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Broad Viewe Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 53 Google reviews · How we rank ›

3.6(53) 57 low data composite score See reviews on Google
Luxury Apartments
Broad Viewe Apartments
Location
Woodlawn Hills, San Antonio
Service
Luxury Apartments
Reviews
53
Ranking
#200 in Luxury Apartments

Google Business Profile is the source for the business data shown here, last checked 2026-09-25.

What Residents Say

Recent reviews reveal a complex with sharp divides. Some residents report fast maintenance response and warm staff like manager Josslynn and technician Richard. Others describe chronic AC failures, mold, pest infestations, management unresponsiveness, and nearby safety issues including theft attempts and violent incidents. The complex sits below category average (3.6 vs 3.78).

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive maintenance team
  • friendly, attentive staff
  • safe community feel
Watch-outs
  • poor management communication
  • pest and maintenance neglect
  • safety concerns and crime
  • rent increases
responsive-managementpoor-communicationpest-problemsquick-maintenanceslow-maintenance-responsefriendly-staffsafe-community
Think twice if: Renters concerned about consistent maintenance, pest control, or nearby neighborhood safety; recent reviews flag unresponsive office staff and crime proximity.

What This Community Gets Right

  • Fast maintenance response when engaged
  • Attentive management staff (Josslynn, Richard praised)
  • No noise complaints from secure residents

Before You Tour

  • Manager Josslynn Hernandez praised for professionalism and responsiveness
  • Technician Richard commended for speed and respect
  • Chronic AC failures and mold reported despite multiple repair attempts
  • Maintenance responds within 24 hours for non-emergency repairs when contacted
  • Wasp infestations noted as persistent issue

Maintenance, Management & More

Luxury Apartments
Quality varies sharply: strong staff responsiveness offset by unresolved AC, mold, pest problems and management communication gaps.

Compared to Nearby Communities

  • Rated 3.6 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 10
Review volume 75
Review recency 100
Review sentiment 47
Profile completeness 100
Verification 30

Scores by Category

5
30
4
3
3
4
2
2
1
14

Common Renter Questions

How fast is maintenance response?
Non-emergency repairs typically completed within 24 hours when management is contacted, though some residents report chronic issues (AC, mold) not fully resolved despite repeated attempts.
Are there pest problems?
Yes. Residents report wasp infestations and roach problems, with at least one reviewer noting insects as a barrier to outdoor living.

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Last updated 2026-09-25