Luxury Apartments in San Antonio, TX

Page 2 of 3: businesses ranked 101-200 of 294. Start from the top.

La Calera Apartments

#101

75

La Calera Apartments

4.3(134)✓ Google-verifiedPublishes prices

Adrian and the maintenance team earn consistent praise for speed and courtesy, handling repair calls promptly and treating residents with respect. Reviewers highlight the property's cleanliness, location near North Star Mall, and smooth leasing process, though a minority report chronic air conditioning problems in Building 2 and frustration with pool upkeep and enforcement of house rules around amenities.

Luxury Apartments

Durrington Ridge

#102

73

Durrington Ridge

4.3(223)✓ Google-verified

Under new manager Sal, Durrington Ridge has shifted toward more engaged community life. Residents consistently praise the leasing staff (Rosa, Siboney, Julia), responsive maintenance, and new perks like a coffee bar, food trucks, and pool events. However, security lapses-cars broken into and stolen, delayed gate repairs-undermine the luxury promise. Parking shortages and slow responses to safety concerns leave some residents uneasy, especially those who experienced crime and received minimal follow-up from management. The property appeals to those prioritizing amenities and staff warmth, but renters concerned about vehicle safety and reliable problem-solving should weigh the recent uptick in break-ins and the inconsistent handling of complaints. Recent improvements in communication and maintenance responsiveness are visible, yet older grievances remain unresolved.

Luxury Apartments

Altamonte Apartments

#103

66

Altamonte Apartments

3.9(306)✓ Google-verifiedPublishes prices

Staff and maintenance often excel: Francisco responds to after-hours calls in under 30 minutes, Leo and Kelianne handle leasing and requests promptly, and repairs are praised when completed. However, move-out billing surprises, multi-day waits for air conditioning fixes, and work order repeats have left some residents frustrated with inconsistency and fee practices.

Luxury Apartments

Avita Alamo Heights Apartments

#104

61

Avita Alamo Heights Apartments

3.6(278)✓ Google-verifiedPublishes prices

Staff like Sandy, Isaiah, and Michelle earn consistent praise for attentive service during tours and move-in. Maintenance crews respond quickly to work orders. But severe security failures undercut everything: gates broken for 6-9 months straight, cars broken into routinely, wheels stolen, and office staff dodge follow-ups. Elevators down for months, hallways littered with trash and spills, dog parks filthy, dryers broken, and leasing office avoids accountability. Newer residents see a modern complex; longer-term tenants report steady deterioration under absentee corporate management. The building itself has clean, spacious units with granite counters and new amenities. Problem is execution: property management in Austin does not oversee daily maintenance, security gates stay open regardless of break-ins, and the office loses residents' contact information between shifts. One reviewer paid $2,600 application fee but never heard back about refund. Another spent seven years considering a move, walked in impressed, and left convinced ownership has abdicated responsibility.

Luxury Apartments

Enclave At Dominion

#105

72

Enclave At Dominion

4.3(274)✓ Google-verifiedPublishes prices

Enclave at Dominion stands out for its front-office team during move-in, particularly Shawna Crane, who handles leasing with patience and warmth. Maintenance requests get priority attention, often completed within an hour. Yet the experience fractures at move-out: residents report being charged for disputed damages despite photos showing normal wear, and having to chase the office repeatedly for clarity. Deeper complaints describe leadership dismissal of resident safety (multiple shooting incidents with no response), parking shortages, pet waste in common areas, and mold. Long-term residents suggest the move-in enthusiasm masks operational gaps that only surface later. Staff turnover and management shifts appear tied to declining upkeep and responsiveness. While the property advertises luxury finishes and resort amenities, recent reviews highlight that promises don't always carry through to daily living, especially once residents are locked into a lease.

Luxury Apartments

The Overlook at The Rim

#106

72

The Overlook at The Rim

4.5(131)✓ Google-verified

The property draws praise for thoughtful leasing staff, particularly Christian and Melanie, who handle tours and move-ins with genuine care and quick responses. Hill Country views, resort-style amenities, and well-maintained grounds appeal to early residents who found the community peaceful and clean. Recent move-ins (August 2026 onward) report a sharp decline. Multiple new residents faced tick and cockroach infestations immediately upon arriving, with management failing to address the core building issue or follow up on pest control visits. Move-in experiences deteriorated: units had dirty walls, leaks, missing keys, wasp nests, and non-functional appliances. Management's written responses ignored residents' concerns. Leasing office coordination also broke down during application processing, requiring applicants to re-explain their needs to different agents.

Luxury Apartments

Legacy Creekside Apartments

#107

63

Legacy Creekside Apartments

3.8(331)✓ Google-verifiedPublishes prices

Strong performances by individual leasing staff (Crystal, Janette, Janet) and the maintenance crew contrast sharply with systemic failures in management coordination. Residents praise the resort pool and building aesthetics, but multiple one-star reviews from the past four months detail recurring pest infestations, vehicle break-ins, towing errors, and surprise fees despite dirty common areas. Management struggles with internal communication, inconsistent policy enforcement, and follow-up on safety concerns. The business reports more reviews than 87% of San Antonio luxury apartments, yet half centre on habitability and security failures. Staff turnover and gate malfunctions appear ongoing. Those staying long-term report sporadic improvements under new management, though pest control remains inconsistent.

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The Abbey at Grande Oaks

#108

63

The Abbey at Grande Oaks

3.9(149)✓ Google-verified

The Abbey offers amenities and leasing staff (particularly Devon) draw solid early praise. However, long-term residents report persistent maintenance failures, especially toilets and floods, a chronically broken gate, trash service that skips pickups despite charging $107 monthly, and management that resists repairs and disputes refunds. Noise from nearby Eckert Road, loose security, and vehicles breaking in recur across multiple reviews. The 3.9 rating reflects this: 60% five-star first-time visitors contrast sharply with angry one-star reviews from residents experiencing infrastructure breakdowns and poor follow-up.

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The Gobi Apartments

#109

67

The Gobi Apartments

4.2(114)✓ Google-verifiedPublishes prices

Staff like Stephanie, Nancy, and Dalton earn consistent praise for patient, straightforward help during move-in, and many residents feel welcomed and settled quickly. However, a significant complaint describes misleading marketing images, serious pest and mold issues, and unresponsive management after signing, painting a starkly different picture of living there long-term.

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The Connally Apartments

#110

62

The Connally Apartments

3.8(362)✓ Google-verified

Leasing staff create an exceptionally warm first impression; Lydia and Jessica are frequently named as genuine and helpful. Apartments are spacious, units arrive clean, and when maintenance responds, it is swift. However, residents face severe operational gaps: AC and hot water failures lasting months, water bills running $130–$266 monthly, and persistent roach problems despite pest control visits. Management is unresponsive to formal complaints; one resident was denied AC repair due to a past balance while being threatened with eviction. Security is a major concern; mail theft, car towing despite valid permits, and break-ins by homeless individuals occur repeatedly. Move-out disputes result in collection agency referrals without itemized notices. The core conflict is a stark gap between frontline hospitality and backend delivery. Leasing creates genuine excitement; operations disappoint. Repairs that take years to complete, unexplained utility charges, and a combative collections process suggest systemic neglect of tenant welfare and a willingness to pursue debt recovery aggressively rather than resolve underlying problems. Families and long-term residents bear the heaviest burden.

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Oaks of Northgate Apartment Homes

#111

58

Oaks of Northgate Apartment Homes

3.4(153)✓ Google-verified

Staff and maintenance earn consistent praise for speed and friendliness, and a few residents rave about cleanliness and value. However, chronic issues undermine the experience: plumbing failures, mold, pest invasions (roaches, crickets, bedbugs), neglected grounds, and security gaps. Long-term residents report management has declined since renovations began; newer residents may have better luck.

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Mission Ranch Apartments

#112

71

Mission Ranch Apartments

3.9(185)✓ Google-verifiedPublishes prices

Residents consistently praise Mission Ranch for staff who remember their names and respond to maintenance calls within hours. Rachelle (Leasing Director), Wes (Property Manager), and the maintenance crew stand out for genuine care and problem-solving; Wes is noted walking the property picking up trash, and management has worked with struggling residents on payment plans and assistance applications. The property stays clean and quiet; residents renewing for multiple leases and long-term tenants (5+ years) cite a rare feeling of being "home" rather than in a temporary unit. Amenities like the dog park, pool, and picnic areas are well-used and maintained. The trade-off is no in-unit laundry (though rentable washer/dryer units are available), and first-floor apartments occasionally see minor pest issues quickly addressed by maintenance. One multi-year resident's only real complaint was a neighbor's personal harassment-a situation the office handled professionally but could not fully control.

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Pecos Flats

#113

73

Pecos Flats

4.0(278)✓ Google-verifiedPublishes prices

Pecos Flats draws consistent praise for its leasing staff, particularly Gaby and Sydney, who reviewers credit with making the rental process smooth and welcoming. The property's pool, fitness center, and outdoor amenities appeal to families and young professionals. However, thin walls and inadequate noise control from neighbors have frustrated some residents, and security has not always resolved disturbances effectively.

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Tradehouse at Bulverde

#114

73

Tradehouse at Bulverde

4.3(205)✓ Google-verified

Tradehouse attracts residents with bright, spacious units and a polished move-in experience; staff like Ainsley and Annasty earn consistent praise for warmth and problem-solving. A vocal subset reports frustration with maintenance execution, describing multiple visits that fail to fix the same issue and management that dismisses concerns once lease termination begins. The complex excels at first impressions and community perks (pool, fitness center, events). Wear-and-tear charges and unaddressed behavioral complaints raise durability concerns for longer stays. For luxury seekers who value design and hospitality, it delivers; those needing reliable ongoing maintenance support should investigate further.

Luxury Apartments

Wellington Estates

#115

72

Wellington Estates

4.3(235)✓ Google-verifiedPublishes prices

Long-term residents praise quick maintenance response and genuinely helpful staff who go out of their way; others report life-threatening biohazards left unresolved, months of no hot water, and roach problems met with dismissal or bills for cosmetic damage. The office team earns consistent mention by name, yet complaints about missing refunds five months after move-out and complete radio silence on urgent maintenance requests suggest the friendliness does not extend to accountability when things go seriously wrong. Wellington Estates offers competitive pricing and move-in specials that draw residents. Pet-friendly policies and walkable location near shops and healthcare draw families. Yet a recent cluster of one-star reviews around sewage contamination spreading to multiple units, and ongoing patterns of unresolved utility issues despite pleasant front-office interactions, signal a gap between day-to-day hospitality and crisis response.

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Las Villas De Leon Apartments

#116

72

Las Villas De Leon Apartments

4.4(174)✓ Google-verified

Las Villas de Leon draws consistent praise for responsive maintenance staff and kind office personnel, particularly Erica and Rudy. However, serious complaints about unresolved water damage, visible mold, structural defects (cracked subflooring, lifting foundation), and what residents perceive as unresponsive management create an uneven picture. Safety concerns and noise from poor construction standards weigh against the positive service interactions.

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Stratton Park Apartments

#117

65

Stratton Park Apartments

3.8(170)✓ Google-verified

Strong management under Ashley and Paula earns consistent praise for personal attention and quick repairs; long-term residents speak of a quiet, well-maintained community. However, newer residents report dirty move-in units, incomplete work orders, and recurring roach problems that undermine the promise-suggesting inconsistent execution across different leasing cycles or management transitions.

Luxury Apartments

Artessa at Quarry Village Apartments

#118

60

Artessa at Quarry Village Apartments

3.7(128)✓ Google-verified

Artessa draws residents for its Quarry location near shopping, dining, and the airport, plus staff like Moises and Andrea who respond quickly and courteously. However, persistent building failures-fire alarms blaring for months in building 2, security gates stuck broken for weeks or months, cars repeatedly broken into-undermine the luxury positioning. Management resists tenant accommodations even when repairs they did not cause damage apartments, and work orders vanish closed without resolution. Most damaging: building 2 residents report fire alarms cycling every few hours to every night for over two years, with management denying the fix and dispatchers surprised it persists. Security doors and gate hardware fail repeatedly. Grounds stay patchy. Pest control fees yield no visible improvement. The location and staff goodwill matter less when tenants cannot feel safe or trust basic infrastructure will work.

Luxury Apartments

Us 1604

#119

71

Us 1604

4.3(148)✓ Google-verified

Leasing staff earn consistent praise for warmth and knowledge, and many residents love the spacious apartments and resort amenities when things run smoothly. However, recurring maintenance failures-particularly months-long elevator outages-and sluggish management responses undermine the luxury positioning. Residents report trash accumulation, canceled advertised amenities (car wash, dog wash), thin walls, and poor security follow-up despite prior warnings. \n\nNia, Katie Gideon, Felix Untalan, Monica, and Estafani are named for excellent leasing support. Monica and Felix earned praise for community leadership and care. Conversely, move-out deposit refunds have been withheld without timely explanation, and some office staff (Dee, Apple) have been perceived as dismissive. The gap between advertised Class A living and actual day-to-day experience-coupled with rent near $1,400-leaves residents frustrated.

Luxury Apartments

Alamo Apartments

#120

57 low data

Alamo Apartments

4.0(37)✓ Google-verified

Recent residents praise quick-response management, particularly Ryann and Brianna, who handle repairs same-day and treat tenant concerns seriously. Older buildings with documented pest and air-conditioning failures remain a sticking point, though one reviewer noted no current bug problems and valued the cheap rent, pet-friendly stance, and walkable location near shops.

Luxury Apartments

Sunstone Apartments

#121

62

Sunstone Apartments

4.0(55)✓ Google-verified

Sunstone's leasing team, particularly Victoria and Ike, earn consistent praise for professionalism and patience during move-ins. The property itself is new with modern finishes, competitive pricing, and good amenities. However, maintenance execution lags significantly, with critical issues like week-long hot water outages and persistent appliance failures going unresolved for extended periods. Safety concerns dominate recent complaints: the security gate frequently fails, parking is severely congested, and non-smoking rules are unenforced, with residents reporting marijuana smoke entering apartments and trash accumulation attracting rodents. A standout maintenance technician named Sam has earned resident appreciation for solving complex problems that contractors initially failed to address. Yet his solo workload cannot offset widespread complaints about general property decline since initial move-ins, broken amenities like trash compactors, and management's seeming focus on rent collection over habitability. Early tenants described the property as pristine; recent arrivals report chaos and worsening community standards.

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Sapphire Apartments

#122

72

Sapphire Apartments

4.0(277)✓ Google-verifiedPublishes prices

Sapphire builds trust by treating people with dignity, especially those rejected elsewhere for credit issues or rental history problems. Staff-notably Sabrina, Gina, and Jennifer-routinely guide renters through approvals in hours rather than days and follow through on maintenance quickly. The community feels quiet and family-friendly to many residents. Yet pest control lapses and billing disputes over move-out charges undercut the experience for a vocal minority, and one long-term resident cited declining standards after management turnover.

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Brandon Oaks Apartment Homes

#123

64

Brandon Oaks Apartment Homes

3.8(211)✓ Google-verifiedPublishes prices

Strong maintenance and office staff earn repeated praise for same-day repairs and genuine care, but systemic issues undermine the experience. Roach infestations, thin walls that carry neighbor noise, aging infrastructure, and chaotic parking enforcement frustrate long-term residents; management responsiveness varies sharply depending on which staff member you encounter.

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Villas De Sendero

#124

57

Villas De Sendero

2.5(179)✓ Google-verified

The property shows sharp division: recent months under new management (Jan 2026) brought faster maintenance response and warmer office interactions, with residents describing relief after years of neglect. However, long-standing problems persist: roaches, mold, broken AC units, and billing disputes continue to plague many residents, and some staff remain confrontational despite the management changeover.

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SYNC at Nobu Station

#125

68

SYNC at Nobu Station

4.1(192)✓ Google-verified

Leasing staff, especially Tony Tapia, Paul, and Julissa Garcia, earn consistent praise for warmth and thoroughness during tours. Once residents move in, the experience splits sharply. Long-term happy residents enjoy strong community events, excellent amenities, and quick maintenance. Others face serious problems: ceiling leaks during rain, mold in vents, AC units that malfunction for years, and slow repair follow-through. Ground maintenance varies; some see a pristine property while others report scattered trash, cigarette butts, and pest infestations despite advertised weekly pest control. Management engagement appears selective. When escalated, Tony and Laura Agar reportedly resolve issues professionally. But initial responses to maintenance requests can be dismissive or slow, forcing residents to chase repairs for weeks. Parking remains a chronic pain point across multiple reviews: residents struggle to find spaces, work trucks occupy visitor spots, and speeding through the complex near children has gone unaddressed despite complaints. A 4.1-star rating and 70% five-star reviews mask these persistent structural and management gaps.

Luxury Apartments

Riverstone

#126

57

Riverstone

3.3(101)✓ Google-verified

Staff standouts like Sylvia, Irene, and maintenance technician Ram earn frequent praise for speed, warmth, and problem-solving on move-in and upkeep. Clean apartments and competitive prices attract residents, with some staying over a decade. Pest control and facilities maintenance lag sharply: cockroaches recur across complaints despite resident reports, pools and recreation areas deteriorate, and move-out billing practices spark collection disputes. Safety incidents and inconsistent management responses undercut trust.

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Oak Creek

#127

57

Oak Creek

3.3(118)✓ Google-verified

Oak Creek offers cheap rent in a quiet area but struggles with staff responsiveness and pest control. Recent reviews describe helpful past managers and quick maintenance responses alongside serious complaints about rude current office staff who ignore calls, maintenance workers entering apartments uninvited, and persistent roach problems that go untreated. The building amenities listed on their website (pool, playground, package receiving) feature rarely in reviews. Positive experiences cite affordable utilities and working AC repairs, while negative ones report German roaches going unchecked for months, work orders stalling for weeks, and the office giving attitude when problems are reported multiple times. A notable shift occurred as staff changed: earlier five-star reviews praised Serena and Alan, but recent one-star reviews identify Perla and Eric as unresponsive or rude.

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The Broadwater at Salado Creek

#128

60

The Broadwater at Salado Creek

3.6(131)✓ Google-verified

Half the reviews praise Latrice and the maintenance team for quick fixes and clean grounds, with residents feeling safe in a quiet spot near the airport and highways. The other half report repeated car break-ins despite police reports, overcrowded parking, and past management that didn't respond to requests-though new leadership seems to have improved responsiveness for most residents. Staff turnover and shifting priorities have left the community feeling less organized than it once was. Residents are split on whether the location and amenities justify the concerns about crime, parking constraints, and the need to ask multiple times for major repairs.

Luxury Apartments

The Mark

#129

61

The Mark

3.7(236)✓ Google-verified

Loyal residents praise staff warmth and fast maintenance, yet a sharp divide emerges between five-star and one-star camps. The divide turns on two fault lines: billing practices that send move-outs to debt collection without warning, and security failures where advertised gated parking has gates regularly left open, leading to repeated vehicle break-ins. Pest infestations, water intrusion, unfinished units, and construction disruption add to resident frustration. A management change (to PEM Residential) coincided with declining conditions, and despite friendly leasing staff like Casey and Elizabeth, the office ignores repair requests for months while amenities like the golf simulator remain broken. The property offers the trappings of a nice complex but operationally stumbles on follow-through.

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Green Oaks at Medical Apartments

#130

61

Green Oaks at Medical Apartments

3.7(189)✓ Google-verified

Leasing staff earn consistent praise for friendliness and getting tenants through the application process, with Kendra and Nicole named repeatedly for help and patience. However, maintenance failures dominate recent experience: water shutdowns without notice, roaches despite pest control fees, mold complaints taking weeks to address, and general leaks frustrating residents. Reviewers report the complex charges premium for small units while delivering below-standard upkeep. When work does get done, it is thorough (one tenant praised a full AC overhaul). Yet long waits between complaint and repair, combined with unclear billing for utilities and connection fees, breed distrust. Affordability claims ring hollow given the service gaps and additional charges reviewers describe.

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Tara

#131

60

Tara

3.5(190)✓ Google-verified

Tara draws strong praise for its staff warmth and community events, with many residents calling it a peaceful home. However, a significant minority report serious issues: cockroach infestations, roof leaks ignored for months, and centralized AC that the office allegedly turns off without resident input, leaving units unbearably hot.

Luxury Apartments

Vista Crossing

#132

60

Vista Crossing

3.7(110)✓ Google-verified

Long-term residents praise the peaceful setting, responsive maintenance team, and welcoming office staff, with several noting a decade or more of loyalty. Recent arrivals paint a different picture: pest problems persist despite treatments, maintenance requests are mishandled or ignored, parking lots deteriorate, and management converts leases to month-to-month without clear notice, then charges hefty fees for early key returns.

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The WerX Apartment

#133

59

The WerX Apartment

3.1(260)✓ Google-verified

Half the reviews are five-star praise for staff like Latoya, Alana, and Sebastian, who earn consistent mention for responsiveness and professionalism. The other half report nightmare scenarios: long-term residents cite untreated infestations, AC units down for months due to missing parts, and management revolving so fast that policies change week to week. Staff quality appears genuine and highly variable by role. Newer residents and tour-takers rave about leasing staff friendliness. Long-term residents report that maintenance responsiveness has improved under recent management but battles deep, persistent problems: unit age makes parts unavailable, pest control is reactive and often ineffective, and water/heating failures recur. The property markets itself as renovated and upgraded, yet core infrastructure remains a flashpoint.

Luxury Apartments

Oxford At Medical Center

#134

61

Oxford At Medical Center

3.7(147)✓ Google-verified

Oxford at Medical Center draws professional residents to its Northwest location near medical facilities and highway access, with some residents enjoying luxury finishes and quick maintenance for urgent issues. However, the experience fragments sharply: leasing staff professionalism ranges from warm and attentive to dismissive, repair timelines for non-urgent items stretch beyond two months, elevator breakdowns last weeks, and pet waste remains a persistent complaint despite the gated setup. Residents report conflicting experiences and unexpected fees, suggesting consistency issues across management and departments.

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Boardwalk Med Center Apartments

#135

64

Boardwalk Med Center Apartments

4.0(276)✓ Google-verifiedPublishes prices

Many residents praise quick maintenance turnaround and helpful staff, particularly Amber in leasing. The property offers nice amenities and spacious layouts, with a comfortable feel for year-long residents. However, repeated complaints about roaches, mold, water damage safety hazards, and aggressive move-out fees tell a different story. Renters also report rising annual increases and enforcement of strict rules; security concerns include car break-ins and stolen packages, despite gated status.

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Colonnade

#136

64

Colonnade

3.9(202)✓ Google-verifiedPublishes prices

Staff warmth during leasing and initial maintenance response impressed some residents, but recent experiences paint a starkly different picture. Chronic AC failures, extended waits for repairs (some over a month), aggressive towing practices against guests, broken security gates, and pest activity dominate current feedback. Long-term residents report the complex has deteriorated under new management.

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Flats at River North

#137

71

Flats at River North

4.2(262)✓ Google-verified

The apartments occupy a coveted downtown spot with easy walk access to the Pearl District and local restaurants, and many residents praise the responsive maintenance team and friendly leasing staff like Taryn and Maria. However, recurring complaints centre on bike room theft that management handled poorly, inconsistent office professionalism at tour appointments, and a punitive parking enforcement approach that has frustrated both residents and departing tenants.

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Harper At The Park Apartments

#138

59

Harper At The Park Apartments

4.4(12)

Most reviewers praise Daniel, Tyler, and office manager Nicole for responsive, respectful service and highlight good-condition apartments with nearby shopping. Two low ratings cite unresolved hot water and AC failures, plus a vehicle towing situation that frustrated one resident unable to register a borrowed car.

Luxury Apartments

Lirio

#139

70

Lirio

4.2(349)✓ Google-verifiedPublishes prices

Staff earn consistent praise for warmth and helpfulness during leasing and maintenance calls, with Greg, Hilda, Jessica, and others named as standouts. The property is clean, well-maintained grounds appeal to many, and amenities draw positive comment. However, sharp move-out fees (over $1,000 reported) blindside departing residents, gate failures persist, pest control is mandatory but only arrives on request, and maintenance speed is inconsistent. One long-term resident's detailed account highlights broken security gates, package theft, and management dismissiveness after move-out. The complex has undergone renovations but these triggered pest problems and disruptive noise in occupied units.

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Preston Peak

#140

65

Preston Peak

3.8(861)✓ Google-verified

Residents rave about individual staff members like leasing agent Liuva and groundskeeper Raymond, whose consistent effort keeps the pool spotless and maintenance calls answered within an hour. Management, however, undercuts this goodwill: renters report being misled about parking rules, admin tickets disappearing into a virtual black hole, broken gym equipment staying broken, and some tenants fleeing after water damage was handled unprofessionally. The split is stark: 63 percent five-star reviews praise the people, while 28 percent one-and-two-star reviews blast leadership and accountability. The leasing team (Liuva, Gabriel, Hayden) earns consistent recognition for patience and transparency during tours and applications. Maintenance staff respond quickly and communicate well. But the management layer above them does not, with unresolved complaints piling up and pricing promises broken at lease signing. Families with children have cited health concerns tied to water damage and filed.

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The BLVD at Medical Center

#141

70

The BLVD at Medical Center

3.8(264)✓ Google-verified

Most residents praise the maintenance crew and office staff for quick fixes and genuine friendliness, and many highlight the clean, quiet grounds. However, ground-floor units suffer from loud neighbor noise, and security lapses-including trash bin and car tire theft-have left some tenants frustrated by management's refusal to help.

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The Lennox Apartments

#142

59

The Lennox Apartments

3.4(240)✓ Google-verifiedPublishes prices

Staff like Sandra, Celia, and Dorothy earn consistent praise for professionalism and speed, and recent ownership has improved the community feel. Yet severe complaints expose gaps: a domestic violence survivor found roaches, non-locking doors, and a fire-hazard dryer upon move-in, then waited a month without refunds or communication; billing errors, phantom pet charges, and ignored maintenance requests recur. Experience seems to hinge on which staff member handles you and how quickly issues escalate. Newer residents report smooth moves and pleasant apartments, while others describe an office that nickels residents for everything and selects which complaints matter. The complex offers pools, a gym, and gated access, but unit quality control and billing transparency remain unpredictable.

Luxury Apartments

Villas of Vista Del Norte

#143

58

Villas of Vista Del Norte

3.2(174)✓ Google-verified

Residents who stay report quick maintenance responses and attentive office staff, with pleasant grounds that include natural features. Yet deep complaints dominate: airport noise, pervasive pest problems management delayed addressing, thin walls, and leasing practices some renters describe as deceptive. Multiple one-star reviews cite unresponsive management, discriminatory treatment, and unfair move-out charges, raising serious concerns about how disputes are handled. The complex advertises luxury amenities (pool, spa, basketball and racquetball courts) and pet-friendly features. Staff members Cynthia and Caitlin earned specific praise for professional leasing support. Maintenance has shown responsiveness in some cases (one renter's issue resolved in under 10 minutes), but the same team faces complaints about ignoring repair requests, particularly around pest control and wasp removal.

Luxury Apartments

Turtle Creek Vista Apartments

#144

55

Turtle Creek Vista Apartments

3.4(92)✓ Google-verified

Strong front-office and maintenance staff earn consistent praise for responsiveness and genuine care, with residents particularly noting Trevor, Jasmine, and Dana's professionalism and quick work-order turnaround. However, predatory towing tied to insufficient parking, recurring water shutoffs, structural maintenance gaps (loose railings, ungrounded keypads), and unaddressed security vulnerabilities (fence holes, back-alley access) create serious friction, especially for families and longer-term residents. The split between five-star loyalty and one-star warnings reflects a property where staff care cannot overcome operational failures. Many residents report the complex has improved certain systems over time, yet parking remains perpetually tight and safety issues persist despite management acknowledgment. Community living here hinges on tolerance for frequent infrastructure problems and aggressive parking enforcement, offset by genuinely engaged staff who address concerns when escalated.

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Cascadia Luxury Apartment Homes

#145

59

Cascadia Luxury Apartment Homes

3.6(357)✓ Google-verifiedPublishes prices

Staff at the leasing office earn genuine praise for warmth and patience during move-in, and the property's grounds and amenities look appealing at first. However, residents consistently report that the gated security is broken, allowing regular car theft and break-ins; maintenance requests sit open for months or years without resolution; and management grows dismissive or unresponsive when complaints escalate. Parking is a chronic shortage, hallways stay dirty, and pest control is ineffective. The gap between "luxury" marketing and actual living conditions is stark. Money moves quickly when rent is due, but refunds stall past promised dates, emergency calls go unanswered late at night, and office staff have been reported raising their voices or deflecting blame. A few residents walked away after weeks or months; others have endured years of decline while documentation and follow-up fall through the cracks.

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Valencia at Medical

#146

59

Valencia at Medical

3.4(371)✓ Google-verified

When things work, residents enjoy clean apartments, quick fixes, and Patricia's personal attention at the leasing office. The quiet community and amenities draw positive notes. But a persistent subset report months-long waits on critical repairs (air conditioning, plumbing, appliances), roach infestations, mold, and little accountability when emergencies occur, raising serious questions about whether management matches the positive front-office experience.

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Hill Country Villas

#147

60

Hill Country Villas

3.5(259)✓ Google-verified

Half the reviews praise the spacious layout and helpful maintenance workers like Mike and Jesse, especially when contacted directly. The other half describe months-long repair delays, a single shared maintenance person, widespread pest and water damage, neglected grounds, and a current manager (Katrina) who residents say ignores requests and uses delay tactics. A property manager change around four months ago created a sharp divide: older reviews under Jenn were consistently positive, recent ones under new management are predominantly negative. The complex has decent bones but is understaffed and currently struggling with responsiveness. The maintenance crew, particularly Mike Garcia and Jesse, earn praise for professionalism and speed when engaged directly. However, residents report they lack basic tools and are overwhelmed by the workload. Management has refused lease copies, ignored pest control complaints, failed to address water infiltration and structural issues documented by the city, and posted eviction notices without attempting to work with tenants. The property sits near SeaWorld on the Far West Side; the location itself is considered a strength.

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The Starling Apartments

#148

55 low data

The Starling Apartments

3.6(63)Publishes prices

Residents who moved in early gave this property high marks for cleanliness, friendly staff like Ms. Rashonda Bell, and community events. Recent reviews paint a much darker picture: the property lacks a maintenance person, the office is often closed, and grounds go unmanaged. Families with repair emergencies report dangerous waits. The gap between older reviews and current complaints is stark and troubling.

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Dalian Monterrey Village Apartments

#149

63

Dalian Monterrey Village Apartments

3.7(415)✓ Google-verified

Reviewers consistently praise staff members like Sydney, Alyssa, Jeanette, and Michelle for their patience and care during leasing, and many report feeling safe with good parking and low theft. However, maintenance repairs drag on for weeks or go unfixed, calls to the office often go unanswered, and residents report being charged unexplained move-out fees. The property itself appeals to families and short-term renters seeking value, but the disconnect between welcoming leasing staff and an unresponsive maintenance team creates frustration. Amenities like the fitness center have broken equipment, and common areas show neglect.

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Bungalow 09

#150

58

Bungalow 09

3.4(209)✓ Google-verified

New management has revived grounds upkeep and staff warmth over recent months, winning back residents who had nearly left. Leasing team members like Maria and Jose excel at building trust during tours and approvals, while maintenance remains inconsistent: Leo delivers thorough work, but others cut corners, and pest control remains chronic. Water outages occur multiple times weekly on a regular cycle. Serious complaints cite roach infestations requiring resident-led treatment, deposit disputes resolved only through court, illegal lockouts on late rent, and ceiling damage left unrepaired until rent was withheld. Long-term residents report renewal decisions hinge on whether current leadership sustains improvements, especially accessibility for disabled family members.

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Mesa West Apartment Homes

#151

55

Mesa West Apartment Homes

3.1(73)✓ Google-verifiedPublishes prices

Mesa West delivers strong, varied results: rapid maintenance response and warm staff make moving in and everyday repairs simple for many, but structural problems surface in equal measure. Roach and mold complaints persist alongside neighbours' lack of care, and deposit disputes have escalated to legal action. Management consistency matters here; newer tenure brings praise, while longer residents report sharp decline.

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Biltmore park apartments

#152

58

Biltmore park apartments

3.5(141)✓ Google-verifiedPublishes prices

Half the reviews praise Biltmore's maintenance crew and leasing staff warmth, with residents noting swift responses and clean units. The other half report frustrations with management conduct, maintenance slip-ups on AC filters, aggressive move-out inspections, parking shortages, and billing disputes that leave some feeling unsupported. The complex offers spacious units, a dog park, fitness center, and pool. Staff like Genesis and Tadaris earn consistent mention for helpfulness. One longterm resident faced a $200 cleanup bill for pre-existing carpet damage; another waited two months for a stolen deposit refund. Air conditioning inconsistency and late-fee timing practices surface in multiple complaints.

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The Abbey at Dominion Crossing

#153

69

The Abbey at Dominion Crossing

4.1(235)✓ Google-verified

Residents consistently praise the spacious layouts, responsive maintenance team, and professional leasing staff-with property manager Olga singled out repeatedly. Amenities including the gym, pool, and covered parking appeal to long-term residents who feel welcomed. However, a significant cluster of reviews from recent months describes pervasive car break-ins and vehicle theft, with residents frustrated that management acknowledges the problem but takes no visible action, instead blaming tenants for leaving valuables visible or doors unlocked. The divide is stark: five-star reviewers who've lived here years report feeling safe; one-star reviewers describe the crime as weekly and "completely out of control," with motorcycles stolen, windows smashed even in the one-way garage, and packages regularly disappearing. Management's written responses to security complaints apparently rely on generic corporate language rather than concrete solutions, leaving residents feeling unheard and questioning whether the gated design actually deters crime.

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The Retreat at Medical Center

#154

63

The Retreat at Medical Center

3.7(293)✓ Google-verifiedPublishes prices

Staff like Jose and Margaret earn consistent praise for responsiveness and making the leasing process smooth. Long-term residents report feeling at home. However, a sharp split emerges: many reviewers report cockroach infestations that persist despite pest control visits, water leaks, and slow maintenance fixes. Others credit quick repairs and professionalism. Some maintenance work is marked complete without solving the problem. Units are spacious and affordable for their location near the Medical Center, but reviewers flag outdated interiors, paint-over-dirty surfaces, paper-thin walls, and unsupervised children creating disruption. Tenants consistently mention the low price as a tradeoff for these conditions. For those who connect with office staff and avoid pest-affected units, the experience is positive. Those facing sanitation or maintenance failures report feeling abandoned.

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Silver Oaks Apartments

#155

54

Silver Oaks Apartments

2.3(278)✓ Google-verified

Silver Oaks delivers affordability and space but struggles with pervasive neglect. Roaches, water damage, and mold plague units despite repeated maintenance requests. Gates remain stuck open, staff are hard to reach, and aging infrastructure deteriorates faster than repairs arrive. A handful of residents praise the rent and individual staff members, but the majority experience a complex where management prioritizes cost-cutting over livability. Pest control visits spray only cursory bursts, leaks are covered with paint rather than fixed, and amenities like pools sit closed for months. Late fees and lease violations go unenforced, while hot water outages and broken utilities catch residents off guard. For those who need ultra-low rent, this may be a last resort; for anyone with other options, the headaches outweigh the savings.

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La Mirage

#156

59

La Mirage

3.3(161)✓ Google-verified

Melanie and the leasing team earn consistent praise for warm, knowledgeable service and smooth move-ins, with many reviewers noting the grounds are clean and quiet. However, recurring water outages frustrate residents, especially families with young children, and a handful report conflicting information about pet policies during initial calls. The community maintains well-kept common areas including a gym and mature trees. Maintenance responds quickly to repair requests. Units vary in age and need updating. The location suits those seeking peace near the Medical Center, though reliable utilities and clarity on pet rules matter before committing.

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The Boulevard at Sonterra

#157

69

The Boulevard at Sonterra

4.1(342)✓ Google-verifiedPublishes prices

Stone Oak luxury complex with stark splits in resident satisfaction. Prospective tenants consistently praise staff members Amber, Rachel, Raquel, and Emily for warmth and patience during tours and early leasing, though a few hit delays and undisclosed fees. Those who moved in face a different picture: gates stuck open for weeks, pool chronically closed or dirty, and maintenance diagnoses that drag on despite initial quick response. One resident waited months for AC replacement while running bills over $365 and got no rent credit. The resort-style amenities draw people in, but infrastructure problems and slow follow-through on repairs test loyalty. Staff personality cannot overcome property issues when they persist unresolved.

Luxury Apartments

Solara Apartments

#158

61

Solara Apartments

3.6(226)✓ Google-verifiedPublishes prices

Jeffrey and other leasing agents earn consistent five-star praise for patience, friendliness, and deep knowledge of floor plans and community amenities. The tour and application experience feels smooth and genuinely caring. Yet recent residents report serious problems: roach infestations, occasional water and power outages, unfair vehicle towing even with proper registration, and office staff who seem indifferent to concerns. The gap between the leasing pitch and day-to-day living conditions is stark. Management appears disconnected from resident needs, and maintenance or pest control seems inadequate. Utilities going out and trash piling up are red flags for a newer or luxury-branded community. The towing system has angered people enough to mention it alongside pest problems and water loss, suggesting it feels arbitrary or punitive rather than fair enforcement.

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Birwood Heights

#159

67

Birwood Heights

4.0(172)✓ Google-verified

Most days at Birwood feel good: the grounds are clean, the pool and clubhouse draw praise, and leasing agents like Savannah, Mari, and AJ genuinely help renters through the process. Maintenance responds fast, and the overall vibe is welcoming. But two serious gaps undermine that. First, the office goes silent when residents need it: voicemails don't get returned, and concerns land in a void until someone escalates to the regional manager. Second, basic security and upkeep slip through: the front gate was left open for weeks after a resident's car got vandalized, and the gym carpet in the weight area is visibly dirty. Management has been defensive about these failures rather than taking ownership. A gift shop experience with a catch. Staff warmth and apartment quality are genuine strengths, and the leasing team earns consistent five-star reviews. Maintenance is dependable. But the experience unravels when problems arise: communication from the office can feel dismissive, security incidents go unacknowledged, and small maintenance gaps (pool notifications, gym cleaning) linger. Residents report having to contact regional management to be heard. If you're someone who rarely needs to reach the office, Birwood works well; if you're the type who expects responsive support when issues surface, expect frustration.

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The Abbey at Medical Center

#160

62

The Abbey at Medical Center

3.7(331)✓ Google-verified

Staff like Esmeralda, Alexandra, and Oscar earn repeated praise for going the extra mile on leasing, tours, and repairs. Yet that service is inconsistent: several tenants report months-long waits for fixes, repeated failed AC repairs that required emergency room visits in summer heat, and office communication that drops off entirely through email or the resident app. Grounds appear well-kept overall, but water drainage problems flood first-floor units, pest control fails to stop fruit flies and raccoons, and one renter's tires were stolen with no camera footage available. The 3.7-star rating reflects a stark split: tenants either land a helpful staff member early on and stay three years, or they hit maintenance backlogs and management indifference that push them to hire lawyers or break leases early.

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The Finley

#161

68

The Finley

3.8(283)✓ Google-verified

The leasing team at The Finley (especially Naylene, Jessika, and Iris) consistently earns five-star ratings for product knowledge, attentiveness, and genuine warmth during tours and ongoing management. Residents report quick maintenance response and care for community events. Property upkeep is uneven: residents note old air conditioning, road damage, and security gaps that undermine the value proposition. No after-hours emergency contact remains a friction point for urgent issues. Overall, strong front-office experience tempered by aging infrastructure and limited after-hours availability.

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Can Plant Residences at Pearl

#162

67

Can Plant Residences at Pearl

4.1(166)✓ Google-verified

A mix of strong early impressions and serious durability problems emerges across living tenure. New residents and leasing staff draw consistent praise for responsiveness and grounds upkeep, but long-term tenants report aggressive rent hikes, widespread noise that tour staff downplay, and infrastructure failures management does not prioritize fixing. Security concerns (theft, broken cameras, staff refusal to share video) and dishonesty about renovation depth (paint and fixtures only, original plumbing) prompt costly lease exits.

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The Jax

#163

62

The Jax

3.7(582)✓ Google-verified

The maintenance crew consistently earns high marks for speed and friendliness, with same-day repairs common. However, persistent roaches, long application delays, and aggressive move-out billing practices are major deterrents. Leasing tours run smooth, but office responsiveness drops sharply after move-in. Recent management changes have stabilized the property somewhat, though fundamental problems with pest control, building safety, and fee transparency remain unresolved.

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Torino Villas Apartments

#164

59

Torino Villas Apartments

2.1(252)✓ Google-verifiedPublishes prices

Five-star reviewers credit Jennifer Santillán and the leasing team with patient, professional service and praise the complex's amenities and low rent. However, one-star reviews document pervasive roaches, filthy units with chipped cabinets, sewer smells, and office staff described as rude and uncaring about tenant complaints. A major shift occurred two months ago when new management arrived; recent five-star reviews cite improved service and repairs. Older one-star reviews describe a pest crisis and deteriorated conditions that prompted complaints even maintenance staff acknowledged. The gap between recent five-star and older one-star experiences suggests either real improvement or inconsistent experiences by building or unit.

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Calypso Apartments

#165

61

Calypso Apartments

3.7(152)✓ Google-verified

Calypso residents split sharply on their experience. Those praising the complex highlight Abigail's personal attention, quick maintenance through technician Dillon, and a safe, clean community where staff unlock facilities for tenants even on holidays. A vocal minority report the opposite: unreachable office staff (reaching only an automated system called Mia), roach infestations, mysterious charges for pest control and trash fees, and a revolving door of management over the past decade.

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Wurzbach Manor

#166

54

Wurzbach Manor

2.8(41)✓ Google-verified

Recent reviews show a stark divide: residents praise Erika's management for professionalism, responsiveness, and community care, with grounds now kept clean and maintenance handled quickly. Older reviews document serious failures-prolonged water and hot water outages, ignored repairs, and management indifference-though these appear to predate the current leadership.

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Agave Apartments

#167

68

Agave Apartments

4.0(294)✓ Google-verified

Since new management took over a few months ago, Agave has turned around considerably. Residents consistently praise the modern finishes, excellent River Walk location, and the new team-particularly manager Justin and maintenance workers Ismael and Bourbon Berry-for solving problems quickly and treating residents with genuine care. However, a vocal minority raises serious concerns about parking garage security: vehicle break-ins happen regularly, security cameras are sparse, the policy allowing public parking has made the lot vulnerable to theft, and management's handling of incidents feels dismissive. Add in inconsistent office staff attitudes, door-access app confusion, and a referral payment dispute that lingered unresolved, and the property presents a tale of two experiences: excellent management paired with security and operational gaps.

Luxury Apartments

The Ravinia Apartments

#168

68

The Ravinia Apartments

4.0(258)✓ Google-verifiedPublishes prices

Staff like Katie, Nikki, and Kevin earn frequent praise for going beyond expectations; newer residents report smooth arrivals and attentive problem-solving. Yet multiple reviewers describe selective enforcement, management conflicts, and past failures to address noise complaints or follow through on promised perks, creating sharp division between consistently positive and deeply frustrated tenants. The property itself is clean and spacious with modern appliances. One-time pest issues were handled well by their contractor. However, a pattern emerges where tenant concerns depend heavily on which manager handles them: some residents feel fully supported; others report unmet communication and what they describe as retaliation when raising issues.

Luxury Apartments

Hunter's Glen Apartments

#169

53

Hunter's Glen Apartments

2.0(210)✓ Google-verified

Office staff including Sara and Angel are consistently described as kind and helpful, and the pool stays clean. However, the management's maintenance response is severely delayed or absent: residents report AC outages lasting weeks without repair, ongoing pest infestations, and broken promises on carpet replacement tied to lease renewal. Tenants say the company refuses to provide corporate contact details and shows little accountability for health or safety issues, with some describing neglect of non-English-speaking residents. Parking is chaotic with no permit enforcement, mailboxes are broken into regularly, and promised amenities like a gym and dog park do not exist. A minority of long-term residents praise the property's affordability and occasional quick fixes, but the dominant pattern across 146 of 210 reviews is frustration with unresponsive management, deteriorating conditions, and a mismatch between management's promises and actions.

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Cypress Cove

#170

53

Cypress Cove

3.2(39)✓ Google-verified

Long-term residents praise the friendly office staff and newer maintenance team's responsiveness, but safety concerns dominate complaints: vehicle break-ins, package theft, and homeless activity on the property recur across years. Unit quality varies widely, from residents enjoying quiet living to others reporting roaches, water damage, and mold. Management consistency remains a worry.

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Augusta Flats Apartments

#171

63

Augusta Flats Apartments

3.9(119)✓ Google-verifiedPublishes prices

Strong personal service from named staff (Ralph, Jessica, Tiffani) earns consistent five-star praise, especially at move-in. Yet a troubling pattern of deferred maintenance undermines the "luxury" positioning: roaches appear frequently, the main elevator sat broken for months, the pool closed repeatedly during peak season, and hot water has gone out for days. Reviewers who stayed longer or paid closer attention flag these systemic issues alongside security concerns (theft, unauthorized entry, broken gates). The property appears well-kept for brief tours but deteriorates under daily living scrutiny. Maintenance responsiveness splits sharply: some report quick work orders, others describe repeated failed repairs marked "completed" without action. Management prioritizes marketing over resident safety, residents say, citing delayed crime alerts and towing enforcement that never materializes. Downtown walkability and amenities (gym, golf simulator, on-site market, pet-friendly policy) appeal to new residents, but longtime tenants report the facility has "declined significantly" and question whether premium rent aligns with actual conditions.

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New Forest Haven - 55+ Independent Living

#172

61

New Forest Haven - 55+ Independent Living

4.0(49)✓ Google-verifiedPublishes prices

Staff warmth and community atmosphere earn consistent praise, but serious complaints about pest control, food quality, and billing practices persist across multiple years. Recent reviews suggest management changes have not fully resolved long-standing maintenance and operational concerns.

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Rock Canyon

#173

67

Rock Canyon

3.6(138)✓ Google-verified

Xavier Trevino, the assistant manager, dominates reviews with praise for his professionalism, patience, and responsiveness through the leasing process-especially for first-time renters. Staff member Justine also earned recognition for smooth, flexible move-ins. Applications are screened and processed in a single day. The property offers resort-style amenities including a pool, fitness center, and clubhouse. Located near Fort Sam Houston and Randolph Air Force Base, it serves both military-connected and civilian renters. One negative review citing rudeness stands apart from the consistent positive pattern.

Luxury Apartments

Nest

#174

59 low data

Nest

3.3(214)✓ Google-verified

Nest's experience splits sharply. Some residents praise staff like Jesse, Marisol, and Barbara for swift help and genuine care; others report roaches, broken A/C left unfixed for weeks, moldy bathrooms, and green pools. Recent reviews suggest newer management has improved tone and responsiveness, but older complaints about deferred maintenance, unclear policies, and cost overruns remain. Staff warmth cannot offset systemic maintenance gaps for those who needed help most.

Luxury Apartments

The Riley

#175

56

The Riley

3.1(111)✓ Google-verified

The Riley attracts strong loyalty from residents who praise individual staff-Norma Reyes, Ashlie, Latoya, and Melanie-for personal attention and going above their job duties. New management has attempted repairs after previous abandonment, but structural problems persist. Serious complaints centre on hazardous conditions: fungus, exposed wiring, holes in ceilings and grounds, and unaddressed repair requests. Tenants report the office as often closed and unresponsive, with water bills disputed and rent hikes unexplained. The building stock itself (decades old) compounds maintenance struggles.

Luxury Apartments

The Iris

#176

53

The Iris

2.8(635)✓ Google-verified

The Iris attracts renters chasing affordability but most wish they had looked harder at the 1-star reviews. Maintenance requests vanish into the bureaucracy or sit marked complete without any actual work, leaving tenants with broken AC through Texas summers, roaches, mold from ceiling leaks, and no recourse. The office doesn't answer phones, ignores voicemails, and residents describe it as easier to reach the moon than to reach management. Safety is a persistent worry: gunshots, police visits, theft, vandalism, and a property that has visibly declined over the past year. Common areas stay filthy, the pool broke long ago, the fitness center never opens, and grass goes unmowed for months. A renter who lived here three years says it was fine at first but has cratered lately. The compounding effect of unresponsive staff, failed repairs, and deteriorating grounds has pushed most recent tenants to call this a regretted choice, despite the low entry price.

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Kenzie Park Apartments

#177

66

Kenzie Park Apartments

3.9(167)✓ Google-verified

Most residents experience a well-maintained, quiet complex with standout leasing and maintenance staff, particularly Jennifer and Gene, who deliver swift service. However, chronic stray cat infestations and flea issues, combined with unreliable trash pickup and last-minute fee surprises at lease end, undermine the appeal for pet owners and cost-conscious renters.

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The Wren Apartments

#178

59

The Wren Apartments

3.3(220)✓ Google-verifiedPublishes prices

The Wren draws strong praise for leasing staff like Noe and Kristi and maintenance technicians Dominic and Jimmy, who respond quickly when called. Prices are reasonable for San Antonio and the location is convenient near shopping and schools. However, persistent complaints shadow this: residents report unresolved maintenance backlog, break-ins and package theft, frequent power outages, rapid management turnover, and a serious safety issue (fire causing uninhabitable unit) that management minimized and followed with retaliatory lease fees.

Luxury Apartments

Chestnut Park

#179

59

Chestnut Park

3.7(87)✓ Google-verified

Staff like Annalisa and Henry earn consistent praise for helpfulness and quick repairs, and the one-bedroom units offer genuine space for the price. However, the building suffers from aging infrastructure: water outages occur weekly or more, gates and laundry machines stay broken for months, and residents report pests. Monthly charges climb unpredictably, and the towing company removes cars without clear warning.

Luxury Apartments

Contessa Bungalows

#180

55 low data

Contessa Bungalows

4.2(12)✓ Google-verified

Under former manager Ramona, residents loved the quiet, well-designed grounds and responsive service. Recent reviews show sharp decline: maintenance requests languish for months, laundry equipment is broken and filthy, and weekend emergencies go unanswered. New manager Kimberly receives praise for responsiveness, but core service gaps persist.

Luxury Apartments

Wolfe Run Apartments

#181

65

Wolfe Run Apartments

4.0(119)✓ Google-verified

Wolfe Run draws strong praise for its leasing team and grounds upkeep. Residents highlight responsive maintenance and a peaceful community atmosphere. The real friction comes from pest infestations that persist despite spraying, temperature control failures in showers and AC units, and instances where staff entered units without clear notice or boundary respect. Management appears responsive during the sign-up process but falters on follow-through for ongoing repairs. Water and climate control problems stretch for months with minimal resolution, and accountability is a flashpoint when residents raise concerns. The complex suits people willing to overlook infrastructure hiccups in exchange for attentive leasing staff and a genuinely maintained exterior.

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Woods of Elm Creek

#182

65

Woods of Elm Creek

4.1(87)✓ Google-verified

Management staff Danielle, Shelby, and Michelle earn consistent praise for attentive, compassionate service, and the maintenance team (Andrew, Al, Alfred) resolve issues quickly. Residents value the spacious layouts and quiet wooded location. However, vehicle break-ins recur in the parking lot, and management's response to safety concerns has been dismissive. One recent resident reported a bedroom window break-in attempt and felt abandoned; another struggled with an unfinished unit and poor leasing process.

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Eckhert Crossing Apartments

#183

55

Eckhert Crossing Apartments

3.6(34)✓ Google-verified

Leasing staff earn consistent praise for warmth and professionalism during touring and initial sign-up, but the experience diverges sharply after residents move in. While some report quick maintenance response, others face months of unresolved problems: broken security gates inviting theft and wildlife, mold spreading through poorly ventilated units, packages and storage units repeatedly broken into, and management ignoring calls and emails about deposits, refunds, and maintenance requests. The property appears well-built and well-kept visually, with modern finishes and good parking. However, the gap between leasing promises and post-move operational care is severe. Residents describe a shift from friendly service to indifference once the lease is signed, leaving many feeling they paid for luxury that was not sustained.

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Mission at Medical Apartments

#184

59

Mission at Medical Apartments

3.3(231)✓ Google-verifiedPublishes prices

New management and maintenance staff have won over many residents with fast, friendly service and visible improvements to grounds and repairs. However, recent reviews flag ongoing pest issues, green pools, broken laundry, and no hot water, suggesting fixes remain incomplete or inconsistent across units.

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Oxford at Estonia

#185

60

Oxford at Estonia

3.6(126)✓ Google-verifiedPublishes prices

Reviewers consistently praise the front-office team and maintenance responsiveness, often naming staff like Sorina and Holly. The property offers spacious units with wood flooring and amenities; location near highways and services appeals to residents. However, complaints center on structural deterioration, pest problems, and aggressive move-out fees that leave tenants with unexpected charges despite deposits paid.

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The Mila Apartments

#186

57

The Mila Apartments

3.5(90)✓ Google-verified

Staff here genuinely care and respond quickly to most requests. Residents praise the quiet setting, clean grounds, and the named team members (Josie, Karina, Taylor, Kendra, Shellbe, Corrina) who make lease signings and tours welcoming. Air conditioning remains the critical weak point: tenants report five-year cycles of failure, temporary patch fixes, and interior temps of 89 degrees in summer heat. A few residents also cite bedbug issues, raccoon infestations ignored for months, and billing charged for weeks after departure.

Luxury Apartments

Toscana at Sonterra

#187

65

Toscana at Sonterra

3.9(378)✓ Google-verifiedPublishes prices

Staff like Diana and Mikey earn consistent praise for hospitality and responsiveness, and quiet, well-maintained periods attract loyal residents. However, maintenance backlogs, incomplete repairs, and management inconsistency create frustration; several tenants report month-long waits for fixes, dirty move-in units, and amenities like the hot tub going unused for months despite promises.

Luxury Apartments

Saddle Ridge Apartments

#188

60

Saddle Ridge Apartments

3.5(186)✓ Google-verified

Saddle Ridge delivers solid housing options in a well-kept northwest complex with a rare plus: residents report no hidden fees and fast maintenance on their best days. However, the experience fractures sharply over towing disputes, variable maintenance speeds, and staff interactions that range from warm to unwelcoming. April, the assistant manager, earns repeated praise for helpfulness, yet some visitors report she came across as dismissive or unprofessional. Security concerns and pest control gaps add weight to concerns for families. Residents emphasize the location near the Medical Center and I-10 as a major draw, and note that power outages are rare. Those who stay beyond the lease term cite management responsiveness and cleanliness. The towing problem appears recurring and unresolved; multiple residents report cars towed despite valid parking or permits, and management does not seem to address the pattern.

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Spice Creek

#189

65

Spice Creek

3.8(338)✓ Google-verifiedPublishes prices

Staff like Luis, Amber, and Larissa respond quickly to repair requests and move-ins, creating a welcoming environment. However, serious issues persist: roaches, surprise rent hikes buried in fees, and rejected applications despite strong credit. The neighborhood is quiet but past reviews mention noise concerns. Pricing starts at $710 for renovated 1-beds and $915 for 2-beds, with a pet-friendly policy and near a gas station and laundromat. The building quality varies block to block. Choose this place only if maintenance responsiveness matters more than assurance against pests and fee surprises.

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Sedona Canyon

#190

65

Sedona Canyon

3.9(454)✓ Google-verified

Strong leasing experience but significant day-to-day management gaps. Tatiana and her colleagues consistently help prospects navigate tours and paperwork smoothly, and newer maintenance staff (John Farmer, the maintenance team) resolve issues promptly when given clear requests. However, management disorganization defines resident life here. Residents report chronic roaches, rats, and fleas; AC units that struggle in heat; and parking fiascos where management sent vague notices before arbitrarily towing vehicles without proper verification. Office staff rarely answer phones or return calls, and communication through voicemail is inconsistently followed. Recent leadership changes under Maria appear to have improved conditions for some, yet systemic issues persist: broken fixtures stay broken until complete failure, pest problems receive only glue traps, and security cameras are non-functional. For those who enter smoothly through leasing, the newer interiors and amenities appeal; for residents staying longer than a season, management failures create daily frustration.

Luxury Apartments

NOAH Apartments

#191

54

NOAH Apartments

3.5(182)✓ Google-verified

Most residents report unbearable living conditions under new Trinity Residential management starting April 2024. Broken appliances and AC units sit unfixed for weeks or months while management ignores calls and voicemails. Pest control is nonexistent. Three leasing staff members (Franklin, Dominic, Gloria) consistently earn praise for kindness during sign-up, but once you move in, concerns about broken dishwashers, cockroaches, water shutoffs, and unsafe conditions go unanswered. Rent jumped 30-50% with no improvements since the ownership change.

Luxury Apartments

The Vance at Huebner Oaks Apartment Homes

#192

63

The Vance at Huebner Oaks Apartment Homes

4.0(719)✓ Google-verified

Most residents hit a wall: a widespread roach problem that neither their own effort nor the complex's pest control resolves, combined with management's aggressive billing at move-out and indifference to noise complaints. Despite good maintenance response times and a convenient location near jobs and shopping, the pest infestation, punitive fees (including $50 penalties for trash timing and forced carpet cleaning charges), and the gap between "luxury" marketing and actual condition create a pattern of disappointment. A handful report positive stays with responsive staff, but they are vastly outnumbered by tenants describing a property where staying clean is pointless, escalations to corporate fail, and deposits rarely return intact. Staff like Trinity earn specific praise for responsiveness, yet the broader experience centers on feeling trapped: the location keeps people returning to renew leases despite conditions they consider uninhabitable.

Affordable & Section 8 HousingLuxury Apartments

Broadstone Colonnade

#193

58

Broadstone Colonnade

3.5(192)✓ Google-verified

Recent management changes have earned strong praise from newer residents, particularly for leasing staff Susan and Amanda's attentiveness and the complex's cosmetic improvements. However, long-term residents report persistent maintenance failures (AC down months, defective appliances), mold in units, serious documentation errors that resulted in debt collection notices and incorrect lease terms, unenforced smoking rules affecting those with asthma, and mounting safety issues including package theft and regular police presence. The complex sits at a crossroads: enthusiastic five-star reviews from 2024 contrast sharply with detailed complaints about health hazards, operational chaos (overflowing trash, broken gates, parking anarchy), and a clear backlog of unfixed problems inherited from previous management. Documentation and follow-through remain the biggest vulnerabilities for anyone considering a lease.

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The Oaks Apts at Medical Center

#194

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The Oaks Apts at Medical Center

3.5(130)✓ Google-verified

Half the residents report feeling safe and finding maintenance responsive, with several praising the updated units and well-lit grounds. The other half describe roach problems spanning months, cold water that required boiling, broken refrigerators the office marked complete without fixing, and management that ghosts appointment requests or floods prospects with AI reminders then skips scheduled virtual tours.

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Majestic Ranch Apartments

#195

64

Majestic Ranch Apartments

4.0(165)✓ Google-verified

Michael, the maintenance specialist, earns consistent praise for arriving within hours of urgent AC and appliance calls and finishing jobs thoroughly. However, the office runs hot and cold: some applicants praise initial friendliness, while others report rudeness, dropped calls, and weeks of silence on applications. Current residents gripe about roach issues, strict parking rules with frequent tows, deposit clawbacks, and dark brown 80s-era interiors that clash with the building's hacienda exterior. Residents who bond with staff stay loyal; those who tangle with the office or encounter pest and design letdowns leave frustrated. The split between five-star (67%) and one-to-two-star reviews (22%) reflects whether your experience hinges on getting Michael for maintenance or navigating an inconsistent front desk.

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City Summit Apartments

#196

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City Summit Apartments

3.3(300)✓ Google-verifiedPublishes prices

Staff like Celena and Kira earn consistent five-star praise for responsiveness and genuine care during the leasing process. Yet a sizable portion of residents report nightmarish maintenance: AC units that freeze or fail for months, water shutoffs and persistent leaks, and work orders that vanish or go unfixed despite repeated complaints. The complex appears split between recent positive reviews and older accounts of neglect. Townhomes and apartments range from one to three bedrooms; their website lists prices from $760 to $1,445 depending on size and patio. Nearby shopping and downtown access appeal to some. The core friction is maintenance and management responsiveness: good will at move-in collides hard with a property that tenants describe as chronically broken.

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Valencia Lofts

#197

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Valencia Lofts

3.2(188)✓ Google-verified

Valencia Lofts offers affordable loft apartments on the Far West Side with modern finishes and resident praise for certain staff members and maintenance speed. However, reviews divide sharply: pest problems (roaches, mildew) recur across years, management quality swings based on individual staff, and security gaps leave cars vulnerable to break-ins, with only one garage option requiring extra rent.

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Broadway Oaks Apartment Homes

#198

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Broadway Oaks Apartment Homes

3.8(181)✓ Google-verifiedPublishes prices

Broadway Oaks has a sharp divide. Under previous managers Auggie and Quinn, residents experienced warm, responsive service and proactive maintenance that won strong loyalty. Since management changed in May 2026, reviews describe broken gates, unresponsive office staff, roach infestations, and deceptive fees adding up to $150-200 monthly. Multiple residents evacuated due to pest control failures despite urgent calls; others report dirty hallways, broken carpool lights, and trash that goes unpicked despite $25 monthly charges. The shift has been swift and hard. Reviewers who stayed through or after the transition say they felt like an inconvenience rather than valued. Those still positive cite the 1-3 bedroom floor plans, pool, and dog park, but praise hinges almost entirely on past or individual staff members. The property itself-located near 410 and Broadway-no longer commands the $1,500-1,600 rent residents expected, and many now regret moving in or refer friends elsewhere.

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Barcelona Lofts

#199

57

Barcelona Lofts

3.4(126)✓ Google-verifiedPublishes prices

Long-term residents praise the spacious lofts, quiet atmosphere, and especially staff members Bogart and Maria, who respond promptly to maintenance requests and treat tenants like family. However, new and troubled residents report serious problems: water damage ignored for months, roach infestations, slow corporate deposit refunds, aggressive towing practices, and a broken gate that leaves the complex unsecured-leading some to feel management only cares after you sign the lease. The core tension is consistency. Maintenance works quickly for some; others wait weeks on critical repairs. Some see no pests; others spot roaches daily. Staff friendliness is genuine, but complaint resolution and initial unit condition appear to depend heavily on timing, location within the complex, or tenant assertiveness. Military and veterans discounts and move-in specials make the rent attractive, yet early termination fees can be steep if conditions disappoint.

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Renata on Fredericksburg Apartments

#200

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Renata on Fredericksburg Apartments

3.8(480)✓ Google-verified

Staff standouts like Dee Bosier and leasing agents Ariel and Julissa earn consistent five-star praise for care and communication. But the community struggles: residents report AC failures left unaddressed for days, structural problems (roof leaks, failing doors, mold), unfixed maintenance requests lingering for months, and management that rarely responds to direct contact. Newer management has improved some areas, yet maintenance remains unreliable and units often fall short of tour expectations.

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Last updated 2026-08-23