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Meridian Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 59 Google reviews · How we rank ›

4.4(59) 68 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Meridian Apartments
Service
Luxury Apartments
Reviews
59

What Residents Say

Most residents praise the friendly staff, speedy repairs, and convenient location near the Quarry. However, recurring complaints about office unresponsiveness and failed follow-ups undermine the experience. Security lapses and gate malfunctions leave guests stranded, and some tenants report weeks-long waits for urgent maintenance despite the facility's polished appearance.

Recent shift: Office communication lapses appear chronic rather than recent. One 2025 review of a billing dispute notes multiple staff members (Jen, Didi, Tina) never responded; another from 2025 reports a leasing agent went silent on a pricing confirmation. Gate issues and lack of overnight security are mentioned across multiple years.

Praised for
  • Quick maintenance response
  • Friendly, attentive staff (Jennifer, Didi, Adrian, Dallas, Brian)
  • Safe, convenient location near Quarry Village
  • Concierge services and package handling
  • Well-maintained grounds and apartments
Watch-outs
  • Poor communication from office (ghosting tenants)
  • Inconsistent security and broken gate access
  • Maintenance delays for serious issues (plumbing, pest problems)
  • Lack of new tenant orientation on building rules
responsive-managementpoor-communicationquick-maintenancefriendly-staffsafe-communityparking-issues
Best for: Long-term residents who value quick maintenance and staff attention over perfect communication.
Think twice if: Tenants who need prompt follow-up on lease questions or billing disputes; gate access and after-hours security are inconsistent.

What This Community Gets Right

  • Established long-term resident retention
  • Named maintenance staff (Adrian) solves issues fast
  • Concierge handles packages and notifications
  • Prime location near Alamo Quarry and restaurants

Before You Tour

  • Adrian (maintenance) handles dishwasher, plumbing, and window repairs on same day
  • Jennifer and Didi (leasing agents) noted for responsiveness in some interactions but unresponsive in others
  • Concierge manages package notifications and events (pool socials)
  • Gate access code failures reported; no after-hours security guard on duty
  • One tenant waited 45+ minutes at gate after remote failed, with no staff available

Maintenance, Management & More

Luxury Apartments
Swift repairs and attentive staff contrast sharply with poor communication on lease terms and billing disputes.

Compared to Nearby Communities

  • Rated 4.4 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 47
Review volume 77
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Scores by Category

5
45
4
5
3
2
2
0
1
7

Common Renter Questions

How fast do maintenance requests get fixed?
Most repairs happen same-day or within a few days; residents note Adrian and the team respond immediately to plumbing, appliances, and other issues.
Is there after-hours security at the gate?
No overnight guard is on duty. Remote controls and gate codes frequently malfunction, leaving guests and residents locked out late at night.

Similar apartment complexes nearby

Artessa at Quarry Village Apartments
60

Artessa at Quarry Village Apartments

3.7(128)✓ Google-verified

Artessa draws residents for its Quarry location near shopping, dining, and the airport, plus staff like Moises and Andrea who respond quickly and courteously. However, persistent building failures-fire alarms blaring for months in building 2, security gates stuck broken for weeks or months, cars repeatedly broken into-undermine the luxury positioning. Management resists tenant accommodations even when repairs they did not cause damage apartments, and work orders vanish closed without resolution. Most damaging: building 2 residents report fire alarms cycling every few hours to every night for over two years, with management denying the fix and dispatchers surprised it persists. Security doors and gate hardware fail repeatedly. Grounds stay patchy. Pest control fees yield no visible improvement. The location and staff goodwill matter less when tenants cannot feel safe or trust basic infrastructure will work.

Luxury Apartments
The Quarry Townhomes
76

The Quarry Townhomes

4.5(87)✓ Google-verified

Residents consistently praise quick maintenance and responsive office staff. The location near Alamo Heights and The Quarry shopping is quiet and walkable, with named staff like Freddy earning specific recognition. Spacious townhomes with attached garages and a resort-style pool appeal to families seeking stability. Minor concerns include aging units in some sections and occasional gate security gaps.

Luxury Apartments
The Quarry Alamo Heights
65

The Quarry Alamo Heights

3.8(273)✓ Google-verifiedPublishes prices

Residents report split experiences: many praise responsive staff, well-maintained grounds, and a safe gated community, with several noting long tenancies and strong personal connections to management. Others describe months-long waits for critical repairs like AC and leak fixes, disputed fees that contradict oral promises, and office staff who ignore work orders or close them unresolved, leaving units uninhabitable during summer.

Luxury Apartments

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Last updated 2026-08-23