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Caroline at Rogers Ranch

Updated 2026-07-23 · 1,329 reviewed · 397 listed · Scored from 104 Google reviews · How we rank ›

4.2(104) 72 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Caroline at Rogers Ranch
Service
Pet-Friendly Apartments
Reviews
104

What Residents Say

Residents consistently praise the community for its modern, well-kept interiors and top-tier amenities including the resort-style pool and fitness center. Staff members like Nancy, Paige, Alejandra, Jimenez, and Arleen earn repeated recognition for professionalism and genuine attentiveness to residents' needs.

However, ongoing issues with fire alarms activating frequently (sometimes daily when cooking) and unresolved pool area noise complaints undercut the experience. Some residents report unexpected charges and application processing concerns that left them feeling misled about costs and income verification.

Praised for
  • friendly, attentive staff
  • modern design and finishes
  • responsive maintenance
  • resort-style amenities
  • safe, quiet community
Watch-outs
  • frequent fire alarm issues
  • noise from pool area music
  • unclear pricing on add-ons
  • misleading application practices
responsive-managementwell-maintained-groundsclean-facilitiesfriendly-staffsafe-communityquiet-communityamenity-qualityhidden-fees
Best for: Pet owners seeking modern amenities and attentive management in a quieter setting.
Think twice if: Frequent fire alarm malfunctions and persistent pool noise complaints; check current maintenance status and noise policies before leasing.

What This Community Gets Right

  • Resort-style pool and high-end fitness center
  • Professional, responsive staff
  • Modern, well-designed interiors
  • Pet-friendly with dedicated dog park

Before You Tour

  • Named staff praised for service: Nancy, Paige, Alejandra, Jimenez, Arleen
  • Fire alarms triggered by cooking; residents report multiple activations per month requiring an hour or more to reset
  • Pool area music plays daily in morning and afternoon, audible from upper floors
  • Maintenance responds quickly to service requests
  • Free Tesla charging initially; rates changed after move-in without advance notice

Maintenance, Management & More

Pet-Friendly Apartments
Dog park and pet-friendly community maintained well; residents appreciate staff attentiveness to pet owner needs.

Compared to Nearby Communities

  • Rated 4.2 against a 3.73 average across the 173 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

Most Mentioned in Reviews

noise levelmodern designmodern unitsquiet communitysafe communitydog parkcommunity ambiancequick maintenanceleasing officeinformative staff

How This Score Was Calculated

How We Score
Star rating 41
Review volume 88
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Scores by Category

5
79
4
4
3
1
2
1
1
19

Common Renter Questions

Are there elevators in all buildings?
Not mentioned in available reviews. One reviewer noted 'No elevator,' suggesting some units or areas may lack elevator access; verify with the leasing office.
How quickly does maintenance respond?
Multiple residents report quick maintenance response times. One reviewer stated maintenance 'responds really quick,' and another praised the maintenance team as 'professional and consistent.'
Is there a dog park?
Yes, the community is pet-friendly and includes a dog park. Residents note staff keep the area tidy despite the number of dogs on-site.

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Last updated 2026-07-23