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The WerX Apartment

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 258 Google reviews · How we rank ›

3.1(258) 59 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The WerX Apartment
Location
San Antonio International Airport Vicinity, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
258
Ranking
#186 in Luxury Apartments
Best for
Renters prioritizing leasing-office responsiveness and willing to move in soon.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.

What Residents Say

New staff and management have earned genuine praise for responsiveness and improvements, but deep structural problems persist. Long-time residents report ongoing pest infestations, unreliable utilities, and AC units that take months to repair; the turnover in office staff creates confusion about lease approvals and maintenance requests.

Praised for
  • friendly and responsive leasing staff
  • quick maintenance response under new management
  • clean, well-maintained units
  • security on-site
Watch-outs
  • severe pest infestation (roaches, ants)
  • chronic water and hot water outages
  • long repair times for AC units
  • inconsistent office management turnover
  • poor leasing office communication
friendly-staffquick-maintenanceclean-facilitiespest-problemspoor-communicationslow-maintenance-responsesafe-community
Best for: Renters prioritizing leasing-office responsiveness and willing to move in soon.
Think twice if: Long-term residents report pest infestations, water outages, and months-long AC repair waits despite management changes.

What This Community Gets Right

  • Staff praised by name (Alana, LaToya, Sebastian, Angel, Miguel)
  • active property upgrades reported
  • security on-site
  • claims of faster maintenance under new management

Before You Tour

  • Leasing staff frequently named: Alana, LaToya, Sebastian, Angel, Miguel, Cassandra, Priscilla
  • Common complaints: roaches and ants described as infestation-level; AC repairs taking minimum two months; AC units salvaged from empty units
  • Long-time resident reports 2.5 years of intermittent hot water failures
  • Pest control charged as resident fee but reportedly ineffective
  • New management noted as improvement by some recent residents; others report continuing issues

Maintenance, Management & More

Luxury Apartments
Recent five-star reviewers highlight cleanliness and upgrades; long-term resident disputes luxury claim, citing old units and infestations.
Pet-Friendly Apartments
Website lists pet-friendly units; no review text discusses pet policies or pet experience.

Compared to Nearby Communities

  • Rated 3.1 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
127
4
7
3
5
2
2
1
117

Common Renter Questions

Are the apartments pet-friendly?
Yes, the business website lists pet-friendly apartments as a service.
Who should I ask for a leasing tour?
Recent reviews name LaToya, Alana, and Cassandra as helpful leasing staff.
How long do AC repairs usually take?
One long-term resident reported a minimum two-month wait for AC repair, and the units were salvaged from empty apartments due to age and parts unavailability.

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Last updated 2026-09-25