes prices

Residents praise the leasing and maintenance teams for responsiveness and professionalism, citing quick appliance repairs and friendly service from staff members Rocio, Rodrigo, Juan, and Abel. Concerns centre on an application portal issue and accessibility gaps some seniors must address themselves.

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The Vista
#55
73

The Vista

4.2(154)✓ Google-verified

Leasing staff Jackie, Carolyn, and Nate Griffin earn consistent praise for making apartment tours and sign-ups straightforward, often staying late to accommodate schedules. Grounds look polished and maintenance technician Deshawn stands out for responsive, thorough repairs. However, a significant minority report delayed emergency responses (AC failures during heat), pre-move-in pest problems that took over a week to resolve, and security gaps including broken gates and vehicle damage with no camera documentation. First-time renters and families seeking friendly service find value here; experienced renters concerned with crisis response and security should weigh those complaints carefully. Pet owners appreciate the bark park and washing station, though the gated community's actual protections remain inconsistent. Power outages in summer months have affected some units. Staff warmth masks underlying issues with systems and emergency protocols.

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Deer Oaks
#56
69

Deer Oaks

3.8(119)✓ Google-verified

Residents consistently praise the quiet atmosphere, well-kept grounds with mature oak trees, and quick maintenance responses. Leasing staff like Justin, Mary, and Angela are noted for responsiveness and making the process stress-free. Management handles lease transfers and work orders promptly. However, one reviewer reported that management did not act on a serious complaint about a disruptive tenant using drugs, with constant noise and visitors. This suggests management may struggle with enforcement when community standards are violated, though most residents describe a peaceful, welcoming place.

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Maddox Hills
#57
80

Maddox Hills

4.4(252)✓ Google-verifiedPublishes prices

Residents consistently praise Maddox Hills for its thoughtful leasing experience, with staff like Sophia Martinez, Myrna, and JD noted for answering questions without pressure and going beyond the lease process. Maintenance staff including Juan and Amelia earn repeat recognition for quick, friendly responses and clean common areas. The pool, pet park, and monthly community events create a neighbourhood feel that keeps families engaged. One recent resident warned of post-move-out charges and billing disputes with management, and an accessibility gap (no elevator to upper floors) emerged as a practical concern for those with mobility limits. Despite these outliers, the property's scale, location near Stone Oak and Highway 1604, and staff consistency across many reviews suggest a solid track record for families and pet owners seeking space without luxury pricing pressure.

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Pecos Flats
#58
74

Pecos Flats

4.0(283)✓ Google-verifiedPublishes prices

Residents stay long-term and renew leases, citing responsive staff, clean grounds, and a welcoming vibe. Pecos Flats earns consistent praise for spacious layouts, reliable maintenance, and memorable experiences with leasing staff like Gaby, though the online application system frustrates some prospects. The community delivers on advertised amenities (pool, fitness center, grilling areas) and handles emergency situations with care. A handful of visitors report inconsistent professionalism at the office, and one review flags RentCafe identity verification as a barrier to renting.

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Jones & Rio
#59
64

Jones & Rio

4.1(70)✓ Google-verifiedPublishes prices

Jones & Rio delivers upscale downtown living with a responsive maintenance crew and strong security presence, but chronic elevator breakdowns, spotty management availability, and noisy riverside location frustrate long-term residents. The staff excels at small repairs and community events, yet bigger infrastructure problems drag response times and leave tenants feeling neglected during serious outages.

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Hartwin Bulverde
#60
78

Hartwin Bulverde

4.9(67)✓ Google-verified

Hartwin Bulverde draws consistent praise for its architectural finesse, attentive staff (especially Andres and Brigette), and resort-style amenities. The majority of residents feel at home in a well-maintained community. However, back-office operations lag noticeably: billing errors take weeks to resolve, office calls often go unanswered, and management communication falters when problems arise. The elevator has reportedly failed multiple times in recent months.

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Mission Ranch Apartments
#61
72

Mission Ranch Apartments

3.9(184)✓ Google-verifiedPublishes prices

Mission Ranch delivers consistent, hands-on management that makes residents feel genuinely at home. Leasing director Rachelle and property manager Wes are known across reviews for their visible presence, attentiveness, and willingness to solve problems before residents have to ask twice. Maintenance responds quickly to requests, the grounds stay clean, and the community has a quiet, welcoming feel. Long-term residents often renew, citing staff care and stability as much as the physical property. Washers and dryers are not built-in but can be rented externally for roughly $15 monthly. The dog park is spacious and well-lit, and pest issues are rare. Tenants consistently describe feeling respected even during payment hardship, with management offering assistance rather than judgment. The property enforces its rules firmly but without coldness, which residents credit for the calm atmosphere. Amenities (pool, fitness center, theatre room, picnic area) are solid rather than luxury-tier, and the location works well for families and long-term renters. A handful of multi-year residents praised the ability to hang art and decor knowing they could stay.

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Alta Rolling Oaks
#62
78

Alta Rolling Oaks

4.6(121)✓ Google-verifiedPublishes prices

Most residents praise the leasing team-particularly Jade, Kellie, Vicky, and Gaby-for personal attention and responsiveness. The property itself earns consistent compliments for its pool, landscaping, and community events. New management appears to have improved prior service gaps. However, significant operational gaps emerge: a resident's appliance failure went unresolved for a week with inappropriate temporary fixes; another faced weeks of unchecked marijuana odors and was offered only to turn off their AC; a third dealt with a multi-day rodent infestation with inadequate pest control follow-up. Residents also note lingering pet odors and open, ungated community access. These issues contradict the "luxury, smoke-free" positioning and suggest maintenance and property oversight remain inconsistent despite staff friendliness.

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The Gobi Apartments
#63
79

The Gobi Apartments

4.3(119)✓ Google-verifiedPublishes prices

Move-in is straightforward and fast. Staff members like Stephanie Hernandez, Nancy Alvarez, and Dalton are consistently praised for going above and beyond, answering questions honestly, and responding quickly even after hours. Apartments feel spacious and well-laid out, with attractive grounds that give a tropical vibe. Maintenance staff, particularly Johnathan, handle repair requests promptly and professionally. Leasing agents take time to explain deposits and floor plans clearly, and follow up with residents during lease renewals. Residents feel welcomed and supported from application through settling in.

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River House Apartments
#64
66

River House Apartments

4.0(170)✓ Google-verified

River House offers premium downtown living with unbeatable access to the River Walk and Pearl district, plus resort-quality amenities that draw genuine praise. Five-star reviews highlight the location, pool, and gym, with individual staff members like Larry and Jackie earning specific mention for going above and beyond. Since management changed roughly a year ago, however, a stark divide has emerged. Residents report unresponsive office staff, locked doors during business hours, and AI-screened calls that often go unanswered. Critical issues-broken elevators with expired inspection stickers, expired fire alarms, non-functional security cameras, wasp infestations, and missing door handles-linger unfixed. A pattern of predatory move-out charges (some exceeding $750) has damaged residents' credit scores after collections attempts. One-star reviewers consistently cite communication blackouts, especially for non-primary leaseholders, and suspect management incentivized positive reviews via a drawing.

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MedWest Apartments
#65
72

MedWest Apartments

4.4(58)✓ Google-verified

Most residents praise MedWest for responsive management (particularly staff like Haydee and Ernesto), spotless common areas, and a genuinely quiet atmosphere. They highlight swift maintenance responses, fun community events, and pet amenities including waste stations. Two outlier complaints mention thin walls and predatory fee structures with poor resolution.

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Palmetto Pointe
#66
68

Palmetto Pointe

4.0(242)✓ Google-verified

Most residents praise the location near the Medical Center, responsive maintenance, and friendly staff, with several citing years of satisfaction. However, a significant minority report serious problems: pest infestations, broken gym AC, package theft, and aggressive move-out charges that feel designed to extract extra fees rather than reflect actual damage.

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The Park at Braun Station Apartments in Northwest San Antonio
#67
72

The Park at Braun Station Apartments in Northwest San Antonio

4.1(132)✓ Google-verified

Residents consistently praise the maintenance team for same-day or next-day repairs and the leasing staff for genuine helpfulness; several name Joe (maintenance foreman), Arlene (manager), Breanna, and Lily as standouts. The property feels quiet and well-kept, with tenancy ranging from one year to nine years. Two isolated negative experiences emerged: one resident endured unaddressed marijuana odors and a lease-break fee, another reported a staff member refusing to show units to Spanish speakers. Most residents weigh quick maintenance fixes heavily, viewing responsiveness as worth minor drawbacks like older appliances or rare AC hiccups. The complex sits near shopping (HEB Plus, Target, Lowe's), gas, and restaurants, and includes a resort-style pool, heated spa, and gym. Pricing appeals to value-conscious renters, especially first-timers. Long-term occupants (six to nine years) describe it as a peaceful home; shorter-stay renters note good locales for working professionals. The staff turnover at the office is low, with Arlene's tenure spanning at least six years.

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Overlook Exchange Apartments
#68
68

Overlook Exchange Apartments

4.1(525)✓ Google-verifiedPublishes prices

Split experience: half the reviews praise quick maintenance and friendly leasing staff, while the other half report chronic problems-fire alarms failing repeatedly, non-working elevators for months, filthy common areas, pest infestations, and management that promises fixes but delivers nothing. Billing is confusing (surprise deposit increases, mysterious pet charges, valet trash failures), and when residents escalate complaints in writing, they say they get no response. The amenities exist but many are broken or unmaintained.

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The Vintage
#69
67

The Vintage

4.1(75)✓ Google-verified

Long-term residents consistently praise responsive maintenance and a genuinely engaged office team who handle requests quickly and treat tenants like family. Staff like James (maintenance supervisor), Nick (leasing), and Megan stand out for going extra yards. Security, parking garages, and gated access draw strong appreciation, especially from Medical Center workers. Newer or dissatisfied visitors paint a sharper picture: worn carpets, damaged baseboards and cabinets, a cramped gym, and a neglected pool undercut the "luxury" branding. Some cite gnats as an unaddressed pest issue. The core tension is one of aging infrastructure marketed at luxury prices.

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Cellars at Pearl
#70
65 low data

Cellars at Pearl

4.5(40)✓ Google-verified

Cellars appeals to residents who value design and location, backed by friendly front-desk staff and responsive repairs. However, pricing concerns are real, and those with disability accommodations should know that documented requests may face obstacles despite FHA guidelines.

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Vistas Two 52 Apartments
#71
79

Vistas Two 52 Apartments

4.5(154)✓ Google-verifiedPublishes prices

Jeffrey and Dalia consistently earn praise for patient, professional leasing service that makes the apartment-hunting process stress-free. Management responds quickly to calls, and the grounds impress on tours. A significant concern: two residents report ongoing pest problems despite multiple treatments, and one tenant faced a week-long AC outage during 100-degree heat with only portable units offered. These are serious quality and code-compliance gaps that undercut the otherwise positive leasing experience.

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The Abbey at Copper Creek
#72
66

The Abbey at Copper Creek

4.0(160)✓ Google-verified

Strong office staff and prompt maintenance responses earn praise from many residents, who also highlight the peaceful creek-side location and well-maintained grounds. Yet a substantial minority report persistent roach problems, AC breakdowns, and construction defects (tubs, faucets, cabinets) that maintenance either struggles to resolve or disputes. Move-out charges and disputed insurance claims frustrate departing tenants; privacy and neighbor noise are additional friction points. Linda Stinson (property manager) receives both lavish praise for tours and professionalism and serious criticism for dismissive conduct during disputes. The maintenance team's speed varies widely, from same-day responses to two-week delays. Leasing staff (Ani Hurbon, April, Michelle, Micah, Gabriel, Stefanie) are consistently noted as helpful and warm.

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Country Club Village Apartment
#73
62

Country Club Village Apartment

4.2(36)✓ Google-verified

Country Club Village draws strong praise for friendly staff, modern facilities, and a welcoming atmosphere when things run smoothly. Elevator failures happening weekly and months-long repair delays for appliances undercut that experience; residents on upper floors and those needing quick maintenance response should weigh these operational frustrations carefully.

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Wellington Estates
#74
72

Wellington Estates

4.3(239)✓ Google-verifiedPublishes prices

Wellington Estates draws sharply divided opinions. Some residents praise staff like Samantha, Cole, and the front office for quick help and good communication, and note the location near shopping and hospitals is convenient. Yet multiple recent reviews detail serious problems: persistent roaches, hot water outages lasting weeks, a raw sewage backup that contaminated units, and management that ignores tenant harassment and safety concerns. One resident waited five months for a refund and called the leasing office repeatedly with no resolution. The complex appears better maintained on some visits than others, making the experience unpredictable. A small number of long-term residents report staying 2-3 years with mostly positive experiences, but the weight of recent complaints centers on infrastructure failures (water, plumbing, pest control), communication breakdowns during crises, and a perception that management prioritizes conflict avoidance over tenant wellbeing. New management has reportedly taken over, which some reviewers note may change the experience.

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Addison Medical Center Apartments
#75
67

Addison Medical Center Apartments

4.0(251)✓ Google-verifiedPublishes prices

Bella and Mishalei lead a strong management team; residents who connect with them experience responsive, attentive service and smooth leases. But the complex stumbles where it matters most: security gates stay broken for weeks, cars are stolen or vandalized regularly, and move-out fees appear arbitrary. Front-desk staff vary wildly, from genuinely helpful to dismissive. Quality depends heavily on who you reach and when you call. Location near Highway 410 and modern interiors (resort pool, rooftop lounge, fitness center) appeal to young professionals and pet owners. Dog park is praised. However, persistent security gaps, unclear communication around costs, and uneven staff performance mean long-term residents eventually tire of the inconsistency. First-time visitors often leave troubled by cleanliness and tone at the front desk.

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Summit at TPC
#76
78

Summit at TPC

4.3(702)✓ Google-verified

Residents consistently report excellent maintenance support, with Rudy the onsite technician earning repeated personal praise for same-day repairs and going above his job description to help tenants. Leasing staff like Cydney make the move-in process smooth and stress-free. The complex feels clean and well-kept, though some report complications with move-out billing and the gate not always functioning reliably. Maintenance responds within hours to AC failures, appliance repairs, and emergency issues. Long-term residents (some living 7-15 years) cite the team's responsiveness as a main reason they stay. The main friction point is the office's move-out process, where tenants report aggressive fee charges and disputes over notice timing, though these were reportedly reversed on appeal.

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Durrington Ridge
#77
76

Durrington Ridge

4.3(226)✓ Google-verified

The team at Durrington Ridge (especially manager Sal, assistant manager Julia, and front desk staff Rosa and Siboney) earns consistent praise for genuine warmth, prompt maintenance responses, and a welcoming leasing process that military families and long-term residents alike appreciate. Recent improvements include community events with food trucks, a coffee bar, and organized activities; the property feels well-maintained and the dog park builds resident connection. However, a minority of residents report communication gaps-delayed email responses to serious concerns, especially after security incidents like break-ins and open gates-alongside ongoing maintenance items (faulty door locks) and parking frustrations (high second-vehicle fees, unsafe late-night lot access). The positive momentum under current leadership is real, but responsiveness gaps on safety issues remain a concern for some.

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Axis Hamilton
#78
67

Axis Hamilton

3.9(195)✓ Google-verified

Strong staff and well-maintained grounds earn consistent five-star praise, with Dan (leasing), Jared (maintenance), and Maria (management) named repeatedly. Residents value the gym, pool, location near hospitals, and typically fast maintenance turnarounds. However, roach infestations in multiple buildings require weekly treatments and deter some tenants. Aggressive move-out fees trouble others, and elevator outages have stretched weeks. Clean units matter most here, and some arrivals fall short despite touring differently.

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Firewheel Apartment Homes
#79
71

Firewheel Apartment Homes

4.2(397)✓ Google-verifiedPublishes prices

The property attracts strong praise for staff warmth and lease processing, but splits sharply on maintenance outcomes. One long-term resident described a two-year stay as seamless and home-like; another recent arrival documented multiple pre-move defects (water damage, mold, peeling flooring, cracked door frame), repeated repair delays, broken glass on walkways, and inconsistent pet-rule enforcement that created safety risks. Management reportedly responds slowly and redirects blame to residents. Staff names repeatedly cited positively include Becky Cavazos, Bianca, and the maintenance crew; one 1-star review was later updated to 5 stars after new management and maintenance teams resolved a long-standing AC failure in under 30 minutes, signaling a recent shift in operations. The property has responded to at least one resident's concerns with personnel changes that improved service. However, fresh move-in quality and consistent property upkeep remain pain points for some residents, and pet-rule enforcement appears inconsistent. Leasing staff drive much of the positive tone, while maintenance responsiveness now appears better but was previously described as slow.

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Elevate at Huebner Grove
#80
65

Elevate at Huebner Grove

3.8(139)✓ Google-verified

Staff named repeatedly by residents for going above and beyond, with Danielle and Sylvia earning consistent praise for professionalism and care. Maintenance responses are typically fast, grounds are kept well, and the community attracts long-term residents who renew leases multiple times. A few ongoing minor issues like pressure cleaning needs and leak repairs are noted, but do not deter the overall positive experience.

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Belcara Luxury Townhomes
#81
65

Belcara Luxury Townhomes

4.0(101)✓ Google-verified

Leasing staff and some maintenance personnel earn consistent praise for warmth and responsiveness. Units arrive clean and are often called beautiful. However, water damage complaints reveal a serious split: some residents waited six months without resolution, faced repeated flooding after rain, and reported management laughter when seeking help. A pattern emerges across multiple tenants reporting the same water problem before move-in, yet no permanent fix. The 4-star average masks a stark divide between smooth early experiences and sustained maintenance frustration. Specific named staff (Leo, Mrs. Fabelo, Jennifer Martinez, Alejandro) appear frequently in five-star reviews from the leasing phase, while the one- and two-star reviews concentrate on post-move issues and management's perceived indifference. The gap between "luxury" positioning and residents' lived experience of unresolved water damage is a key tension.

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The BLVD at Medical Center
#82
71

The BLVD at Medical Center

3.8(267)✓ Google-verified

Residents consistently praise the maintenance team for quick repairs and the office staff for genuine friendliness and attention. The property itself is clean and quiet, with gated security and amenities like a pool and dog park. A few wish for clearer pool gate instructions and weekend access to shared spaces like the clubhouse.

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SKY at Salado Creek
#83
65

SKY at Salado Creek

3.8(323)✓ Google-verified

SKY at Salado Creek offers resort amenities and a quiet setting near Phil Hardberger Park, but delivery is uneven. When staff like Maria or Eduardo show up, residents praise fast repairs and genuine courtesy. Tours and phone calls often frustrate applicants, who report disinterest, vague timelines, and unclear fees. Recent management changes appear to be helping, but maintenance backlogs and accessibility gaps remain.

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The Quarry Alamo Heights
#84
65

The Quarry Alamo Heights

3.8(275)✓ Google-verifiedPublishes prices

The Quarry divides residents sharply. Long-term residents praise the grounds, amenities, and staff by name, with some living there a decade or more. But newer residents and those needing repairs hit a wall: maintenance takes weeks or doesn't show, management refuses refunds, leasing staff close doors early, and a resident report warning of car break-ins circulates online. The property feels well-kept when it works, but trust erodes fast when something breaks. Specific tension emerges around lease terms (a $450 extension fee dispute), AC repairs delayed two months during summer heat, and unresolved plumbing that management left owners to "bucket catch" for months. Staff churn is constant. Leasing tours are polished, but once you move in, responsiveness varies wildly depending on which assistant manager handles your complaint.

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The Arboretum Apartments
#85
61

The Arboretum Apartments

3.7(107)✓ Google-verified

The leasing team, particularly Alexander and Selena, earn consistent praise for responsive, warm tours. Management under Tara also draws repeat compliments for active engagement and maintenance staff speed on requests. However, long-term residents report a troubling split: the initial experience is clean and inviting, but years later the complex delivers patched rather than permanent fixes, delayed responses to serious issues, and alleged poor treatment from office staff. Recent turnover and management shifts have left some tenants skeptical about whether the quality will hold. The complex sits near Huebner Road with amenities including a dog park, pool, walking trail, and clubhouse. Yet complaints span from carpet that hasn't been cleaned in six years to smoke alarms left broken for weeks. Some residents feel heard and supported; others report their concerns are ignored or dismissed outright.

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The Abbey at Sonterra
#86
71

The Abbey at Sonterra

4.0(211)✓ Google-verified

The Abbey draws strong loyalty from residents who experience polished amenities, efficient maintenance responses, and genuinely helpful named staff like Lauren, Alex, Bobby, and Raul. Pet owners especially praise the dog park and spa. However, multiple long-term residents report persistent problems: hallways left dirty, neighbor disturbances (children, dogs) left unaddressed for months despite complaints, slow office communication (responses timed after business hours), and sudden fees ($12 cable charges, mounting amenity fees). One two-year resident documented months of maintenance delays and a dismissive approach once money was collected. The gaps between five-star newcomer enthusiasm and one-star departing residents suggest the experience depends heavily on which staff member handles your lease and which neighbors you draw.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
Stratton Park Apartments
#87
64

Stratton Park Apartments

3.8(172)✓ Google-verified

Recent management changes have created a stark divide. Long-term residents and newcomers under manager Ashley praise swift repairs, attentive follow-up, and a genuinely quiet neighborhood. Earlier tenants report months of unaddressed mold, roach infestations, false repair promises, and staff turnover so rapid (four managers in one year, five maintenance workers) that accountability vanishes. The property's facilities and grounds draw consistent compliments, but the gap between what management promises at move-in and what actually gets done remains a dealbreaker for many. Ashley's personal presence and willingness to visit units stand out, as does maintenance worker Angel's reliability. However, systemic issues persist: phones go unanswered, work orders languish, pest control appointments are scheduled then missed, and move-in inspections often reveal moldy dishwashers and roach problems despite promises of cleaning. One tenant waited weeks for promised blind replacement; another's AC was never fixed despite a formal work order.

Luxury Apartments
Alon at Castle Hills
#88
68

Alon at Castle Hills

4.0(259)✓ Google-verified

Staff earn consistent praise for professionalism and responsiveness, and recent management changes have brought renewed attention to property care. However, residents flag significant concerns: advertised rent masks hidden charges (wifi, trash fees pushing actual costs $300+ higher), smoke leaks into units without action, pest sightings in common areas, and noise complaints that go unaddressed despite multiple reports. New management shows promise on maintenance and grounds upkeep. Staff members like Hilario, Freedy, Aunna, and Adrian are named as standouts. The property appeals to those seeking a second chance on rental applications. Scope for improvement remains on policy enforcement, hidden cost transparency, and noise management.

Luxury Apartments
Abode
#89
60

Abode

3.7(79)✓ Google-verified

Strong five-star reviews from roughly four months ago and earlier praised Joe and the maintenance team Oscar for going above and beyond, creating a safe and welcoming community that felt like home. The property has recently declined sharply following a management transition: the leasing office has been closed, residents report overflowing dumpsters and a stagnant green pool, and payment flexibility has been stripped away, leaving residents frustrated after years of loyalty. Current sentiment hinges on whether new management can reverse course or whether the property continues deteriorating. Those who knew the community under Joe's tenure describe it as having been exceptional; recent arrivals may be unaware of what it was, or already disappointed by what they find.

Pet-Friendly ApartmentsFurnished & Corporate HousingLuxury Apartments
Monteverde
#90
65

Monteverde

4.6(14)✓ Google-verified

A new luxury community on the Far West Side with consistently praised amenities, a dog park, fitness center, and pool. Staff like Sierra are repeatedly noted for warmth and attentiveness; maintenance responds quickly to requests. One applicant faced a dismissive tour and steep approval barriers, including a $1,350 third-party guarantor fee plus $2,300 upfront costs, totaling roughly $4,000 to secure a one-bedroom. The experience gap between tours suggests inconsistency when preferred staff are unavailable.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
Regency Grove Apartments
#91
75

Regency Grove Apartments

3.9(288)✓ Google-verified

Staff move people in quickly and treat them as individuals, making what could be stressful feel straightforward. Maintenance responds fast, the pool and common areas stay clean, and the gates make residents feel secure; families with pets or school-age kids find the location convenient and the community welcoming. Recent management has upgraded the property noticeably: gates now operational, grounds well-kept, trees trimmed, pool renovated. The office stays accessible six days a week plus after-hours, and leasing agents help residents navigate move-in specials and Housing Choice Vouchers without fuss.

Affordable & Section 8 HousingLuxury ApartmentsStudent Housing
The Hollows
#92
69

The Hollows

3.5(294)✓ Google-verifiedPublishes prices

Staff named Tee, Stephanie, and Tanisha earn repeated praise for guiding residents through seamless move-ins and responding quickly to concerns. Maintenance visits often completed within 24 hours. Residents describe the complex as quiet, spacious, and well-kept for the price. Their website lists in-unit washers and dryers, renovated units, pool, fitness center, and gourmet kitchens. A $200 move-in gift card is currently offered. Located on Potranco Road near H-E-B and Ingram Mall, the complex sits in the Northside ISD area.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Morgan Manor Apartments
#93
65

Morgan Manor Apartments

3.8(236)✓ Google-verified

Staff turnover has split this affordable complex into two experiences. Since a new office team (Jacklyn, Jose, Rosa, Vanessa) took over, move-ins and leasing run smoothly and maintenance requests receive prompt attention. Before that shift, residents faced mold spreading unchecked behind plaster, AC failures in summer heat lasting over a week, plumbing leaks destroying belongings, and an office that closed mid-afternoon with no follow-up. The core tension is safety. One parent reports mold returning in air vents despite CPS involvement and pediatrician warnings against the living conditions; another describes raw sewage backing into a bedroom while rent is still due on time. Current residents praise the affordability (all bills paid from $699) and staff warmth, but earlier tenants describe a property that demanded rent while repairs went unfinished. The company is Professionally Managed by Achieve Properties, yet residents report blocking emails and refusing to share corporate contact information.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
Hilltop Oaks Apartments
#94
60

Hilltop Oaks Apartments

3.5(229)✓ Google-verified

Monica and Judy earn consistent praise for making move-ins feel welcoming and handling questions quickly, while residents appreciate the quiet location and affordability. However, major maintenance gaps stand out: roach complaints recur across multiple reviews with no resolution, a living room leak went unfixed for over a year despite mold concerns, and management's enforcement of a strict 10 pm curfew led to unexpected vehicle towing. Safety issues including neighbor harassment and a knife incident went unaddressed. The aging complex appears well-kept by leasing staff but neglected in critical upkeep and tenant protection.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Frame Med Center
#95
69

Frame Med Center

4.3(127)✓ Google-verified

Maintenance staff, especially Alberto and Adrian, earn consistent praise for speed and professionalism, and many residents feel safe in the community. However, recurring complaints about water damage during rain, poor office communication despite responsive repair crews, and surprise fees overshadow these strengths for significant number of residents. New-build townhomes show serious construction issues including drainage problems, window leaks, sewage overflow, and HVAC problems that management has not fully resolved. Several residents report management's verbal abuse and failure to address requests, and dispute unclear fees for facilities residents believe are included.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Jax
#96
63

The Jax

3.7(594)✓ Google-verified

Residents rave about Nico and Marisela's responsiveness and the fitness center and pool, but a vocal minority report unresolved pest infestations and exterior light failures despite months of follow-up. Management and office staff divide opinion sharply: some feel welcomed and cared for, others faced lengthy application delays and perceive management as dismissive of recurring issues. The maintenance team itself earns consistent praise for speed and thoroughness, yet larger systemic problems (pest control, communication) undermine satisfaction. Quick service and a hands-on maintenance crew make the Jax attractive to those prioritizing responsive repairs. Pet owners should note the bark park, though pest complaints warrant direct inquiry about current control practices. Application timelines and responsiveness to chronic issues vary significantly, so site visits and direct questions about your specific concerns are wise.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
The Henry B Apartments
#97
63

The Henry B Apartments

3.7(326)✓ Google-verifiedPublishes prices

Since new management took over in June 2026, the property has split into two distinct experiences. Leasing staff, particularly Kasey and Amin, receive consistent praise for professionalism and kindness; move-in quality is clean and welcoming. However, chronic issues plague residents: foundation flooding in unit 507 unresolved a year later, green pool, neglected landscaping, valet trash not delivered, and management unresponsive to formal complaints and repair requests. The transition created systemic chaos, with applicants left without contact for weeks and promises about application fees forgotten. Management appears aware of problems but slow to act. Some residents praise recent improvements in morale under new leadership; others report ongoing neglect, unprofessional office conduct, and minimal compensation for serious losses. The complex is caught between better leasing experiences and frustrating maintenance and management failures that leave long-term tenants questioning whether the facility cares.

Luxury ApartmentsPet-Friendly Apartments
Station at Elm Creek Apartments
#98
59

Station at Elm Creek Apartments

3.3(244)✓ Google-verified

On-site management and maintenance teams earn genuine praise for attentiveness and speed, with multiple tenants noting staff treat residents as people rather than transactions. A quiet, cheaper alternative draws students and budget-conscious renters who experience peaceful months or years here. Yet safety complaints, mold stench in the office, structural decay, and amenities that do not work paint a starkly different picture for others. The 3.3 rating masks extreme polarization: 43% five-star reviews sit alongside 36% one/two-star reports of theft, crime, roach infestations, and unauthorized deposit charges impossible to contest once a resident leaves. The divide appears physical. Reviewers cite "quiet sections" and "good location," implying some areas deteriorate significantly. One tenant described trees growing from the roof and wards of the state scattered through corridors. Another noted the office itself smells of mold and heavy marijuana. Maintenance responds within 30 minutes to heater calls, yet website amenities lie dormant, and deposit disputes are lost to distance. The "under new management" sign has hung for a decade by one account, signaling stalled promises.

Affordable & Section 8 HousingFurnished & Corporate HousingLuxury Apartments
Broadstone Medical
#99
64

Broadstone Medical

3.2(183)✓ Google-verified

Broadstone Medical attracts long-term residents who consistently praise the maintenance team and office staff for responsiveness and genuine care. Victor, Jordan, Daniela, Scott, and Jack are named repeatedly for going above and beyond. The property itself earns marks for cleanliness and amenities like the fitness center and pool. However, a small but serious cohort report unresolved administrative conflicts: toilets backing up, belongings removed from units, and lease changes without explanation. Pet-friendly status creates friction when owners don't clean up after dogs. The management culture appears split: exceptional frontline service clashes with disputes that some residents feel were handled dismissively.

Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
Spice Creek
#100
68

Spice Creek

3.8(340)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance team's responsiveness and office staff by name (Larissa, Amber, Luis), especially for emergency repairs. The neighborhood feels quiet and clean, with pricing competitive for the Med Center area. Guests should know the new ParqKing system charges $1 per hour for visitor parking, and some report surprise fees or rent hikes when renewing leases. A minority of reviews cite pest problems and past maintenance delays, though recent feedback emphasizes quick turnarounds. The rental screening process has rejected applicants with strong credit, so review their criteria before paying the application fee.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

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Common questions about luxury apartments

How much do luxury apartments cost in San Antonio?
Luxury one-bedrooms in San Antonio typically start in the mid-$1,300s to $1,600s, with two-bedrooms often running $1,800 to $2,500+ depending on the neighborhood, unit size, and finish level. Downtown, the Pearl area, and Stone Oak tend to sit at the higher end, while properties farther from the urban core or 1604 corridor can be more moderate.
What should I expect during a tour of a luxury complex?
Expect a walkthrough of a model or vacant unit, a look at amenity spaces like the pool, gym, and clubhouse, and a rundown of pricing, move-in fees, and any current specials. A good leasing agent will also cover parking options, pet policies, and lease term flexibility rather than just pushing you toward signing that day.
How often do people move between luxury apartment communities?
Most leases run 12 months, and many residents renew or move again around that mark once they've had time to judge noise levels, management responsiveness, and whether the amenities get used. It's common enough that touring 3-4 properties before deciding is worth the time investment.
How can I judge the quality of a luxury apartment complex before signing?
Check recent resident reviews for patterns around maintenance turnaround and management responsiveness, not just amenity praise. Visit at different times of day to gauge noise and parking availability, and ask current residents in common areas about their actual experience if you get the chance.

Last updated 2026-09-25