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Gated & Secured Communities in Greater San Antonio

Gated & Secured Communities in San Antonio, TX

A guide to San Antonio's 122 gated and secured apartment communities: what "secured" actually means, what to check before signing, and how our rankings work.

San Antonio has 122 apartment communities that market themselves as gated or secured, ranging from complexes off Bandera Road with a keypad at the entrance to newer builds near The Rim or Stone Oak with staffed gates, controlled-access garages, and video monitoring throughout the property. "Gated" covers a wide range of actual security, so it pays to know what you're comparing before you sign a lease.

What "gated and secured" usually means

At the basic end, this is a vehicle gate on the main entrance that residents open with a code or fob, with pedestrian entrances that may or may not lock. At the higher end, it includes perimeter fencing, key-fob access on every building and amenity door, cameras covering parking areas and walkways, courtesy patrol or an on-site security guard at night, and package rooms that require a code to enter. Some properties near medical centers and business parks lean harder into this because of shift-work residents coming and going at odd hours.

What to check before you commit

  • Whether the gate is actually functional and closes fully, not propped open (a common complaint in reviews)
  • Whether access control extends to buildings and not just the parking lot
  • Lighting in parking areas and walkways at night
  • Recent crime or break-in reports for the specific property, not just the neighborhood
  • Whether package theft is common despite a package room or locker system

How we score these communities

Our rankings weigh how consistently residents describe the gate and security features as working, response time on maintenance tied to security (broken gates, lighting outages), and patterns in reviews around safety incidents. See the full breakdown on our methodology page, and check the ranked guide to San Antonio apartment complexes for how these properties stack up against the full market.

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All gated & secured communities in San Antonio, TX, ranked by score and relevance

We found 124 businesses offering gated & secured communities in San Antonio, TX; 123 met the criteria for the scored directory. The order weighs each business's overall score by how much of its reviewed work is gated & secured communities, so a lower-scored specialist can rank above a higher-scored generalist.

The Brackenridge
#1
90

The Brackenridge

4.8(568)✓ Google-verified

Living here feels safe and peaceful. Gates work reliably, security patrols regularly, and grounds stay quiet despite the large size. Residents wake to birds, not traffic. The pool rivals a resort, two gyms include a stair climber, and gas grills sit ready on a clean patio. Staff named Chris, Martha, Henry, Adrian, and Junior handle move-ins, maintenance emergencies, and billing issues with speed and care. A maintenance leak gets fixed within minutes; a stove replaced in 24 hours. Housekeeping keeps apartments pristine. One long-term resident noted that new management (after Cortland ownership) has dramatically improved responsiveness while the maintenance team and security stayed consistently strong throughout. The community location near DoSeum and Brackenridge Park appeals to families with young children. Leasing staff remove friction from the rental process. Pricing sits at the higher end, but residents consistently say "you get what you pay for." Even visitors comment the pool looks vacation-ready.

Gated & Secured Communities
Westover Oaks
#2
88

Westover Oaks

4.7(218)✓ Google-verifiedPublishes prices

Residents consistently praise the staff and speed of service, naming Lisa, Latoya, Vanessa, Nick and Adam as standouts who go above and beyond. Maintenance fixes issues same-day or within an hour for emergencies, and leasing office handles tours and move-ins with genuine warmth. The complex offers modern apartments with smart locks and thermostats, washer-dryer in-unit, a pool, dog park, fitness center, and gated security. Pet policy is generous (up to 3 pets, no weight limits), events and food trucks happen regularly, and the property feels clean and well-maintained throughout.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Cortland Walker Ranch
#3
83

Cortland Walker Ranch

4.7(566)✓ Google-verifiedPublishes prices

Cortland Walker Ranch draws strong favor for its clean grounds, resort-style pool and gym, and a leasing staff that goes above and beyond, particularly Jessica and Emari. The community feels quiet and well-kept, with maintenance responses measured in hours rather than days. Pet owners appreciate the bark park and flexible policies. However, a handful of residents report serious lapses: undisclosed construction projects starting immediately after move-in, a broken emergency lockout service, water damage that management refused to properly repair or remedy, and a faulty security gate that compromises the gated community promise. Problems appear isolated but severe when they occur. The business collects substantial upfront fees without always disclosing ongoing or imminent work. Disabled and sensitive residents have felt particularly let down by the contrast between the marketed peaceful community and the reality of major repairs they were never told about. The gate and security concerns undercut the core value proposition of a gated community.

Gated & Secured Communities
The Haven at Westover Hills
#4
84

The Haven at Westover Hills

4.4(528)✓ Google-verified

Staff members Marlo and Joe consistently earn praise for making move-ins painless and answering questions thoroughly. Residents report quick maintenance turnarounds, reliable package handling, and a calm, welcoming atmosphere that feels genuinely homey from day one.

Gated & Secured CommunitiesFurnished & Corporate Housing
Southline
#5
80

Southline

4.6(198)✓ Google-verifiedPublishes prices

Southline's Pearl District location and staff warmth drive strong loyalty among residents who moved from other cities. But slow administrative responses, recurring elevator trouble, and aging fitness amenities frustrate longer-term tenants who feel the rent no longer justifies deteriorating upkeep and competing new builds nearby.

Gated & Secured Communities

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Sienna Ridge Apartments
#6
83

Sienna Ridge Apartments

4.8(71)✓ Google-verified

Long-term residents report a consistently quiet, well-kept community where staff by name (Kat, Jamie, Ray) respond quickly to needs. The gated property feels safe, maintenance fixes happen same-day or faster, and neighbors actively create a sense of belonging that reviewers compare to home. Single-story units with garages, proximity to the Medical Center and Loop 1604, and on-site management available 24 hours anchor daily convenience. A few note the absence of pools or gym, but the focus on responsiveness and genuine care consistently outweighs that trade-off in reviews.

Luxury ApartmentsStudent HousingSenior Living Apartments
Boulder Creek Apartment Homes
#7
81

Boulder Creek Apartment Homes

4.6(267)✓ Google-verified

Long-term residents praise Boulder Creek for its attentive management, quick maintenance response, and peaceful community atmosphere. Staff greet people warmly, follow up on work orders promptly, and organize social events. The gated grounds stay clean and feel safe, and pets are accommodated well. A vocal minority notes that despite the "luxury" label, appliances are outdated and small issues recur-mold on windows, hard water, shared spaces not always kept up. Most residents view this as a livable, quiet place with good bones, though the luxury positioning oversells what is actually offered.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Alta Westover Hills
#8
78

Alta Westover Hills

4.8(68)✓ Google-verified

Most residents report genuine happiness at the complex. Staff-particularly Madison, Jessica, and property manager Jessica-turn everyday interactions into positive moments. Maintenance responds quickly, the pool and grounds stay pristine, and management makes walk-ins feel at home instead of like interruptions. One visitor faced dismissal at the office desk when she arrived unannounced, but this stands out starkly against dozens of accounts of welcome and attentiveness. Community events like holiday parties and bingo nights draw neighbors together. Amenities like the dog park and dog bath work well. The one-bedroom with a study appeals to remote workers. Even renters processing payments or lease changes get time and help. What matters to residents here is less about perfection and more about feeling genuinely cared for by a team that actually picks up the phone-most of the time.

Gated & Secured Communities
The Flats at Westover Hills by Cortland
#9
79

The Flats at Westover Hills by Cortland

4.4(393)Publishes prices

Staff members like Amy, Nancy, Daniel, and Ralph earn consistent praise for patience, thorough explanations, and personal attention during the leasing process. Maintenance responds same-day to reported issues, and residents describe a quiet, well-maintained community with clean pools and green spaces. However, a handful of reviews flag pest problems, daytime construction disruptions for night-shift workers, and troubling incidents of resident speeding and physical altercations in the complex. The Flats markets itself as a gated community with luxury finishes (rainfall showerheads, granite countertops) and amenities like a bark park and resident events. Its leasing team stands out for going beyond standard service, explaining terms carefully and offering discount negotiations. Long-tenured staff signal stability, though safety and pest control consistency remain watch-outs for potential renters.

Luxury ApartmentsGated & Secured CommunitiesFurnished & Corporate Housing
Champions Gate
#10
76

Champions Gate

4.3(168)✓ Google-verified

Champions Gate residents consistently experience a clean, quiet, and well-maintained community with staff who answer requests promptly and treat people like family. Maintenance crews arrive same-day or within days; the office stocks coffee and snacks, and tenants report feeling safe and at home after years of living there. A handful of residents dispute move-out charges as inflated and report dismissive handling when they challenged them. One applicant was denied a promised refund of an admin fee. These disputes center on billing transparency and how complaints are handled rather than daily living conditions.

Gated & Secured Communities
Pecos Flats
#11
71

Pecos Flats

3.9(273)✓ Google-verified

Staff like Gaby, Sydney, and Rayah handle leasing with real warmth and speed; many tenants mention feeling welcomed and getting answers quickly. Amenities (pool, gym, grill) and location draw families and relocators, though noise complaints and weak soundproofing between units undercut the comfort some expect. A few visitors note tone shifts between staff members, and a resident reported security did not follow up on noise disturbances. Leasing experience is clearly the strongest point; living experience varies.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
The VUE
#12
82

The VUE

4.7(130)✓ Google-verified

Residents and tours alike praise The Vue for its modern design, attentive staff like Nancy in leasing, and safe, well-kept grounds. A handful report slow maintenance on critical issues and uneven enforcement of neighbor noise rules, though most overlook these for the overall experience.

Luxury ApartmentsGated & Secured Communities
Allora Alamo Heights
#13
75

Allora Alamo Heights

4.6(165)✓ Google-verifiedPublishes prices

Allora stands out for staff who genuinely engage with residents: Tracy, Dominic, Selina, and Mariela earn repeated praise for patience, kindness, and going beyond their roles. The grounds, pool, fitness centre, and amenities are consistently well maintained, and maintenance responds quickly to repair requests. Yet security is the sore point. Multiple residents report vehicle thefts over months or years, gates that stayed broken for six months, and management unwilling to release footage or acknowledge a pattern. Roach infestations persist despite fumigation requests. Parking enforcement feels arbitrary (cars towed from carports during construction chaos while others blocked fire lanes unpunished). At roughly $2,100 rent plus $230 in fees, residents question what sets Allora apart, especially when late fees mount without flexibility and the property feels less welcoming to families over time. The complex attracts people seeking its amenities and specific staff members, but tenure appears brief for those who hit financial trouble or grow frustrated with security and maintenance standards around common areas.

Gated & Secured Communities
Ventana
#14
71

Ventana

4.2(272)✓ Google-verifiedPublishes prices

Ventana wins strong praise for staff who make new residents feel at home and maintenance crews that often respond quickly. But long-term residents report a gap between move-in promises and ongoing reality: buildings are aging, bathrooms develop mold, parking is tight or costs extra, and ants plague common areas. Community vibe is lively with events and dog-park friendships, yet noise between units and unresolved pests undercut the appeal, especially as rents have risen 30-40% in recent years.

Luxury ApartmentsAffordable & Section 8 HousingGated & Secured Communities
Alamo Residences at Spurs Lane
#15
82

Alamo Residences at Spurs Lane

5.0(49)✓ Google-verified

Staff greet residents by name and respond quickly to maintenance requests and leasing questions. The property stays quiet and clean, with management organizing food trucks, holiday decorations, and pool parties that make residents want to renew their leases.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Park on Wurzbach
#16
77

Park on Wurzbach

4.3(196)✓ Google-verifiedPublishes prices

Staff consistency and quick repairs are what keep tenants here long-term. Leasing agents remember names, maintenance stays late to finish jobs, and residents feel genuinely cared for by named team members like Sierra and Ernest. However, ground-floor units flood when it rains and a few residents report unmanaged pool noise after midnight. One tenant dealt with termites and out-of-pocket moving costs; another had their car towed by mistake. Amenities are strong, but management response to chronic property issues needs attention.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
Westmount at Three Fountains
#17
77

Westmount at Three Fountains

4.0(245)✓ Google-verifiedPublishes prices

Residents and visitors consistently praise the leasing and maintenance staff by name-Imani for tours, John and Benito for rapid repairs. Maintenance requests get completed within two hours to a couple of days, with staff explaining problems and trying multiple solutions if needed. The community feels safe and peaceful, with careful landscaping upkeep, clean facilities, and no pest issues reported. Office responsiveness carries through after move-in; one two-year resident calls it a "great" experience, and the property actively improves grounds and lighting.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Affinity at Monterrey Village
#18
81

Affinity at Monterrey Village

4.6(132)✓ Google-verifiedPublishes prices

Residents consistently describe a warm, active community where staff respond promptly and maintenance stays on top of issues. The named team-Bella, Tony, Mike, Thomas, and Randy-earn repeated praise for professionalism and care. Amenities from the pool to pickleball keep people engaged, and the quiet, safe setting with friendly neighbors creates a genuine family-like atmosphere that makes people want to stay years. One visitor felt security was too low-key and received a cold greeting, but this stands apart from the overwhelming experience of staff going out of their way to welcome newcomers and support residents through their daily lives.

Senior Living ApartmentsAffordable & Section 8 HousingGated & Secured Communities
Vistas of Vance Jackson Apartments
#19
73

Vistas of Vance Jackson Apartments

3.9(414)✓ Google-verified

Long-term residents and newcomers both report a welcoming community where maintenance responds promptly to work orders and staff remember your name. Jose, Elton, Aiden, and Dominique are specifically praised for their professionalism and patience. The property feels safe and well-maintained with Spanish-English language support. Most residents mention the pool, parties, and friendly atmosphere. One resident noted noise from an upstairs neighbor as the only issue in an otherwise impressive experience.

Gated & Secured Communities
Prose Vista West
#20
74

Prose Vista West

4.5(194)✓ Google-verifiedPublishes prices

Staff members Sarah, Jasmine, and Tony earn consistent praise for welcoming relocating residents with patience and genuine care, backed by strong leasing-team reviews. Behind that friendly front lies serious infrastructure trouble: reviewers report sagging foundations, peeling floors, leaks from upper units, non-functional work-order apps, and minimal maintenance response despite months of complaints. Outdoor spaces suffer from neglected dumpsters, uncollected dog waste, and a chronically broken front gate. One long-term resident calls the property a "poorly ran prison" for 1700 monthly rent, while another recent mover celebrated the dog park and community warmth. The split reflects a delta between first-impression customer service and the actual lived experience. For those considering a move here, the gamble is stark: exceptional front-office charm masks persistent building decay and slow repairs. Pet owners appreciate the dog park, but note that maintenance lags on sanitation. Pest control works well. Leasing staff will make your transition smooth. What happens after move-in depends heavily on luck with your unit's condition and your patience with deferred maintenance.

Gated & Secured CommunitiesFurnished & Corporate Housing
Winston Apartments
#21
72

Winston Apartments

4.2(79)✓ Google-verified

Residents consistently praise speedy maintenance, attentive staff like Monica and Jose, and the gated security that delivers quiet, safe living. New management drew strong approval. One long-standing tenant had persistent ant issues on an upper floor; another noted office hours were reduced but signage was not updated, causing package pickup confusion.

Gated & Secured Communities
Slate Creek at Westover Hills
#22
74

Slate Creek at Westover Hills

4.5(160)✓ Google-verified

Slate Creek delivers on modern, quiet living with consistently quick maintenance and helpful staff like Monica Garza and Jocelyn, though a meaningful minority report cold management interactions, trash accumulation, and concerns about security camera coverage amid package and vehicle thefts. Pet-friendly grounds and move-in incentives appeal to many, but some find the quality disappointing relative to the $1,170+ price tag.

Luxury ApartmentsStudent HousingGated & Secured Communities
MAA Westover Hills
#23
79

MAA Westover Hills

4.4(340)✓ Google-verifiedPublishes prices

Most residents praise staff warmth and maintenance speed, particularly leasing agents Kim and Bailey and maintenance crew who resolve issues quickly. The grounds stay clean, neighbors are respectful, and the community feels safe. Some tenants flag sticker shock on rent, harsh move-out billing practices, and the dog park falling behind on upkeep compared to other property improvements. Staff consistency emerges as a real strength-leasing, office, and maintenance teams keep things running smoothly day-to-day. Amenities are plentiful but vary in condition: pool and common areas shine, though the gym has closed for extended periods and the bark park needs better maintenance despite the business's plans to renovate it.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Boardwalk Research Luxury Apartments
#24
73

Boardwalk Research Luxury Apartments

4.3(302)✓ Google-verifiedPublishes prices

Half the community feels genuinely valued: staff like Destiny and Kaylee make residents feel heard from leasing through move-out, maintenance responds fast, and the pool with cabanas anchors social life. The other half wrestles with real frustrations. Building 3 elevators fail for days at a time with residents stuck inside calling 911. Pest problems surface despite tenant cleanliness, and move-out feels rigged: deposits withheld even after walkthroughs, cleaning charges applied without clear justification, original pet deposits never returned. One tenant filed suit. A few prospects report cold or rude front-desk treatment that turns them away before they even see a unit. The difference is stark between residents who value the gated security and leasing agents who treat them like people, versus those hit with maintenance neglect or what feels like predatory exit practices. Heydar and Haider (maintenance team) earn consistent praise for diagnosing problems accurately and moving fast. But elevator repair cycles in one building and pest-control denials suggest management prioritizes quick fixes over root solutions. Cleanliness and deposit outcomes seem to depend heavily on which staff members handle your case.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Waters At Elm Creek
#25
77

Waters At Elm Creek

4.3(203)✓ Google-verified

Susan and the office team earn strong praise for quick responses and genuine care. Most residents report a quiet, well-maintained complex with trash pickup 2-3 times weekly and nightly security patrols. One recent resident describes feeling pressured on deposits, facing mold-stained sinks, and alleges unfair treatment by management when disputes arose. Long-term tenants consistently credit Susan and recent manager Myra for creating a tight-knit community atmosphere. Maintenance responds fast to maintenance requests. A vocal minority complaint centers on noise enforcement when families are involved, though newer residents report the opposite experience.

Affordable & Section 8 HousingGated & Secured Communities
Mission Oaks Apartments
#26
73

Mission Oaks Apartments

4.0(386)✓ Google-verified

Richard, Yvette, Elizabeth, Xavier, and other leasing staff earn consistent praise for patient, friendly guidance through applications and tours, with many residents highlighting the stress-free move-in experience. The grounds are clean, the pool area relaxing, and pets find spacious patios inviting, but a troubling segment of residents report critical failures: broken refrigerators waiting a month for replacement, AC units left unfixed for weeks in Texas heat, and other appliances in disrepair for extended periods, creating a stark divide between those who experience prompt, efficient service and those facing neglect. Steve and the maintenance team deserve credit for emergency Sunday repairs, yet the pattern of delayed responses to essential systems suggests inconsistent follow-through, leaving long-term residents frustrated enough to wait out their leases.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Carlyle Place Apartments
#27
77

Carlyle Place Apartments

4.5(101)✓ Google-verifiedPublishes prices

Most residents highlight the staff and quick maintenance as standouts. Tracy and Jamal appear in nearly every positive review as approachable and genuinely helpful through leasing and problem-solving. The property sits in a shaded, quiet setting steps from the medical district, with work orders typically resolved within 24 hours. Despite one lawn maintenance slip and residents noting rent creep, the overall tone is one of loyalty, with people mentioning they would return.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Mission Ranch Apartments
#28
72

Mission Ranch Apartments

3.9(184)✓ Google-verifiedPublishes prices

Living here feels like belonging to a community that actually listens. Staff keep the grounds spotless, respond to maintenance requests within hours, and remember residents' names and needs month after month. Rachelle, Wes, and the maintenance crew are the backbone; they are not just responsive but visibly invested in how the property looks and feels daily. Amenities work as promised: the dog park draws praise for safety and lighting, the picnic area and track offer real gathering spaces, and the gate system is secure. Rents range from $1,069 to $1,519 per month. One long-term resident's single downstairs neighbor created years of false noise complaints, but staff handled it with respect. First-floor dwellers have spotted occasional bugs, though treatment is swift. For those who stay longer than one lease, the stability of staff and community bonds become the real draw.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
Lumen Residences
#29
75

Lumen Residences

4.9(34)✓ Google-verified

Lumen Residences leasing staff-particularly Nijah, Esgar, and Cosme-earn consistent praise for professionalism, patience, and genuine care during the tour and application process. The property itself impresses with clean, spacious floorplans, modern finishes, and well-designed amenities including a standout gym. However, one resident faced a month-long crisis when their child's service animal became trapped in the third-party verification process, despite initial approvals and communications suggesting the dog would be accepted under fair housing law. The maintenance team demonstrates attentiveness to detail and community care. Most leasing interactions resolve smoothly, but prospective renters with service or emotional support animals should clarify the ESA verification process upfront and confirm approvals in writing directly from management before committing to a move-in date.

Student HousingGated & Secured CommunitiesFurnished & Corporate Housing
Firewheel Apartment Homes
#30
75

Firewheel Apartment Homes

4.2(389)✓ Google-verifiedPublishes prices

Firewheel residents consistently praise the management and maintenance teams for knowing them by name and fixing problems within 24 hours, often under 30 minutes. Staff members Becky, Bianca, Selest, Danny, and Candace are named for smooth leasing and responsive care. A quiet, well-maintained community with pool, clubhouse, and pet amenities appeals to those seeking stability. However, one resident reported persistent electrical flickering, plumbing noise, and poor appliance performance despite cosmetic updates, raising concerns about underlying building systems and quality consistency across units.

Luxury ApartmentsStudent HousingSenior Living Apartments
Palmetto Pointe
#31
73

Palmetto Pointe

4.1(239)✓ Google-verified

Long-term residents and recent arrivals consistently praise quick maintenance turnarounds and a welcoming management team led by staff like Ray, Deniss, and Joselyn. However, some residents report frustration with amenity failures (broken lockers, non-functional gym AC), cleanup lapses around pet areas, package theft, and disputed move-out fees that feel excessive rather than fair.

Luxury ApartmentsGated & Secured CommunitiesFurnished & Corporate Housing
1800 Broadway
#32
67

1800 Broadway

4.0(211)✓ Google-verified

Leasing staff earn consistent praise for warmth and helpfulness, and move-in runs smoothly. The reality after signing differs sharply: security doors and gates stay broken for nine months or more, trash piles up uncollected, and residents report break-ins to cars parked in the unguarded garage. Maintenance responds slowly except for emergencies, and the office rarely communicates changes to residents in advance. The property markets itself as luxury, but units feel outdated and overstretched, particularly given the price. Reviewers who lived here through management changes describe a decline from decent to concerning on safety and upkeep. Sandy and Isaiah stand out for their professionalism during tours and leasing; others report that once you move in, follow-up erodes. The complex attracts both five-star residents who praise community feel and one-star residents who cite unresolved security failures as reasons to leave.

Gated & Secured Communities
Meridian Apartments
#33
67

Meridian Apartments

4.4(58)✓ Google-verified

Most residents praise Meridian's maintenance speed and staff warmth, with many staying years. Jennifer, Didi, and Adrian are named repeatedly for prompt repairs and customer care. However, a steady stream of reviews flags office unresponsiveness after issues arise, gate malfunctions that lock out residents and guests, and infrastructure problems (leaks, cockroaches, old systems). One long-term tenant reported being ghosted over a billing dispute; another waited months for follow-up on a lease application. Security and access remain pain points.

Gated & Secured Communities
Dalian 151 Apartments
#34
68

Dalian 151 Apartments

4.0(287)✓ Google-verified

Dalian 151 divides sharply between five-star tours and long-term frustration. New residents and first-time visitors consistently praise individual staff members like Alyssa and Jeanette for warm, thorough service. Tenants living here for years tell a different story: they describe inconsistent maintenance response times, management that enforces resident rules strictly but ignores non-resident pool intrusions and parking violations, and repeated staff changes that break trust and institutional knowledge. Maintenance technicians like Omar and Saul earn specific praise for quick turnarounds on work orders. The gated community feels safe, and pricing attracts families. But long-term residents report thin walls, mysterious fee deductions, advance-notice-free unit access by maintenance, and a sense that management prioritizes extracting fees over resident welfare. The property's amenities and location appeal; its culture of accountability does not.

Gated & Secured CommunitiesFurnished & Corporate Housing
Elevate at Huebner Grove
#35
66

Elevate at Huebner Grove

3.8(141)✓ Google-verified

Most residents praise the office staff by name-Danielle, Sylvia, and Rachel handle leasing and billing with genuine care. Maintenance responds quickly and professionally. The community feels quiet and safe with immaculate grounds and quality amenities. One resident faced repeated AC failures and poor resolution, then was given a move-out notice; a few others note aging outdoor areas need attention (pressure cleaning, mold, retaining walls).

Gated & Secured Communities
Prose On The Range
#36
79

Prose On The Range

5.0(44)✓ Google-verifiedPublishes prices

Move-in day brings welcome bags and brand-new Samsung appliances. Cal, Cynthia, and Esteban staff the tours with genuine attention to questions and available specials. Residents describe the leasing team as standouts after visiting other properties, and maintenance responds quickly (one reviewer noted an AC supervisor coming personally). The complex feels like a "retreat" to arrivals from out of state, with a new dog park, pickleball court, volleyball court, and pool. One minor note: a five-star resident flagged dog waste accumulation and hoped neighbors would be more mindful of shared spaces. Rent sits above the market, but amenities and furnished common areas (business center, co-working spaces) seem to justify the cost in residents' eyes. Leasing staff explain specials upfront and walk through paperwork without stress. Two instances of staff going the extra mile-keeping a lost key cost-free, welcoming veteran-owned businesses-signal a philosophy of making people feel at home in San Antonio.

Luxury ApartmentsStudent HousingGated & Secured Communities
The Vintage
#37
68

The Vintage

4.1(75)✓ Google-verified

Long-term residents consistently praise responsive maintenance and a genuinely engaged office team who handle requests quickly and treat tenants like family. Staff like James (maintenance supervisor), Nick (leasing), and Megan stand out for going extra yards. Security, parking garages, and gated access draw strong appreciation, especially from Medical Center workers. Newer or dissatisfied visitors paint a sharper picture: worn carpets, damaged baseboards and cabinets, a cramped gym, and a neglected pool undercut the "luxury" branding. Some cite gnats as an unaddressed pest issue. The core tension is one of aging infrastructure marketed at luxury prices.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Altamonte Apartments
#38
66

Altamonte Apartments

3.9(303)✓ Google-verifiedPublishes prices

Maintenance staff earn consistent praise for speed and professionalism; Francisco, Richard, and the Franks are named repeatedly for weekend calls and early repairs. Leasing staff (Keilianna, Emily, Bianca) also get recognition for helpfulness. However, a vocal subset complains bitterly about back-end charges: repeated $50 renters insurance verification fees despite proof provided, surprise move-out costs totaling over $2,200, and damage from renovations not reimbursed. One tenant reported a four-day A/C outage after work order delays.

Gated & Secured Communities
Vickery Grove Rental Homes
#39
67 low data

Vickery Grove Rental Homes

4.4(48)✓ Google-verified

Staff and management earn consistent praise for making moves smooth and handling requests promptly. Residents appreciate the quiet, gated setting and spacious homes, though past reports mention slow resolutions on maintenance and an overheated pool.

Gated & Secured CommunitiesFurnished & Corporate Housing
Estraya Westover Hills Apartments
#40
78

Estraya Westover Hills Apartments

4.4(236)✓ Google-verified

Most residents praise the leasing team, particularly Ashley, for warmth and efficiency in getting approved and moved in. One significant problem case highlights poor communication during move-in, broken promises on rental credits, and failure to return a security deposit within Texas legal limits. The business excels at front-office hospitality but falters when problems arise. Maintenance, at least in one case, responded quickly after hours. Strong staffing paired with real accountability gaps: interested renters should get move-in terms in writing.

Luxury ApartmentsGated & Secured Communities
The BLVD at Medical Center
#41
72

The BLVD at Medical Center

3.7(239)✓ Google-verified

Recent visitors and new residents consistently praise The BLVD for its clean, well-maintained grounds and genuinely helpful leasing staff. Chase and DaNae are specifically named for patient, stress-free apartment tours and lease processing, while maintenance completes work orders promptly and the fitness center and pool facilities exceed expectations for a residential community.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Las Villas De Leon Apartments
#42
72

Las Villas De Leon Apartments

4.4(172)✓ Google-verified

Maintenance speed and staff warmth keep many residents satisfied, yet serious repair backlogs and safety concerns undermine trust. Water damage with visible mold sits unresolved; residents report structural issues, break-ins, and management dismissiveness when problems exceed courtesy.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
The Sterling at Oak Hills
#43
67

The Sterling at Oak Hills

4.0(306)

Tour-goers consistently praise leasing staff like Sunny and Kayla for patience and knowledge, and residents enjoy the fitness center and pool. However, long-term residents report a sharp decline since management changed: amenities sit uncleaned for weeks, gym access was suspended without notice, gates fail to secure cars, and management ignores requests for days. Lease-end fees appear with no warning months after move-out; residents pay for pest control and valet trash that don't arrive as promised.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Paragon Westover Hills Apartments
#44
71

Paragon Westover Hills Apartments

4.0(203)✓ Google-verified

Most residents praise the maintenance team for quick response times and the leasing staff (Kylie, Aubrey, Devin) for genuine helpfulness. The property itself earns consistent approval for its condition and amenities when standards hold. However, several tenants report frustration with stacked monthly fees (trash at $63, door lock/kitchen power at $45), unpredictable extra charges, and security gaps that have led to vehicle theft. The thin walls amplify noise from the pet-friendly units, and a minority mention cleanliness dips. The divide appears sharp: long-term residents consistently renew praise for staff responsiveness and maintenance speed, while newer or departed tenants cite cost surprises and unmet expectations about upkeep. Leasing promises do not always match lived experience, especially around pricing transparency and ground-level security.

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Reserve at Canyon Creek
#45
71

Reserve at Canyon Creek

4.2(587)✓ Google-verified

Leasing staff including Alanna and Gaby earn consistent praise for making tours welcoming and stress-free. Recent management changes have brought noticeable maintenance improvements, though older reviews flag months-long waits on repairs and ongoing pest issues. The complex sits at a crossroads. Some residents report feeling safe and supported by current staff, while others describe months stuck with roaches, uncontrolled neighbor dog waste, and an unresponsive office that ignored complaints. Emergency maintenance for AC was praised, but residents also report being locked out with no help, broken mailboxes left unfixed for three months, and unauthorized unit entry.

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Seraphina Castle Hills
#46
66

Seraphina Castle Hills

3.9(534)✓ Google-verified

Residents praise the grounds, staff helpfulness, and quiet setting, with several noting Hector's rapid maintenance response. However, reviews expose chronic problems: multiple residents reported severe black mold linked to respiratory illness, persistent pest control failures, parking lot reductions during renovations with cars wrongly towed and damaged, and billing disputes that reached collections despite documented payment. Communication gaps during the leasing process and move-in walkthroughs left tenants frustrated. Staff courtesy does not offset the pattern of infrastructure issues and administrative oversights that affected health and convenience across multiple units and lease cycles.

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Azul Apartment Homes
#47
66

Azul Apartment Homes

3.9(283)✓ Google-verified

Residents report spacious units and a welcoming front office staff, especially Kim and Sierra, who handle issues quickly when reached. However, serious problems plague the complex: car break-ins happen repeatedly, the supposedly secure gate stays open most of the time, and maintenance response times vary widely from same-day fixes to months of neglect. Some tenants describe unreturned calls, locked office doors, and staff dismissiveness; others praise rapid fixes. Parking safety and neighbor noise are recurring concerns. Hidden fees add to rent bills without clear explanations. The complex works well for those who land responsive staff members but carries real risks for vehicle security and inconsistent service quality.

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The Vance at Huebner Oaks Apartment Homes
#48
66

The Vance at Huebner Oaks Apartment Homes

4.0(713)✓ Google-verified

Strong divide between residents: those with positive three-year tenures praise Trinity's office management, same-day maintenance response, and location convenience. The majority of recent reviews document persistent structural failures: roach infestations that staff acknowledge are building-wide, constant elevator and gate breakdowns, noise complaints ignored by security, and move-out charges that residents dispute (some won small claims). Multiple reviewers report the complex offers raffle incentives for five-star reviews. Reality varies sharply by building and timing. Clean units and responsive maintenance coexist with uninhabitable conditions on move-in, stolen packages, and vehicle break-ins despite the gated claim. The business's own website lists equal housing and handicap-friendly credentials, but reviews document barrier-to-entry pressures (prepaid rent demands) and leasing staff opacity on terms.

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The Camaron Townhomes
#49
66

The Camaron Townhomes

4.0(162)✓ Google-verified

Staff stars like Katherine and Daniel earn consistent praise for friendliness and quick fixes, and many long-term residents call the grounds peaceful and the townhomes spacious. Yet newer tenants battle months-long waits for basic repairs, unaddressed pest infestations, and communication gaps that leave renters frustrated. The gap between initial goodwill and follow-through is the core complaint. Water damage in garages, air conditioning failures in summer heat, and neighbor noise after 10 p.m. push some residents to regret their choice. Maintenance backlogs and understaffing appear chronic, and management's impatience when tenants ask for status updates undermines the welcoming first impression.

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Whispering Creek Villas Apartment Homes
#50
66

Whispering Creek Villas Apartment Homes

4.0(230)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for responsiveness and friendliness, and the property looks well-kept. However, maintenance prioritizes calls as emergency or non-emergency to delay repairs, leaving washers, dryers, and AC broken for weeks. Water shutoffs happen without warning and trash service is unreliable. Pest infestations, a broken gate that leaves the community exposed to theft, and aggressive cleaning charges at move-out create frustration that overshadows the positive first impressions.

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Addison Medical Center Apartments
#51
66

Addison Medical Center Apartments

3.9(249)✓ Google-verified

Strong management individuals like Bella and Mishalei deliver responsive service and fast repairs, earning consistent five-star praise from loyal residents. However, widespread security lapses undermine the experience: gates remain broken for weeks, cars are stolen and vandalized regularly, and staff deny accountability through evasive communication. The complex's affordable rent attracts budget-conscious renters and students, but recurring crime and cleanliness problems, paired with unprofessional leasing agents and murky move-out charges, deter prospective tenants who value safety and transparency. Reviewers highlight a troubling divide between exceptional individual managers and frustratingly poor operational consistency. When Bella or Mishalei handle leasing, prospects feel welcomed; when front-desk staff like Alyssa take over, tours feel dismissive. Maintenance fixes requests quickly, yet hallways collect visible dust, bins overflow with trash, and resident complaints about roaches go unanswered. Residents report being told security is the vendor's responsibility, move-out fees are vague until they're required in cash, and cameras either do not exist in critical areas or do not record.

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Cortland at Fredericksburg
#52
76

Cortland at Fredericksburg

4.5(538)✓ Google-verifiedPublishes prices

Most recent visitors and newer residents praise the grounds, pool, and leasing experience with staff like Angel, but long-term residents report frustration with management accountability and unresponsive office staff. The core issue is trust: residents highlight quick maintenance fixes that feel temporary, aggressive security deposit deductions for disputed or pre-existing damage, and a management team that avoids confrontation. Location and community amenities earn consistent approval; the lease and move-out process is where satisfaction fractures. People stay for the neighborhood safety and family-friendly area, but many leave with sticker shock from move-out fees and a sense they were charged for damage beyond their control. Renters in units like the 2-bedroom townhome with garage report long-term contentment, while those who faced damage disputes describe a process heavily tilted in the complex's favor. Documentation at move-in is non-negotiable here.

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Hidden Lake Apartments
#53
65

Hidden Lake Apartments

3.9(300)✓ Google-verified

What residents consistently experience varies wildly. Leasing staff is helpful when you can get through, and the location near HEB and UTSA appeals to many. However, over the past two years maintenance has slowed dramatically, office staff rarely answer phones or emails, and gates have stayed broken for months. Mold, cockroaches, and recurring AC issues plague multiple units. Long-term tenants report the complex has deteriorated sharply. Maintenance tickets go unaddressed for weeks or months despite follow-ups. Car break-ins happen regularly due to security gaps and poor lighting. Residents pay rising rents (creeping from $1,400 to $1,600 for two-bedrooms) while receiving diminished service and surprise charges they never agreed to.

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The Arboretum Apartments
#54
66

The Arboretum Apartments

3.6(107)✓ Google-verified

Most residents report smooth moves and responsive staff, with Alexander and property manager Tara named repeatedly for going beyond standard service. Maintenance teams tackle work orders quickly, and the property itself stays clean with working amenities like a pool, walking track, and dog park. One severe complaint describes a manager excluding a resident with dementia, a flagrant ethical breach that stands in stark contrast to otherwise consistent praise for hospitality. The community feels quiet and well-run day-to-day, with residents noticing deer on the grounds and neighbors staying friendly. Leasing and maintenance staff earn consistent mention for their pace and attitude, though a single incident raises serious concerns about how vulnerable residents are treated at this property.

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Signature Ridge Apartments
#55
65

Signature Ridge Apartments

3.3(584)✓ Google-verified

Residents consistently report a peaceful community with engaged management named Kaylene, Carlos, and George who handle requests promptly. The complex offers quality amenities: in-unit washer/dryer, pools, 24-hour gym, and an apartment app for thermostats and door locks. Praise centers on cleanliness and responsiveness, though some mention maintenance gaps like delayed pressure washing or incomplete work orders that require follow-up. What sets this place apart is the community vibe and staff names appearing repeatedly across reviews-Kaylene, Laura, Apple, Sierra, Carlos, and George earn specific mention for professionalism and helpfulness. Residents call it safe enough to walk at night, appealing to families and those seeking stability. The gated model, pet-friendly dog park, and South Texas Medical Center proximity make it fit multiple resident types.

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Hawthorne House
#56
75

Hawthorne House

4.2(281)✓ Google-verified

Hawthorne House wins strong loyalty from tenants drawn by genuinely warm staff and quick repairs when things work. Nadynn and Mike are named repeatedly for treating residents as people, not account numbers. The property delivers on its modern finish and draws med students and young professionals to its Medical Center location. However, the "luxury" pitch crumbles under scrutiny. AC failures recur with inadequate emergency response; hallways stay filthy despite complaints; gates and amenities break and sit unrepaired for months. Worse, departing residents face surprise bills and aggressive collection tactics. Long-term residents also report package theft and security breaches that management hasn't fixed.

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The Finley
#57
68

The Finley

3.8(280)✓ Google-verified

The leasing team at The Finley-particularly Jessika, Jessica, Iris, and Naylene-consistently impress prospects and residents with their attentiveness and knowledge. Staff handle questions patiently, go beyond their role when needed, and make people feel genuinely valued from the first visit through lease renewal. Security and aging infrastructure remain soft spots. Break-ins and mailbox theft have occurred, roads need work, and AC units feel tired and inefficient. Some residents view pricing as steep for units without in-house laundry or appliances, though the recently renovated laundry center draws praise.

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The Vista
#58
74

The Vista

4.2(148)✓ Google-verified

Residents consistently praise The Vista for staff responsiveness and genuine care from leasing professionals like Nate Griffin and Carolyn, plus fast, quality maintenance work by Deshawn who residents see making regular rounds. The property itself draws compliments for good upkeep, a pool, and weight room, though a serious caveat emerges: multiple residents report vehicle theft, broken windows, and property damage linked to absent security cameras and non-functional gates, compounded by power outages that left one resident stranded at night unable to charge their phone. Security concerns overshadow the strong customer service reputation. While maintenance responds promptly and staff make the leasing process easy, the lack of functional security systems represents a material safety issue that prospective residents should investigate directly with management.

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Country Club Village Apartment
#59
63

Country Club Village Apartment

4.3(34)✓ Google-verified

Country Club Village offers modern apartments with genuine community atmosphere and responsive management, though one long-term resident reports unresolved appliance repairs over months. Most reviewers highlight staff warmth, security, and amenities like the pool, but the property still experiences growing pains around maintenance speed on essential systems.

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Villas de Santa Fe Apartments
#60
61

Villas de Santa Fe Apartments

3.3(250)✓ Google-verified

Long-term residents praise the staff, especially manager Kimberly and leasing agent Angel, for making the move-in smooth and responding promptly to needs. The grounds include a pool and grilling spots that families enjoy, though pool upkeep has slipped. Weekend events create noise that disturbs some residents seeking quiet.

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Legacy Creekside Apartments
#61
63

Legacy Creekside Apartments

3.8(325)✓ Google-verified

Experiences here divide sharply. Residents who worked with Georgia or Crystal report smooth moves, warm service, and pride in the property's beauty and pool area. The maintenance crew earns consistent praise for responsiveness and care. Yet newer residents encounter roaches, an absent office, and mounting frustrations: cars broken into repeatedly despite monthly security warnings, parking passes wrongly invalidated with vehicles towed, gate access failures locking residents out, and disputed $7k move-out bills arriving months later. One long-term occupant notes the decline coincides with recent staff turnover, suggesting service quality has deteriorated under new management. The property's gated setup and amenities appeal to those seeking security and comfort, but current operational lapses (pest control, security patrols, communication about lease rules) undermine the promise. Staff inconsistency is the thread: warm leasing agents do not translate into reliable office support, consistent security responses, or transparent billing practices.

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Dalian Monterrey Village Apartments
#62
62

Dalian Monterrey Village Apartments

3.7(413)✓ Google-verified

Move-in experience shines: leasing staff (Alyssa Rodriguez, Janel, Jeanette Ortiz, Sydney, Michelle Garcia) consistently praised for patience and care. Many residents love the location and feel safe. Six five-star reviews in a row attest to smooth onboarding and responsive management in early tenancy. Maintenance and accountability fracture the experience. Repair requests languish for months (washers, garbage disposals, AC leaks). Office phones go unanswered. Residents report gate failures, unchosen fees at checkout, and common areas left dirty. Two detailed one-star accounts describe closed-out service orders and unresolved unit defects after move-out billing disputes.

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Alegria Del Sol
#63
57

Alegria Del Sol

3.6(167)✓ Google-verified

Staff members like Elena and Tanya earn genuine praise for going out of their way during leasing, but residents report months-long waits for critical repairs like broken AC and hot water failures. Pest infestations, mold, and uncleaned common areas are persistent complaints that deter renewal, and some feel non-renewal comes after demanding repairs.

Affordable & Section 8 HousingGated & Secured CommunitiesFurnished & Corporate Housing
The Abbey at Grande Oaks
#64
63

The Abbey at Grande Oaks

3.9(149)✓ Google-verified

The Abbey offers amenities and leasing staff (particularly Devon) draw solid early praise. However, long-term residents report persistent maintenance failures, especially toilets and floods, a chronically broken gate, trash service that skips pickups despite charging $107 monthly, and management that resists repairs and disputes refunds. Noise from nearby Eckert Road, loose security, and vehicles breaking in recur across multiple reviews. The 3.9 rating reflects this: 60% five-star first-time visitors contrast sharply with angry one-star reviews from residents experiencing infrastructure breakdowns and poor follow-up.

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Cascadia Luxury Apartment Homes
#65
63

Cascadia Luxury Apartment Homes

3.7(356)✓ Google-verifiedPublishes prices

Staff build real relationships with tenants-move-in coordinators like Trinity and Victoria earn repeated praise for patience and attentiveness. The property itself appeals initially: modern finishes, a pool, a fitness center, and rates reviewers call reasonable. The experience fractures once you move in. Maintenance backlogs stretch from months to a year for basic requests like sink repairs. Security is the critical concern: gates don't close properly, cars are broken into regularly, and management shows little concern or follow-up. Parking is insufficient, hallways report roaches and water damage, and when tenants escalate complaints, phone lines go silent and emails stay unanswered.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Sapphire Apartments
#66
72

Sapphire Apartments

4.0(279)✓ Google-verifiedPublishes prices

Sapphire's leasing team, especially Sabrina and manager Gina, consistently treat prospective tenants with dignity and work case-by-case with those facing credit or rental-history obstacles. Residents praise quick maintenance, clean interiors, family-safe grounds, and a quiet atmosphere. Recent complaints cite pest issues, poor management responsiveness after staffing changes, and disputes over end-of-lease charges. The strong five-star majority reflects satisfaction with the leasing and maintenance experience, though a vocal minority reports serious problems with building upkeep and billing fairness.

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The Mark
#67
62

The Mark

3.7(221)✓ Google-verified

Staff handling move-ins, especially Elizabeth, Renee, and Casey, earn consistent praise for friendliness and attentiveness. Location in Huebner Oaks is convenient; grounds appear well maintained. However, serious gaps emerge in operations: pest infestations persist despite weekly pest control visits and multiple office approvals, roof leaks linger unfixed for weeks, security gates remain perpetually open leading to daily car break-ins, and billing surprises continue long after residents move out. Management changed hands to PEM Residential, after which service quality reportedly declined sharply. The complaint pattern reveals systematic issues management either cannot or will not fix: roaches, water damage, and vehicle theft coexist with strict enforcement of guest fees and holiday decoration rules. Multiple residents report random charges appearing on accounts, unclear move-out fees (+$700 cleaning mentioned), and collections calls months later. Some report quick responses to minor requests; others encountered weeks of delays on critical repairs and runaround on billing disputes.

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The Haven at Castle Hills
#68
60

The Haven at Castle Hills

3.5(445)✓ Google-verified

New management has brought visible improvements and faster response times; maintenance staff like Cleveland and Henry earn consistent praise for efficiency. However, a divide persists between residents in well-managed units and those who endured months of broken AC, pest problems, and staff dismissiveness under prior operations. Parking shortages, limited laundry facilities, and aggressive fee enforcement by current leadership create friction despite the acknowledged physical upgrades to the property. Leasing agent Sarah stands out for patience and going beyond typical sales pressure, particularly with tenants needing accommodation. The complex remains affordable and well-located, but living experience varies significantly by building and unit. Prospective residents should research their specific building's history and expect overhead charges for reserved parking.

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Kenzie Park Apartments
#69
65

Kenzie Park Apartments

3.9(165)✓ Google-verified

Strong front-office and maintenance teams (Martin, Gene, Jennifer repeatedly named) earn consistent five-star marks for responsiveness and care. However, unresolved pest issues, missed trash pickups, and disputes over undisclosed fees create friction for residents. Management credibility fractures when tenants report contradictory messages and lease-renewal billing errors.

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The Lennox Apartments
#70
59

The Lennox Apartments

3.4(237)✓ Google-verifiedPublishes prices

New ownership brought noticeable improvements: residents praise responsive leasing agents like Sandra and Dorothy for smooth applications, and maintenance staff like Felipe for fast repairs. The vibe is now welcoming and organized. But billing snafus persist (wrong pet fees, rent inflations), some office staff remain dismissive, and aging maintenance headaches linger (broken dishwashers, missing doorknobs, unfixed pools). The complex is dividing between those catching the upswing and those still tangled in old systems. Pet owners and families value the amenities and move-in flexibility. Tenants staying three-plus years see real change. First-time renters often hit snags with paperwork and billing before settling in. Check your lease line-by-line, and ask for Sandra or Celia by name if you call ahead.

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Villas at Medical Center
#71
61

Villas at Medical Center

3.3(188)✓ Google-verified

Most tenants report a peaceful, well-run complex with responsive maintenance and caring staff. Apartments arrive clean, the grounds stay tidy, and work orders get done within a day. Melissa, Norma, and Rebecca earn consistent praise for their attentiveness. However, leasing office first impressions are a weak point. Some prospects encountered indifferent greetings, rushed tours, and attitudes that felt dismissive despite the property itself being attractive. This gap between management excellence and tour-stage hospitality creates frustration for people still considering the move.

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Artessa at Quarry Village Apartments
#72
60

Artessa at Quarry Village Apartments

3.7(127)✓ Google-verified

Location near the airport and Quarry retail district draws residents, and several long-term tenants praise the staff and community feel. But a vocal subset reports serious unresolved problems: fire alarms in building 2 failing for months or years, security gates and entry doors regularly broken, golf balls damaging windows and injuring residents with no barrier installed, and maintenance tickets closed without fixes. Pest control is cited as ineffective. High turnover suggests these issues drive departures despite the attractive setting. Staff engagement varies sharply. Named staff members like Lizzy and Brandon earned five-star praise for responsiveness, yet the front office is repeatedly faulted for dismissing complaints and poor communication about events. The contradiction reflects inconsistent execution across the community.

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Belcara Luxury Townhomes
#73
70

Belcara Luxury Townhomes

4.0(99)✓ Google-verified

Staff members like Ms. Fabelo, Leo, Jennifer, and Alejandro earn repeated praise for going above their job description-answering questions thoroughly, handling concerns with patience, responding quickly to maintenance requests. Homes arrive clean and well-kept; grounds feel peaceful. The community feels family-oriented, not just transactional, and management showed particular grace when a resident faced personal hardship before move-in. One tour felt rushed and yards seemed cramped to a prospective tenant who worried about being unheard as a resident. Most who moved in report their initial concerns addressed, though communication could be more proactive. The combination of luxury finishes with genuinely affordable pricing stands out in the luxury segment.

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Hill At Woodway
#74
61

Hill At Woodway

3.6(280)✓ Google-verifiedPublishes prices

Mark Valdez has built a reputation for same-day emergency maintenance and follow-through repairs that actually stay fixed, earning consistent five-star praise. Recent management changes have improved office communication and property oversight, though tenants note the complex is older and struggles with ongoing pest control, parking lot safety, noisy neighbors, and inconsistent upkeep despite recent efforts. Staff turnover in leasing has been uneven. Long-term residents report years of delayed electrical fixes, faulty bathroom repairs, pool closures, and maintenance requests marked done when nobody showed up. Some cite random rent charges and strict late-payment policies. Location near the Medical Center and schools keeps residents despite these issues, and office staff like Jenae are praised for compassion during difficult times.

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Axis Hamilton
#75
70

Axis Hamilton

3.9(189)✓ Google-verified

Axis Hamilton earns strong marks for its leasing and maintenance teams, with staff like Dan, Maria, and Jared consistently praised for responsiveness and care. The grounds feel quiet and well-maintained, and management works fast to fix problems or relocate unhappy residents to clean units. However, serious move-in defects have hit some residents hard. A handful report roach infestations, dirty floors, and musty odors on arrival, and prolonged elevator breakdowns have frustrated others. While the complex has fixed these issues and relocated affected tenants, these failures undermine the otherwise professional operation.

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Avistar on the Blvd
#76
60

Avistar on the Blvd

3.3(183)✓ Google-verified

Half of residents report welcoming staff, good value, and smooth leasing experiences. The other half struggle with persistent cockroach problems, recurring water shutdowns, and billing disputes sent to collections without warning or documentation. New office staff show promise, but systematic infrastructure issues (plumbing, pest control, infrastructure upkeep) recur across multiple residents and buildings. A few residents praise Hailey, Tim, and Theresa by name for responsiveness. Maintenance crews fix issues quickly when reached. Yet some tenants lived with 20+ roaches daily for months, endured 48-hour water outages, and faced surprise debt collection after move-out. The contrast between individual staff helpfulness and systemic property failures drives the mixed picture.

Pet-Friendly ApartmentsGated & Secured Communities
Big Rock
#77
60

Big Rock

3.6(50)✓ Google-verified

The property has transformed under new management, with residents citing freshly remodeled interiors, updated appliances, and a notably responsive office team. Ruby stands out consistently across reviews for hands-on help with move-ins, applications, and maintenance coordination. Management now returns same-day or next-day to repair requests and works with residents facing financial hardship. The shift has been marked enough that long-term residents are choosing to stay. The main caveat surfaces in one review: a substantial rent hike accompanied the ownership change, and some units have single bathrooms with tight storage.

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Providence Estates Townhomes
#78
70

Providence Estates Townhomes

4.3(118)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team, particularly Matt, for prompt and professional repairs, and the grounds are kept clean with a year-round pool. However, multiple tenants report communication failures during leasing and afterward, with some describing unresponsive property management, incorrect move-in dates without notification, and units not matching website photos. Pest problems and erroneous billing charges add friction, though long-term residents credit the staff's kindness when issues are finally addressed. The office struggles with availability on weekends and phone responsiveness, creating frustration for applicants and current tenants alike. Despite these administrative gaps, the neighborhood appeal and maintenance quality keep many residents satisfied enough to renew leases.

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Vara Westover Hills
#79
60

Vara Westover Hills

3.4(335)✓ Google-verified

Life here hinges on which manager or leasing agent you work with. Five-star reviewers consistently praise Crystal Garza for patient, bilingual guidance and staff responsiveness to maintenance requests, with one tenant getting AC fixed in days. Others encounter an unresponsive office phone, roaches residents say persist across entire buildings, and months-long waits for promised washers, dryers, dishwashers, or shower repairs. The community itself appeals: it is gated, quiet, has a clean pool and gym, and sits near schools and shops. Pricing draws renters. But multiple residents report the office abandons tenants mid-problem, billing stays chaotic after management transitions, and pest control does not solve the roach issue. One tenant wore a mask in her apartment due to a neighbour's cannabis smoke and repeated complaints to management.

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Moss Landing
#80
58

Moss Landing

3.4(278)✓ Google-verified

Moss Landing has split sharply between reviews of the current maintenance team and older management. Recent 5-star reviews praise Henry G. and the supervisor for fast, skilled repairs and respect, and name office staff Jaime, Arnold, and Adela as helpful and professional. Earlier complaints center on the prior management (Troy specifically) being unresponsive to pest issues, dismissive in disputes, and slow to follow through on repairs. New management has reversed that, but several residents report ongoing phone access problems and lingering pest control gaps they are managing themselves.

Gated & Secured Communities
Windbury Apartments
#81
69

Windbury Apartments

4.2(475)✓ Google-verified

Staff like Brooke, Josie, and Lydia earn consistent praise for helpful, speedy leasing and move-in support. Many residents renew yearly and describe a quiet, clean community. However, a significant tenant reported chronic plumbing failures causing kitchen flooding, a mold-contaminated AC unit the office concealed, a roach infestation, high neighborhood crime with package theft, and accusatory management tactics when addressing maintenance and fees. Two former residents cited poor communication on lease terms, surprise pet-related charges, and unhelpful responses to safety concerns. The positive reviews often mention the same staff members; the negative reviews describe systemic building and management issues that persisted over years. Windbury's strength lies in first impressions and staff courtesy during leasing. Its weakness is accountability when things go wrong-both infrastructure failures and clarity on costs and policies. Residents who stay multiple years tend to rate it well; those leaving cite unresolved disputes and lack of ownership from management.

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The Village of Hampton Cove
#82
59

The Village of Hampton Cove

3.3(243)✓ Google-verifiedPublishes prices

Maintenance staff like Brandon and Luis earn consistent praise for quick, patient repairs and going above and beyond for residents. However, this strength is overshadowed by serious management problems: dishonesty about rent collection, refusal to properly address year-long German roach infestations, security failures in a gated community, broken amenities charged to residents, and aggressive move-out deposit practices. The complex sits divided between those who experience friendly service and those trapped in disputes with management over legitimate habitability issues. Renters report units are spacious with good access to I-10 and nearby shopping, but thin walls, pest problems, and unreliable utilities (water shutoffs, AC emergencies) recur across reviews. While some residents stay happily for years, others describe feeling trapped after signing leases, then facing litigation over security deposit theft and damage claims. The experience depends heavily on which staff member handles your issue and whether management chooses to cooperate.

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Trails at Leon Creek Apartment Homes
#83
60

Trails at Leon Creek Apartment Homes

3.7(135)✓ Google-verified

Long-term residents praise the community's cleanliness, spacious floor plans, and especially the reliability of staff like Kristin, Nevaeh, and maintenance crews. Kristin in particular earns consistent recognition for patient, thorough communication on lease transfers and applications. Maintenance typically responds within a day to work orders. Management changes in September 2025 appear to have disrupted operations. Recent complaints center on slow pest-control response, broken gate access (linked to vehicle theft), and inconsistent enforcement of policies. One resident waited three months without a working key fob; another was denied an application fee refund after contradictory income guidance from two staff members. Noise, trash, and unsupervised guests until 3 a.m. have prompted safety concerns.

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Parc at Wall Street Apartments
#84
69

Parc at Wall Street Apartments

3.8(201)✓ Google-verified

Most residents praise the responsive management and quick maintenance, with staff members like Nick, Melanie, Lacey, and McKenna consistently mentioned for going the extra mile. The complex attracts long-term residents who value the established landscaping, quiet neighborhood feel, and willingness of staff to resolve issues fast. Drawbacks surface in pest complaints from specific buildings and criticism of parking scarcity, which affects those arriving after 7 pm or with mobility limitations. A few reviewers note inconsistent front desk behavior, though the broader maintenance and leasing team earns strong loyalty and repeat renewals.

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Summer Creek
#85
58

Summer Creek

3.5(131)✓ Google-verified

Front-desk and maintenance staff earn consistent praise for responsiveness and courtesy; residents move in smoothly and appreciate the quiet environment. Security and property upkeep fall short: gates remain broken after eight months of requests, mailboxes are regularly broken into, cockroaches persist despite reports, and plumbing repairs are incomplete. The gap between friendly service and failed infrastructure is the defining tension here.

Gated & Secured Communities
Timberhill Commons
#86
63

Timberhill Commons

3.7(263)✓ Google-verifiedPublishes prices

Staff warmth stands out across reviews; multiple residents call the team caring and responsive, and monthly events draw praise. Spacious units at competitive pricing appeal to families and long-term residents who renew leases. However, a sharp split emerges: some praise the pool and fitness center, while recent complainants report the pool frequently closed, equipment broken, dog waste throughout the grounds, and a supposedly gated community with a malfunctioning gate. Management consistency appears to vary; some residents credit named staff like Rose and Alexis, while others report unprofessional conduct, hidden fees, and failure to address safety concerns. A pattern suggests recent management changes have eroded maintenance standards and community engagement. Residents describe the property as feeling less like "luxury living" than before, with overcrowded dumpsters, exposed sprinkler lines, and inadequate pest control. Fees are enforced strictly on residents but grounds maintenance lags. The complex still attracts new residents drawn to price and staff friendliness, but those expecting the advertised gated-community experience and functional amenities should ask directly about current maintenance practices before signing.

Luxury ApartmentsStudent HousingSenior Living Apartments
Broadstone Colonnade
#87
59

Broadstone Colonnade

3.5(189)✓ Google-verified

New management has brought staff and visible grounds improvements that win praise from recent residents; Susan, Amanda, and Juan stand out as exceptionally helpful. But unresolved complaints shadow this: long-standing maintenance failures (AC out months, broken appliances), unenforced smoking rules causing health issues, missed documentation leading to surprise debt collection charges, and persistent common-area neglect (overflowing trash, dog waste, theft from hallways). Residents leaving praise rarely address these systemic failures; those departing angry cite them repeatedly and urge thorough record-keeping. Strong staff alone cannot offset billing disputes that scar credit scores or safety concerns (asthma-triggering smoke, package theft, police activity). The gap between five-star praise and one-star warnings suggests experience depends heavily on leasing luck and whether maintenance or billing glitches affect you.

Luxury ApartmentsStudent HousingGated & Secured Communities
Fountainhead
#88
59

Fountainhead

3.1(363)✓ Google-verified

Fountainhead draws tenants seeking affordability and pet policies, with some praising the maintenance crew and convenient North Side location. But the property struggles with management responsiveness, recurring break-ins, mail theft, and pest invasions that management has failed to resolve despite repeated resident requests and office visits.

Affordable & Section 8 HousingPet-Friendly ApartmentsGated & Secured Communities
Cornerstone at Overlook
#89
59

Cornerstone at Overlook

3.0(387)✓ Google-verified

Management staff Lahana, Adam, and the maintenance team earn consistent praise for responsiveness and professionalism, with tenants reporting repairs completed within 24 hours for critical systems and thoughtful follow-ups on disability accommodations. However, a significant number of recent complaints centre on AC failures going weeks without response or repair, with frustrated residents reporting the office ignores calls and marks work orders complete without fixing the underlying problem, creating unsafe living conditions. The complex sits near the Rim with bus access and walkable shops, serves mixed tenure from 31-year residents to new families and renters, and is pet-friendly with gated entry via app. Initial move-in hiccups like dirty units and appliance issues sometimes take weeks to resolve, and gate systems occasionally jam, but long-term residents report the community has improved over time and feels quiet and well-maintained overall.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Hill Country Villas
#90
58

Hill Country Villas

3.5(262)✓ Google-verified

Maintenance excellence clashes with management dysfunction. Residents consistently praise Mike Garcia, Jesse H., and other maintenance staff for same-day repairs and genuine care, plus spacious units with appealing views and a good location. However, property manager Katrina has created serious problems: water damage from roof and upper-unit leaks persists after months, a German cockroach infestation went unresolved, landscaping is neglected, and tenants report ignored calls, unanswered emails, and refusal to escalate issues to corporate. Prior manager Jen earned high marks; the shift in management has visibly degraded resident trust. One tenant required Fire Department and city code compliance intervention for toxic fumes from improper mold treatment combined with contaminated water. Another waited five months for toilet repair parts. Management reportedly retaliated against a tenant with an eviction notice over a two-week rent delay during a family emergency and refused to provide contact information for upper management or corporate. The maintenance team operates with one full-time staff member and insufficient tools, yet consistently delivers. Renters' insurance claims are reportedly refused cooperation.

Gated & Secured CommunitiesFurnished & Corporate Housing
The Enclave at 1550 Apartments
#91
62

The Enclave at 1550 Apartments

3.8(115)✓ Google-verified

Strong first impressions wear thin over time here. Newcomers praise the clean move-in experience, helpful leasing staff like Diana and Heather, and maintenance technicians who go above and beyond. Long-term residents tell a different story: roaches persist despite repeated complaints, elevators frequently break down, basic repairs stretch beyond a month, and parking enforcement practices feel aggressive to some tenants. The core tension is plain. This converted hotel property attracts people with its size and location, but its age creates ongoing headaches. Management team members are named as genuinely caring, yet structural limitations and maintenance backlog create frustration. What works for a short stay can feel unlivable after a year.

Luxury ApartmentsGated & Secured Communities
Brynwood Apartments
#92
58

Brynwood Apartments

3.2(246)✓ Google-verifiedPublishes prices

Strong office staff earn consistent praise, and recent months show maintenance improvements and community events. But deep problems persist: roaches and rodents reported repeatedly, gates stayed broken for months, move-in units often dirty and lacking promised amenities, and management responds slowly to maintenance calls or not at all. Residents report aggressive fee collection and debt-collection tactics even when issues triggered early lease breaks. The 3.2-star rating masks a stark divide: five-star reviews from newer or shorter-term tenants contrast sharply with one- and two-star warnings from those who weathered maintenance failures, pest problems, or move-out disputes. Location appeal and recent staff efforts have not yet resolved the operational issues that drive long-term residents away.

Pet-Friendly ApartmentsGated & Secured Communities
Laurel Glen
#93
67

Laurel Glen

3.9(87)✓ Google-verified

Laurel Glen draws strong praise for its manager Vanessa, who residents credit with handling paperwork, concerns, and maintenance requests with genuine care and speed. Modern interiors and amenities feel fresh, and the rent-controlled rates suit income-restricted tenants well. However, some residents have dealt with roaches (management treats affected units), and thin walls mean neighbor noise carries plainly. Dog owners who fail to clean up after pets frustrate the community and maintenance staff.

Student HousingAffordable & Section 8 HousingGated & Secured Communities
Astra
#94
61

Astra

3.6(282)✓ Google-verified

Fernando and the leasing office earn consistent praise for friendliness and move-in support. Maintenance reportedly fixes issues within 24 hours. However, residents report widespread roach problems, repeated unexplained rent hikes, and a pattern of disputed charges and missing deposits after move-out. One tenant documented months of unresponsiveness and disputed $520+ in questionable fees; another faced collection attempts while disputing charges. The newer positive reviews cluster suspiciously around the same time. The property offers studio and one-bedroom units at mid-income pricing near transit and shops. The complex has a gate but residents report it does not reliably close. Noise from neighbors and traffic is common. For new tenants willing to rent month-to-month, the initial experience tends smooth; those staying long-term or moving out face mounting frustration over billing practices and pest control.

Pet-Friendly ApartmentsGated & Secured Communities
Eckhert Crossing Apartments
#95
57

Eckhert Crossing Apartments

3.8(28)✓ Google-verified

Eckhert Crossing divides sharply between visitors and residents. Prospective tenants consistently praise Erika and Nathan in the leasing office for warm, professional service, and early residents highlight modern finishes and responsive maintenance during the initial move-in phase. However, a troubling pattern emerges months in: multiple residents report serious security gaps (package theft, break-ins, burglaries), slow or missing notifications to residents when thefts occur, moisture and mold accumulation in units, and office unresponsiveness to follow-up requests after lease signing. Refund delays spanning months, cleanup lapses (poolside debris, elevator odors), and maintenance delays on urgent issues compound resident frustration. The leasing experience masks growing property management and maintenance execution problems once tenants are established. Three staff members (Nathan, Erika, and maintenance) receive consistent high praise for individual responsiveness. The gate, pool, and fitness center are described as professional amenities, but security breaches and lack of proactive notification suggest systemic gaps in day-to-day operations and resident safety prioritization. New residents and touring prospects see a shiny, well-staffed entry; long-term residents encounter an organization that appears to deprioritize problems once the lease is signed.

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Calypso Apartments
#96
66

Calypso Apartments

3.7(150)✓ Google-verified

Calypso earns strong reviews largely on the strength of manager Abigail, who reviewers credit with going well beyond standard service: flexible approvals, holiday access, unit upgrades, and genuine availability. Maintenance technician Dillon also gets named praise for quick response. The grounds stay clean and the pool well-maintained, with residents calling it safe and quiet. However, scattered one-star reviews flag serious issues: roach infestations despite ongoing pest charges, surprise line items on bills, an open parking lot vulnerable to break-ins, and management churn. The 54% five-star to 29% one/two-star split suggests a polarized experience, possibly tied to how individual tenants land with the office team or which repairs fall on them.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
The Granite at Tuscany Hills
#97
66

The Granite at Tuscany Hills

4.0(140)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance crew and office staff by name, especially for pet care and weekend availability. Structural problems (water damage, mold, roof leaks) and security failures (broken mailboxes, towing confusion) create serious frustration, with management dismissive of tenants' concerns. The low price and friendly personalities keep some happy; safety and building quality issues drive others away.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Preston Peak
#98
65

Preston Peak

3.8(857)✓ Google-verified

Most residents love the leasing staff and groundskeeper Raymond's care with amenities, but a persistent minority report serious problems. Recent visitors and new residents praise Liuva, Gabriel, and Monique for welcoming service and patience; long-term residents highlight the quiet setting and swift maintenance for minor issues. However, one substantial complaint describes management's failure to handle apartment flooding professionally, leaving multiple families looking to leave. The complex maintains clean grounds and pools through dedicated staff effort, but the tension between front-office warmth and management's handling of major problems creates a divided experience. Those seeking a peaceful community with attentive staff may thrive here; those who encounter structural issues face a stark contrast.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Sutton House Apartments
#99
56

Sutton House Apartments

3.4(122)✓ Google-verified

Sutton House offers affordable rental in a quiet, gated setting with dedicated maintenance staff who respond quickly. However, management inconsistency undermines the experience: pest problems persist, communication breaks down on paperwork and approvals, pools stay closed much of summer, and tenants report surprise charges for damage they dispute. Staff quality is split: some managers are warm and helpful, others are dismissive or unavailable.

Affordable & Section 8 HousingGated & Secured CommunitiesFurnished & Corporate Housing
Doral Club Apartments
#100
59

Doral Club Apartments

3.2(190)✓ Google-verified

Doral Club draws strong loyalty from residents who praise staff responsiveness and fast maintenance, yet a significant portion of reviews report dirty or pest-infested units shown during tours and serious appliance failures. The gap between five-star and one-star ratings reflects a complex picture: some residents feel genuinely cared for, while others encounter basic habitability problems and billing frustrations.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Pearl Park
#101
59

Pearl Park

3.4(164)✓ Google-verified

Residents split sharply on Pearl Park. Those with good experiences praise staff like Wilmuir and Mario for prompt repairs, celebrate free food trucks and holiday events, and feel genuinely safe. Others describe a nightmare of repeated leaks, mold, roach infestations that arrived in appliances, water shutoffs, and units nothing like listings. One parent with immunocompromised children had to discard furniture due to pest severity. The property seems inconsistent: recent management changes brought visible improvements to some, yet maintenance problems persist for others months into tenancy. Staff responsiveness appears to turn on timing and individual staff member. The application process sometimes falters (unreturned fees, disputed background checks). Maintenance crews work quickly when they engage, but mold and pest issues suggest systemic building or supply issues management hasn't solved.

Luxury ApartmentsStudent HousingSenior Living Apartments
La Mirage
#102
59

La Mirage

3.2(158)✓ Google-verified

Many residents and prospects praise Melanie's leasing team for quick responses, attentive service, and straightforward move-ins. The grounds are mature and well kept, and maintenance arrives promptly on routine requests. However, water shutoffs occur monthly with little notice, rendering basic utilities unusable for hours or days, a serious strain for families with young children. Move-out billing has included miscalculated reletting fees and charges for normal wear like sun-damaged blinds, with management initially blaming staff when confronted. One prospective tenant paid nearly 900 dollars in guarantor fees and application charges only to be denied hours before key pickup, creating significant financial and logistical hardship. Pet policy information given over the phone contradicted what was said at the office. A resident also noted the complex limits internet service to AT&T only. Staff generally feel responsive on day-to-day issues, but financial and policy consistency appears weak.

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Monteverde
#103
63

Monteverde

4.5(13)✓ Google-verified

Most residents and prospects rave about the new build quality and staff warmth, especially Sierra's attentiveness during tours. One recent applicant faced a stark contrast: a dismissive leasing agent, a $1,350 guarantor fee, and nearly $4,000 upfront for a one-bedroom despite the advertised two-month rent incentive, leaving them feeling judged and unwelcome.

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4000 Horizon Hill Apartments
#104
54

4000 Horizon Hill Apartments

3.5(332)✓ Google-verified

Most tenants report serious maintenance neglect: roaches, water intrusion, and ceiling damage go unaddressed for months despite repeated requests. Staff are sometimes helpful but often unreachable, and work orders get marked complete without actual repairs. A minority praise cleanliness and specific staff, but the property shows troubling gaps between what management claims to fix and what actually happens.

Student HousingAffordable & Section 8 HousingGated & Secured Communities
Summit at Salado Creek
#105
53

Summit at Salado Creek

2.9(355)✓ Google-verifiedPublishes prices

Staff individuals like Michael, Lilia, Janie, and Lezzy earn consistent five-star praise for attentiveness and fast responses when residents contact them. However, their efforts are overwhelmed by systemic problems: widespread roach infestations across multiple buildings despite resident cleanliness, frequent amenity closures, water damage and mold that take weeks to address, and multiple management changes in short periods. Residents report paying hidden fees ($40 trash charge despite inconsistent pickup, $150 surprise increases under new management), dealing with broken gates that undermine security promises, and enduring odors and pests that saturate belongings. The property sits near an airport flight path, and noise complaints mention planes landing every 15 minutes. Reviews suggest the complex is under-resourced: one 2019 reviewer noted only one or two maintenance staff for the size of the complex.

Gated & Secured Communities
Echelon at Monterrey Village
#106
57

Echelon at Monterrey Village

3.4(200)✓ Google-verified

Move-in with one staff member is smooth, but the complex struggles with core operations. Amenities advertised at tours remain broken for months or years, the office rarely answers phones or emails, lease violations go unenforced, and management cycles through multiple leaders each year. One tenant faced water outages and was given an unusable apartment to shower in; repairs take weeks. Newer residents praise staff, but long-term tenants report a worsening pattern of neglect and cost-cutting by ownership. The apartments themselves are finished well, but the complex infrastructure fails: parking spaces are inadequate and sold extra, trash overflows, the pool sits closed despite being marketed, and the gym equipment has sat broken for years. Communication breakdowns around lease enforcement and maintenance requests are the loudest complaint. Staff turnover and ownership cost-cutting appear to be root causes.

Luxury ApartmentsAffordable & Section 8 HousingGated & Secured Communities
Medical Center Apartments
#107
57

Medical Center Apartments

3.3(157)✓ Google-verifiedPublishes prices

Staff like Janelle, Ana G., Micaela, and Ram receive genuine praise for quick communication and problem-solving when residents reach them directly. In-person visits to the office work better than phone calls. Location near schools and parks appeals to students and families, and pricing fits affordable budgets. However, chronic roach problems, recurring AC failures, and erratic trash pickup create persistent frustration. Work orders languish for weeks or months. Phone and email inquiries go unanswered. Residents report the experience hinges on which management staff is present; Ana G.'s departure and Elizabeth Contreras's arrival marked a sharp downturn for some. The gated community itself is quiet and safe when maintained, but oversight of common areas and resident compliance is inconsistent.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
The Cue at Medical Center
#108
53

The Cue at Medical Center

3.3(45)✓ Google-verifiedPublishes prices

Five-star reviews praise staff like Michael and Emily for attentiveness, note clean grounds and fast maintenance, and highlight the quiet, gated environment and medical center location. One-star complaints centre on roach infestations tenants report persist despite cleaning, water interruptions, unsafe exit design, and management responses that residents see as defensive rather than empathetic. The deposit fee practices also frustrate departing tenants.

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Barcelona Lofts
#109
57

Barcelona Lofts

3.4(125)✓ Google-verifiedPublishes prices

Bogart and Maria's hands-on attention wins praise from long-term residents, who report fast maintenance turnarounds and a genuine sense of community. But deposit delays, persistent pest complaints, parking disputes, and move-in condition issues create friction for others, and safety concerns around police visits and a non-functioning gate undercut the property's appeal.

Luxury ApartmentsStudent HousingSenior Living Apartments
Forest Ridge Apartments
#110
55

Forest Ridge Apartments

3.0(104)✓ Google-verified

Maintenance responds quickly and prices attract budget-conscious renters, but pest and mold problems run deep. Towing enforcement is heavy-handed and disputed; guests risk removal even with permits, and parking spaces are tight.

Student HousingAffordable & Section 8 HousingGated & Secured Communities
Oxford at Estonia
#111
60

Oxford at Estonia

3.6(126)✓ Google-verifiedPublishes prices

Reviewers consistently praise the front-office team and maintenance responsiveness, often naming staff like Sorina and Holly. The property offers spacious units with wood flooring and amenities; location near highways and services appeals to residents. However, complaints center on structural deterioration, pest problems, and aggressive move-out fees that leave tenants with unexpected charges despite deposits paid.

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Trailside Apartments
#112
55

Trailside Apartments

3.4(196)✓ Google-verifiedPublishes prices

Most residents struggle with maintenance delays, mold, plumbing leaks, and broken appliances that go unaddressed for months. Leasing staff provide false apartment details, then reverse promises at signing. A few praise Kathy and Jisela in the office when present, but multiple reviews name Claudia, Patricia, and Edna as dismissive and evasive. The property looks good from outside, but insides arrive dirty and damaged, with holes, rust, and missing fixtures. Deposit refunds and promised amenities vanish without response. New management arrived partway through recent reviews, bringing brief hope, then slipped back as staff turnover continues. One recent renewals note painless processing with current office team, yet complaints about the parent company's profit-focus and zero resident outreach persist.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
Knoll Crest Apartment
#113
59

Knoll Crest Apartment

3.3(366)✓ Google-verified

Knoll Crest is deeply split. New management (Anterra Group) has earned strong praise for fast maintenance and friendly staff, with some tenants renewing leases and praising same-day AC repairs and renovations. However, older complaints of roaches, mold, chronic AC breakdowns, and unresponsive office staff remain vivid and serious; tenants report calling 19 times without reaching anyone, weeks without cooling in Texas heat, and flooded units. The timing and extent of these issues (some from recent months, some older) suggests inconsistency or incomplete fixes rather than systemic resolution. Weekend gatherings, two pools, and a gym appeal to residents, but safety concerns (robberies, stabbings) and maintenance reliability remain contested. Renewal intent exists among those served by new staff, but warnings against signing a long-term lease are blunt and frequent.

Luxury ApartmentsStudent HousingSenior Living Apartments
Westchase Apartments
#114
59

Westchase Apartments

3.6(113)✓ Google-verified

Long-term residents praise fast maintenance, attentive staff, and clean facilities, but security concerns-especially persistent vandalism and lack of perimeter fencing-drove some away. Most report affordability and a welcoming community; a minority cite infrastructure gaps and unclear utility billing.

Luxury ApartmentsStudent HousingSenior Living Apartments
The Falls at Westover Hills
#115
59

The Falls at Westover Hills

3.2(390)✓ Google-verifiedPublishes prices

Two distinct experiences emerge: recent residents and long-term tenants who praise Luna and Fernando for easy moves and responsive care, alongside tenants facing months-long HVAC breakdowns, withheld deposits, and dismissive leasing staff. Maintenance crews perform well once engaged, but office professionalism has deteriorated under new management, leaving billing disputes unresolved. The Falls attracts people seeking affordable, spacious units and values the pool and community feel. However, tenants warn that persistence may be needed to get AC repairs approved or deposits returned, and current staff do not match the service standards previous teams set.

Student HousingAffordable & Section 8 HousingGated & Secured Communities
Timber Ridge Apartments
#116
58

Timber Ridge Apartments

3.5(120)✓ Google-verified

Long-term residents and newer tenants split sharply: some praise swift maintenance under recent staff and affordable terms for pet owners, while others describe a year or more of unresolved pest infestations, faulty patio doors, and selective enforcement of lease rules. Management appears responsive to unit-level requests but slow on systemic issues. Leasing staff (Cathy, Becky, Kathy) earn consistent five-star marks for professionalism and communication. However, recent reviews cite roaches in fridges and cabinets, fleas despite paid pest control, patio safety gaps, and gate security failures. One tenant reports staff may have retaliated for a complaint.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Lodge at Westover Hills
#117
57

The Lodge at Westover Hills

3.4(260)✓ Google-verified

Maintenance staff earn consistent praise for speed and professionalism, and newer tenants report smooth leasing experiences with standout agents like Keara and Tameka. However, long-term residents document persistent pest infestations, lax neighbor enforcement, rising safety concerns, and sharp move-out fee practices that some describe as predatory; the wide split between five-star and one-star reviews suggests very different experiences depending on lease length and expectations. Unit quality and management responsiveness remain flashpoints. While some tenants call the property quiet and family-oriented, others report mold, faulty wiring, and dismissive property managers. Office turnover is noted as a friction point. The property promises resort amenities and professional maintenance, which the skilled crew delivers, but systemic issues around tenant conduct, pest control, and financial transparency undermine the experience for those staying beyond the initial lease.

Student HousingGated & Secured CommunitiesFurnished & Corporate Housing
Mesa West Apartment Homes
#118
56

Mesa West Apartment Homes

3.1(72)✓ Google-verifiedPublishes prices

Satisfaction splits sharply between residents who praise the maintenance team's speed and staff like Miranda and Malik for their responsiveness, and those caught in serious problems. Long-term tenants report a noticeable shift when management changed, citing mold that went unaddressed despite multiple work orders, roaches, and aggressive leasing office behavior. The move-in experience tends to smooth, but deposit disputes and neglect of health hazards sour departures. The Far West Side complex offers affordable rates (1BR at $1,026, 2BR at $1,238) and advertises 24-hour maintenance, yet reviews split on whether that translates to action on serious issues like mold near crawling infants. Staff quality varies sharply by individual: experienced agents earn specific praise, while others are described as dismissive or unavailable. Pet owners and families report frustration with unsupervised children and lax common area upkeep.

Affordable & Section 8 HousingGated & Secured CommunitiesFurnished & Corporate Housing
Hunter's Glen Apartments
#119
56

Hunter's Glen Apartments

2.1(206)✓ Google-verified

When maintenance problems arise, Hunter's Glen can leave tenants waiting weeks or months for repairs. AC failures, roof leaks, and carpet damage have gone unresolved for stretches, forcing residents to seek workarounds at personal cost. While some office staff (especially Sarah and Angel) earn genuine praise for friendliness and helpfulness, management has broken documented promises, bait-and-switched lease renewals, and shown little sympathy for the inconvenience caused by their failures. Parking remains a persistent headache, with complaints about overcrowding and the management's refusal to issue tenant stickers. The 73% one or two-star rating reflects a business in decline. Earlier reviews credit faster repairs and better oversight, but current tenants describe a property that feels neglected and managed reactively rather than preventively.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Summit of Thousand Oaks
#120
54

Summit of Thousand Oaks

3.3(277)✓ Google-verified

Since management took over, residents face recurring failures: no hot water in new units, roaches in apartments, and maintenance requests logged but never addressed. Two long-term tenants praised recent renovations and package handling, but the majority report staff that do not answer phones, broken systems repaired only months later (if at all), and mold that sends allergy sufferers to hotels or hospitals. Billing disputes get no callback in weeks. The property's gym and pool exist but reviewers note the pool appeared dirty during tours and common areas reek of pet urine with burnt-out lights. Leasing agents impress initially, yet office follow-through fails so completely that residents spend hours calling with no answer and leave voicemails that go unreturned.

Gated & Secured Communities
Summer Place Apartments - Mac-Tex Properties LLC
#121
44 low data

Summer Place Apartments - Mac-Tex Properties LLC

3.6(50)

Summer Place offers student housing at a competitive rate in University Park with periods of strong cleanliness and quiet atmosphere, but recent reviews flag persistent maintenance gaps, cockroach issues, and car theft that undercut the value proposition.

Student HousingGated & Secured Communities
Villas of Leon Valley
#122
55

Villas of Leon Valley

3.5(34)✓ Google-verified

Staff members like Stephen and Genesis earn consistent praise for their kindness and professionalism, and some residents note clean grounds and a quiet senior-friendly setting. However, serious complaints dominate recent reviews: wildlife and loose cats damage property and pose health risks, maintenance responds selectively to work orders, and structural cracks, mold-covered sidewalks, and poor nighttime lighting create safety concerns. Management accountability appears weak, with little recourse above the property manager.

Luxury ApartmentsStudent HousingSenior Living Apartments
The Township Apartments
#123
30 low data

The Township Apartments

5.0(1)

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Student HousingGated & Secured Communities

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Common questions about gated & secured communities

Do gated apartment communities in San Antonio cost more?
Generally yes. Expect a premium over comparable non-gated units in the same area, though the gap varies a lot by neighborhood. Newer construction with staffed gates or controlled building access tends to sit at the top of the local rent range, while older complexes with just a vehicle gate may only add a modest amount over similar unsecured properties nearby.
Does a gate actually stop crime?
It reduces opportunistic entry but isn't a guarantee. Gates get left open by residents, tailgating is common, and a code that hundreds of residents share isn't much of a barrier on its own. The properties that hold up best combine the gate with lighting, cameras, and either patrol or an active property manager who fixes broken access points quickly.
What should I ask a leasing agent about security?
Ask whether the main gate has ever been broken and for how long, whether building entries and amenity areas (gym, pool, mailroom) require separate fob access, who monitors the cameras if there are any, and what the process is if a fob or gate code needs to be deactivated after a move-out or lost key.
How often do these communities update their security features?
It varies widely. Some owners upgrade gates, cameras, and lighting on a multi-year capital improvement cycle, especially after ownership changes. Others let equipment sit broken for months. This is one of the biggest differentiators between complexes that only look secured on a tour and ones that actually function that way day to day.

Last updated 2026-07-23