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Villas de Toscana

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 166 Google reviews · How we rank ›

3.4(166) 59 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 Housing
Villas de Toscana
Service
Affordable & Section 8 Housing
Reviews
166

What Residents Say

Strong personalities divide opinion. Marissa and the maintenance team earn consistent praise for responsiveness and professionalism, while a vocal minority report persistent roach problems, temporary repairs, and administrative friction. Location and amenities work for long-term residents willing to navigate early communication gaps.

Recent shift: Pest-control efforts appear more active in recent months; a reviewer in late March 2026 noted roach treatment and significant improvement after mentioning earlier problems in a longer-standing relationship with management.

Praised for
  • responsive manager and staff
  • quick maintenance response during business hours
  • quiet, safe neighborhood
  • good value for price
  • welcoming to families and pet owners
Watch-outs
  • roach infestation recurring
  • slow maintenance outside business hours
  • poor inter-office communication
  • repairs are temporary patches not replacements
  • damaged vehicle without clear parking info
responsive-managementpoor-communicationclean-facilitiespest-problemsquiet-communitysafe-communityfriendly-staffvalue-for-money
Best for: Long-term affordable housing residents comfortable working with responsive staff despite occasional pest control challenges.
Think twice if: Pest issues are a concern; some reviewers report recurring roaches despite treatment. Maintenance is same-day during business hours but slower outside those windows. Early communication about parking and move-in details matters.

What This Community Gets Right

  • responsive management and office staff
  • quick same-day maintenance during business hours
  • quiet, family-friendly location
  • good value for money in affordable housing

Before You Tour

  • Manager Marissa praised for responsiveness and professionalism across multiple recent reviews
  • Maintenance staff offer same-day service during business hours
  • Roach treatment on-site as of March 2026; improvement noted by recent reviewer
  • Complex has gated access but gates reportedly worked only 20% of the time for one long-term resident

Maintenance, Management & More

Affordable & Section 8 Housing
Good value for price and responsive management, but roach infestation and slow repairs deter some long-term residents.

Compared to Nearby Communities

  • Rated 3.4 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
85
4
12
3
5
2
6
1
58

Common Renter Questions

How quickly does maintenance respond?
Same-day if you submit a work order during business hours. Outside those hours or for routine requests, waits can stretch 2-3 days or longer.
Are there pest issues I should know about?
Some residents report recurring roach problems. The complex conducted roach treatment by late March 2026, with at least one recent resident noting significant improvement.

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Staff members like Tee and Madison earn consistent praise for speedy maintenance-often within 24 hours-and genuinely helpful guidance through move-in. Residents describe the complex as affordable, spacious, and quiet, with units that feel clean and homey. Long-term residents and newcomers alike highlight the personal touch: office staff treat people kindly even when language barriers exist, and work requests placed on weekends get addressed by mid-week. The combination of responsive upkeep and genuine care from named team members shapes why many say they feel lucky to live here.

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Last updated 2026-08-23