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The Mila Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 90 Google reviews · How we rank ›

3.5(90) 57 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Mila Apartments
Service
Luxury Apartments
Reviews
90

What Residents Say

Staff here genuinely care and respond quickly to most requests. Residents praise the quiet setting, clean grounds, and the named team members (Josie, Karina, Taylor, Kendra, Shellbe, Corrina) who make lease signings and tours welcoming.

Air conditioning remains the critical weak point: tenants report five-year cycles of failure, temporary patch fixes, and interior temps of 89 degrees in summer heat. A few residents also cite bedbug issues, raccoon infestations ignored for months, and billing charged for weeks after departure.

Praised for
  • friendly, responsive staff (Josie, Laura, Karina, Taylor, Kendra, Shellbe, Corrina)
  • quiet community atmosphere
  • well-maintained grounds and clean units
  • affordable rent for the area
Watch-outs
  • chronic AC failure and repeated temporary fixes instead of replacement
  • maintenance unresponsive to non-climate issues (leaks, bathtub damage, raccoon infestation)
  • office staff sometimes dismissive or unhelpful
  • billing disputes after move-out (charges continuing months after tenant leaves)
responsive-managementfriendly-staffquiet-communityclean-facilitiesslow-maintenance-responsepest-problems
Best for: Renters seeking affordable, quiet living and responsive staff who tour and communicate often during sign-up.
Think twice if: AC failure cycles and slow response to pest issues are deal-breakers; inspect cooling systems and check bedbug/pest history before signing a lease.

What This Community Gets Right

  • welcoming, attentive named staff at lease-up and beyond
  • quiet, well-kept grounds
  • affordable luxury positioning
  • responsive maintenance for routine work orders

Before You Tour

  • Staff members named: Josie, Laura, Karina, Taylor, Kendra, Shellbe, Corrina
  • A 2-year-old bedbug complaint
  • AC failures reported as recurring every few years despite patch fixes
  • One tenant billed for utilities and rent three months after moving out
  • Raccoon infestation complaint unresolved for months
  • Senior tenants report units feature new black kitchen appliances, composite tub and shower walls

Maintenance, Management & More

Luxury Apartments
Renters value the quiet grounds and friendly office staff during tours and lease-up, but chronic AC failure and unresolved pest issues undermine the luxury positioning.

Compared to Nearby Communities

  • Rated 3.5 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 4
Review volume 85
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
52
4
2
3
4
2
2
1
30

Common Renter Questions

Are the grounds and common areas kept clean?
Yes. Residents report well-kept, tidy grounds and clean units. One senior tenant praised new black kitchen appliances and renovated bathroom features.
Is air conditioning reliable?
No. Multiple residents report AC failures every few years, temporary patch fixes instead of replacement, and interior temps reaching 89 degrees. This is the most common complaint.
Will staff help during the lease-up process?
Yes. Residents consistently name staff members (Josie, Karina, Taylor, Kendra, Shellbe, Corrina) who provide tours, answer questions, and help with move-in.

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Staff like Annalisa and Henry earn consistent praise for helpfulness and quick repairs, and the one-bedroom units offer genuine space for the price. However, the building suffers from aging infrastructure: water outages occur weekly or more, gates and laundry machines stay broken for months, and residents report pests. Monthly charges climb unpredictably, and the towing company removes cars without clear warning.

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Last updated 2026-08-23