Greater San Antonio Apartment Complex Guide
Menu

Villas de Toscana

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 167 Google reviews · How we rank ›

3.3(167) 59 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury Apartments
Villas de Toscana
Location
Far West Side, San Antonio
Services
Affordable & Section 8 Housing, Luxury Apartments
Reviews
167
Ranking
#48 in Affordable & Section 8 Housing
Best for
Tenants seeking affordable housing with reliable staff support and willingness to work through maintenance issues.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Villas de Toscana delivers strong support from key staff members like Marissa and Tabatha, with affordable rates and a quiet location that appeals to families. However, new residents commonly report roach problems, unexpected fees, and inconsistent office communication that has led to credit reporting disputes and eviction threats.

Praised for
  • Staff responsiveness and professionalism from Marissa and Tabatha
  • Same-day maintenance during business hours
  • Good location, quiet neighbourhood
  • Affordable pricing
  • Amenities and pool quality
Watch-outs
  • Roach infestations at move-in
  • Hidden fees and billing disputes
  • Inconsistent office communication and unprofessional conduct
  • Slow maintenance response (2-3 days wait)
  • Security issues and gate malfunction
responsive-managementpoor-communicationclean-facilitiespest-problemsquick-maintenanceslow-maintenance-responsefriendly-staffunresponsive-officeparking-issueshidden-feesvalue-for-money
Best for: Tenants seeking affordable housing with reliable staff support and willingness to work through maintenance issues.
Think twice if: Pest control and billing transparency are high priorities; move-in condition and office communication have caused problems for some residents.

What This Community Gets Right

  • Named managers Marissa and Tabatha deliver consistent support
  • Same-day maintenance response during business hours
  • Affordable rent and quiet neighbourhood setting
  • Pool and fitness amenities included

Before You Tour

  • Manager Marissa praised for professionalism and patience
  • Maintenance staff Louis noted as efficient
  • Same-day maintenance available during business hours
  • One employee was dismissed after tenant food theft allegations
  • Residents report $150 application fee, $50 additional fee, $300 deposit, plus disputed charges ($100 check return fee, rental fees totalling $486)
  • Gate security non-functional for years; car break-ins reported
  • Pool neglect led to green water requiring full drain
  • Roach treatments administered; significant improvement noted post-treatment

Maintenance, Management & More

Affordable & Section 8 Housing
Affordable rates and responsive management from Marissa draw positive comments, but move-in pest problems and billing surprises undermine value for budget-conscious renters.
Luxury Apartments
Pool and fitness amenities are available, but maintenance neglect (green pool, broken gate) and pest issues contradict luxury positioning.

Compared to Nearby Communities

  • Rated 3.3 against a 3.6 average across the 126 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
84
4
12
3
5
2
6
1
60

Common Renter Questions

How quickly does maintenance respond?
Same-day if you submit the work order during business hours; otherwise expect 2-3 days.
What fees should I expect beyond rent?
Application fee $150, additional processing fee $50, and security deposit $300; some tenants report additional charges for check returns and rental fees.
Is pest control an issue?
Roach infestations are reported frequently at move-in, though the complex has conducted treatments with reported improvement.

Similar apartment complexes nearby

Westover Oaks
88

Westover Oaks

4.7(229)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team, particularly Lisa Plata, for professionalism and genuine care throughout the rental process and beyond. Maintenance responds promptly to requests, amenities are well-maintained, and the pet-friendly policy with no restrictions appeals to families and pet owners alike. The community's gated layout, ample parking, and onsite services (gym, pool, dog park, coworking space) keep residents engaged. Staff members know residents by name years after move-in and go out of their way to help with maintenance emergencies and community events.

Pet-Friendly ApartmentsLuxury ApartmentsFurnished & Corporate Housing
Legacy at Crown Meadow
52

Legacy at Crown Meadow

2.5(71)✓ Google-verified

A handful of tenants praise the leasing team and early impressions, but 61% of reviews are one or two stars. Most complaints center on maintenance delays (weeks or no-shows), aging AC units that management won't replace despite rent hikes, and management missteps including billing errors and inappropriate accusations. Neighbors report loose dogs, parking takeovers, and package theft. One long-time tenant says the complex declined sharply after a management change and comparison company transition.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Willowbend Apartments
72

Willowbend Apartments

4.4(255)✓ Google-verified

Willowbend attracts praise for its office staff warmth and move-in process, with long-term residents appreciating the welcoming culture. The past two months show sharp decline: AC failures go unrepaired for weeks in Texas heat, maintenance requests take months, work orders are closed unfinished, and the pool sits closed since last year. Reviewers distinguish between kind office and maintenance workers and management decisions that leave residents uncomfortable and frustrated. Recent maintenance staff turnover has left single technician overwhelmed. New management prompted residents to organize and file complaints, citing policy breakdown rather than staff effort. One household endured AC stuck at 89 degrees, a sprinkler leak that damaged walls for six weeks unrepaired, and roach infestations undisclosed at lease. Affordability alone does not offset sustained service failures.

Affordable & Section 8 HousingFurnished & Corporate Housing

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-25