Greater San Antonio Apartment Complex Guide
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Big Rock

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 53 Google reviews · How we rank ›

3.6(53) 60 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate Housing
Big Rock
Location
Inner West Side, San Antonio
Service
Furnished & Corporate Housing
Reviews
53
Ranking
#44 in Furnished & Corporate Housing
Best for
Families and working professionals seeking quiet, well-maintained furnished housing with attentive management.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25.

What Residents Say

Big Rock has turned around under new management, with residents consistently praising the front office team, especially Ruby, for attentiveness and flexibility. Recent unit remodels, new appliances, and same-day maintenance fixes create a calm, welcoming feel on Military Drive near parks and restaurants.

The property works well for families and working professionals. A few long-term residents note the rent went up when ownership changed, and some units lack storage space. No pool or organized activities for kids, which matters if that's a priority.

Praised for
  • responsive staff especially Ruby
  • quick maintenance response
  • recent renovations and upgrades
  • family-friendly environment
  • helpful leasing process
Watch-outs
  • no swimming pool or kids activities
  • rent increase under new ownership
  • limited storage in some units
responsive-managementwell-maintained-groundsfriendly-staffclean-facilitiesquiet-community
Best for: Families and working professionals seeking quiet, well-maintained furnished housing with attentive management.
Think twice if: No pool or planned activities for kids; rent increased under new ownership; some units have limited storage.

What This Community Gets Right

  • New management overhaul with responsive staff
  • Same-day or next-day maintenance service
  • Recently remodeled units with new appliances
  • Flexible leasing (approves residents with no credit history)

Before You Tour

  • Ruby (leasing/guest relations staff) consistently cited for responsiveness and flexibility
  • Maintenance team responds same-day or next-day to repair requests
  • Recent unit remodels include new appliances and flooring
  • Management works with residents in financial hardship
  • Jessica and Ruby named as core management team

Maintenance, Management & More

Furnished & Corporate Housing
Residents praise recent renovations with new appliances, responsive maintenance, and flexible leasing, but some note rent increase under new ownership.

Compared to Nearby Communities

  • Rated 3.6 against a 3.83 average across the 107 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 10
Review volume 75
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 0

Scores by Category

5
30
4
4
3
2
2
2
1
15

Common Renter Questions

How quickly does maintenance respond to repair requests?
Same-day or next-day service according to recent residents. One reviewer reported a kitchen faucet fixed within hours on a Friday afternoon.
Will the leasing office work with me if I have no credit history?
Yes. Ruby and the leasing team have approved applicants with no credit background, based on recent reviews.
Have the apartments been updated recently?
Yes. Units have been remodeled with new appliances, flooring, and furnishings as part of the new management overhaul.

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Last updated 2026-09-25