Trailside apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · How we rank ›

No rating yet 16 low data composite score See reviews on Google

Luxury Apartments

Location: Far West Side, San Antonio
Service: Luxury Apartments
Ranking: #308 in Luxury Apartments

Google Business Profile is the source for the business data shown here, last checked 2026-09-25.

What Residents Say

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Based on limited recent reviews, so treat this as low-confidence.

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How This Score Was Calculated

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Star rating 0

Review volume 0

Review recency 0

Review sentiment 49

Profile completeness 25

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Cypress Cove

3.2(39)✓ Google-verified

Long-term residents praise the friendly office staff and newer maintenance team's responsiveness, but safety concerns dominate complaints: vehicle break-ins, package theft, and homeless activity on the property recur across years. Unit quality varies widely, from residents enjoying quiet living to others reporting roaches, water damage, and mold. Management consistency remains a worry.

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Eagle Ridge Apartments

3.7(132)✓ Google-verified

Most residents praise attentive staff and fast maintenance turnarounds, particularly leasing agent Jacky and technician Marcos. Section 8 acceptance and proximity to Ingram Mall draw first-time renters and people without cars. However, significant complaints surface about broken amenities (pool down for months, laundry under renovation), units handed over dirty with pest signs, and residents reporting safety lapses: break-ins, transient camping, and inconsistent eviction practices. Leadership changes appear to have sharpened tenant concerns about security and fair process.

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Istana at Wurzbach

4.5(139)✓ Google-verified

Miguel at leasing stands out for professionalism and attention to detail, and the complex itself offers visually appealing grounds and well-kept gym facilities. Behind move-in, the experience deteriorates: residents report three property managers in months, pest control unpaid for since March without notice, roof leaks and standing water in breezeways lasting months, and trash service failures despite monthly fees. Security cameras do not actually exist on the property despite residents' assumption, and vehicles have been stolen in broad daylight. The disconnect between the showroom experience and lived reality is stark. A resident after nine months still fights an unresolved pest infestation, while management ignores escalations to regional level. Maintenance staff work hard but are stretched thin; the real friction comes from absent communication and accountability from above. For a luxury complex, the gap between promised services (valet trash three days weekly, pest control included) and delivery is the defining problem.

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Trailside apartments

What Residents Say

Compared to Nearby Communities

How This Score Was Calculated

Similar apartment complexes nearby

Cypress Cove

Eagle Ridge Apartments

Istana at Wurzbach

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