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Winston Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 80 Google reviews · How we rank ›

4.3(80) 74 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Winston Apartments
Service
Luxury Apartments
Reviews
80

What Residents Say

Most residents enjoy quiet, well-kept grounds with attentive staff who respond quickly to maintenance needs. Monica, Danielle, Jose, and the office team earn consistent praise for making residents feel valued. One long-term tenant reported persistent ants on the third floor; another noted office hours shifted from 6pm to 5pm without updated signage.

Recent shift: Management changed around mid-2025; residents note improvements in professionalism and staff friendliness under new management, though core maintenance responsiveness persisted before and after.

Praised for
  • responsive maintenance team
  • friendly and helpful staff
  • quiet and safe community
  • well-maintained grounds
  • quick move-in process
Watch-outs
  • office hours not posted consistently
  • pest issues (ants) in upper floors
responsive-managementfriendly-staffwell-maintained-groundsquiet-communitysafe-communityquick-maintenanceclean-facilitiespest-problems
Best for: Quiet, security-conscious residents seeking responsive management and well-maintained grounds.
Think twice if: Upper floors may experience pest issues; confirm office hours before visiting.

What This Community Gets Right

  • gated and secure
  • fast maintenance response
  • named staff known by residents
  • quiet, mature community

Before You Tour

  • Monica (leasing agent) praised for helpfulness
  • Jose (maintenance) noted for quick response
  • Danielle (front office) described as making residents feel like family
  • Lamia (office staff) mentioned by multiple residents
  • Gated entry with security
  • Pool and gym amenities
  • Private patios on two-bedroom units

Maintenance, Management & More

Luxury Apartments
Residents praise modern finishes, private patios, quiet atmosphere, and gated security as meeting luxury expectations.

Compared to Nearby Communities

  • Rated 4.3 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 45
Review volume 83
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Scores by Category

5
61
4
4
3
1
2
2
1
12

Common Renter Questions

How quickly does maintenance respond?
Multiple residents report work orders are handled fast; one tenant noted issues fixed within hours.
Is this a gated community?
Yes, it is gated with a security gate and door access.
What amenities are available?
The property includes a pool, gym, and private patios or balconies on most units.

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Long-term residents praise emergency response and ground maintenance, but the complex struggles with a sharp divide: newer reviews and shorter-term tenants report mold not properly fixed, roaches, inadequate security, and unresponsive or dismissive staff. Break-ins and homeless camps are documented problems. Management communication-especially regarding lease terms and prospective tenant follow-up-is inconsistent at best.

Luxury Apartments

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Last updated 2026-08-23