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The Starling Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 63 Google reviews · How we rank ›

3.6(63) 54 low data composite score See reviews on Google Publishes prices
Affordable & Section 8 HousingGated & Secured Communities
The Starling Apartments
Location
Far West Side, San Antonio
Services
Affordable & Section 8 Housing, Gated & Secured Communities
Reviews
63
Ranking
#85 in Affordable & Section 8 Housing
Best for
Families qualifying for income-based housing seeking multiple bedroom options.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Residents who moved in early gave this property high marks for cleanliness, friendly staff like Ms. Rashonda Bell, and community events. Recent reviews paint a much darker picture: the property lacks a maintenance person, the office is often closed, and grounds go unmanaged. Families with repair emergencies report dangerous waits. The gap between older reviews and current complaints is stark and troubling.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Sharp decline visible in the past year. Older reviews (2-4 years ago) consistently praise maintenance, responsive management, and cleanliness. Recent reviews (1-9 months) repeatedly cite zero maintenance staff, office closure, and grounds neglect. A resident with 3 years tenure notes the property has deteriorated since 2018.

Praised for
  • Staff responsiveness and personal attention (past)
  • Clean apartments and grounds (when maintained)
  • Welcoming community and events
  • Helpful leasing staff (named individuals)
Watch-outs
  • No maintenance staff, emergency repairs delayed
  • Office frequently closed or unresponsive
  • Neglected grounds and trash not removed
  • Management and upkeep declining over time
responsive-managementunresponsive-officeclean-facilitiesslow-maintenance-responsefriendly-staffwell-maintained-grounds
Best for: Families qualifying for income-based housing seeking multiple bedroom options.
Think twice if: Maintenance issues and office access are serious current concerns; call ahead and check in person before signing.

What This Community Gets Right

  • Income-based rent and Section 8 acceptance
  • Multiple unit sizes
  • Community programs and events
  • Gated security

Before You Tour

  • Ms. Rashonda Bell praised for responsiveness and personal recall of residents (older reviews)
  • Joe Martinez credited for leasing assistance
  • One resident reported locked office door and refusal to provide information
  • Recent complaints cite zero maintenance staff and persistent delays on emergency AC repairs
  • A/C failure led to child bronchitis per medical confirmation in one resident's account

Maintenance, Management & More

Affordable & Section 8 Housing
Property maintenance and office responsiveness have declined sharply; early residents praised clean grounds and staff, but recent reviews cite no maintenance staff and chronic office closure.

Compared to Nearby Communities

  • Rated 3.6 against a 3.6 average across the 126 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 10
Review volume 78
Review recency 76
Review sentiment 49
Profile completeness 100
Verification 30

Scores by Category

5
32
4
8
3
6
2
1
1
16

Common Renter Questions

Does The Starling accept Section 8 vouchers?
Yes, according to their website they accept Section 8 certificates and vouchers.
What unit sizes are available?
1-bedroom, 2-bedroom, and 3-bedroom apartments with fully-equipped kitchens, washer/dryer hook-ups, and central AC/heat.
Is there emergency maintenance available?
The property lists 24-hour emergency maintenance on their website, but recent reviews report no maintenance staff on site and significant delays on emergency repairs including AC failures.

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Last updated 2026-09-25