San Antonio Apartment Reviews Directory
Menu
Check Availability Call

Vive Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 151 Google reviews · How we rank ›

3.3(151) 52 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Vive Apartments
Service
Luxury Apartments
Reviews
151

What Residents Say

Five-star reviews praise leasing staff like Angie, Iris, and Johanna for welcoming new residents and smooth move-ins, plus the complex's location and initial apartment condition. However, 42% of reviewers gave one or two stars, citing widespread failures: AC systems that stay broken for weeks or months despite multiple requests, water and hot water cut off repeatedly, roach infestations, and overflowing dumpsters attracting raccoons. One first-time resident broke their lease due to unbearable heat (95°F indoors) and pest problems.

The consistent pattern shows a gap between leasing and operations. Residents report only one maintenance worker for the entire property, mailboxes broken and looted for months, and management unresponsive via phone and email. Crime and unsupervised children complaints suggest deteriorating safety, with one review detailing teenage gun violence, ICE operations, and families leaving early. Newer residents who experienced smooth move-ins contrast sharply with long-term tenants exhausted by unresolved maintenance and conditions.

Praised for
  • responsive leasing staff
  • clean apartments on move-in
  • good location near downtown
Watch-outs
  • broken AC with long repair wait times
  • pest infestations and wildlife
  • poor maintenance response
  • water and hot water outages
  • broken mailboxes and mail theft
  • overflowing trash and litter
  • unsupervised children causing noise and damage
  • safety concerns and crime
  • difficult office communication
poor-communicationslow-maintenance-responsepest-problemsclean-facilitiesfriendly-staffunresponsive-officenoisy-neighborspackage-theft
Think twice if: You rely on responsive maintenance and reliable utilities; AC, hot water, and pest control issues are chronic and unresolved.

What This Community Gets Right

  • Staff welcoming and attentive during leasing
  • Location close to downtown San Antonio
  • Apartments clean and spacious on move-in

Before You Tour

  • Leasing staff named: Angie, Iris, Johanna (assistant manager)
  • AC often stays broken 5-10 days or longer despite multiple requests
  • Residents report only one maintenance worker for entire property
  • AC units temporarily replaced with unsealed window units
  • Mailboxes broken and looted for mail theft; USPS now asks residents to pick up mail at post office
  • Overflowing dumpsters attract raccoons and skunks
  • One resident reported raccoon breaking through ceiling
  • Hot water cut off repeatedly, one resident went 5 days without it

Maintenance, Management & More

Luxury Apartments
Move-in and leasing experience praised; long-term conditions deteriorate rapidly with maintenance, pest, and safety failures.

Compared to Nearby Communities

  • Rated 3.3 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 95
Review recency 100
Review sentiment 25
Profile completeness 100
Verification 30

Scores by Category

5
82
4
2
3
3
2
3
1
61

Common Renter Questions

How long does AC repair usually take?
Residents report waiting 5-10 days for AC service; some have waited weeks with no resolution.
Do you help with move-in?
Yes. Leasing staff (Angie, Iris, Johanna) are praised for answering questions and making the process smooth for new residents.
Is there mail security?
No. Mailboxes are frequently broken and looted. USPS now directs residents to pick up mail at the post office instead.
Request a quote

Similar apartment complexes nearby

Sapphire Apartments
72

Sapphire Apartments

4.0(279)✓ Google-verifiedPublishes prices

Sapphire's leasing team, especially Sabrina and manager Gina, consistently treat prospective tenants with dignity and work case-by-case with those facing credit or rental-history obstacles. Residents praise quick maintenance, clean interiors, family-safe grounds, and a quiet atmosphere. Recent complaints cite pest issues, poor management responsiveness after staffing changes, and disputes over end-of-lease charges. The strong five-star majority reflects satisfaction with the leasing and maintenance experience, though a vocal minority reports serious problems with building upkeep and billing fairness.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
View profile
Sundance Apartment Homes
58

Sundance Apartment Homes

3.3(154)✓ Google-verified

Sundance draws sharply split reviews. Longer-term residents praise maintenance crew responsiveness and recent upgrades, while newer or departing tenants report rude office staff, unresolved maintenance (AC, roof leaks, appliances) dragging on months, and pest issues. The property manager DeAiron and maintenance team earn loyalty, but upper management's spending limits and leasing office conduct create frustration. A disabled senior notes Chance and Ronnie provide immediate help; another resident saw 10-minute maintenance response times post-renovation. Conversely, tenants report months-long waits for AC repairs, toilet leaks, and broken ovens met with dismissal from office staff. Cultural disrespect during disputes has been reported.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
View profile
Windbury Apartments
69

Windbury Apartments

4.2(475)✓ Google-verified

Staff like Brooke, Josie, and Lydia earn consistent praise for helpful, speedy leasing and move-in support. Many residents renew yearly and describe a quiet, clean community. However, a significant tenant reported chronic plumbing failures causing kitchen flooding, a mold-contaminated AC unit the office concealed, a roach infestation, high neighborhood crime with package theft, and accusatory management tactics when addressing maintenance and fees. Two former residents cited poor communication on lease terms, surprise pet-related charges, and unhelpful responses to safety concerns. The positive reviews often mention the same staff members; the negative reviews describe systemic building and management issues that persisted over years. Windbury's strength lies in first impressions and staff courtesy during leasing. Its weakness is accountability when things go wrong-both infrastructure failures and clarity on costs and policies. Residents who stay multiple years tend to rate it well; those leaving cite unresolved disputes and lack of ownership from management.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-23