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Villas at Rogers Ranch

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 104 Google reviews · How we rank ›

3.2(104) 53 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Villas at Rogers Ranch
Location
Far North Central, San Antonio
Service
Pet-Friendly Apartments
Reviews
104

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.

What Residents Say

Villas at Rogers Ranch offers a convenient North San Antonio location and dog park, but residents report severe, persistent problems. The main frustration is near-total unresponsiveness from management, especially after move-out. Multiple tenants experienced mold from aging windows and AC units, high utility bills ($250+ electric, $100 water for one-bedrooms), and maintenance delays. Early positive experiences faded as complaints about lease violations, deposit disputes, and health hazards mounted. The office relies heavily on an AI chatbot and rarely returns calls or emails.

Praised for
  • responsive maintenance (when present)
  • quiet community
  • good location
  • dog park amenity
Watch-outs
  • unresponsive office staff and AI chatbot
  • serious mold and water damage issues
  • poor building condition and aging infrastructure
  • expensive utilities
  • unresponsive move-out process and deposit disputes
unresponsive-officeslow-maintenance-responsepoor-communicationclean-facilitiesquiet-communityhidden-fees
Think twice if: Tenants who need reliable maintenance response and clear communication. Expect slow office contact, unresolved move-out payment disputes, and potential mold from aging infrastructure.

What This Community Gets Right

  • dog park on-site
  • in-unit washer-dryer
  • convenient North San Antonio location
  • two-mile hike and bike trail

Before You Tour

  • One-bedroom rent cited at $1,432 per month
  • High utility costs: electric bills $250-300+, water bills around $100 for one-bedroom
  • Move-out refunds delayed; collection agency escalation reported
  • Multiple mold complaints tied to 25-year-old windows and AC units
  • Security deposit held or disputed; additional fees charged for tub resurfacing ($450)
  • AI chatbot 'Abby' handles initial inquiries; leasing agents rarely follow up
  • Pool frequently shut down for repairs
  • Package delivery problems due to lack of gate code access

Maintenance, Management & More

Pet-Friendly Apartments
Dog park praised for amenity, but one report of unmanaged noise and lax enforcement of after-hours rules.

Compared to Nearby Communities

  • Rated 3.2 against a 3.78 average across the 313 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

Most Mentioned in Reviews

poolhelpful office staffquiet communityaccess to highwaysdog parklease terminationtrailmaintenanceprompt responsesnoise

How This Score Was Calculated

How We Score
Star rating 0
Review volume 88
Review recency 100
Review sentiment 34
Profile completeness 100
Verification 30

Scores by Category

5
46
4
10
3
5
2
6
1
37

Common Renter Questions

Is there on-site pet amenities?
Yes. The complex has a dog park on-site. However, one resident reported inadequate enforcement of noise rules late at night.
Are there maintenance emergencies handled on holidays?
According to reviews, emergency calls are not returned on holidays; expect response the next day at earliest.
What is the typical utility cost?
Residents report electric bills of $250-300+ per month (even with AC set to 76F) and water bills around $100 for one-bedrooms, due to aging insulation and windows.

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Last updated 2026-09-25