Greater San Antonio Apartment Complex Guide
Menu
Check Availability Call

The WerX Apartment

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 260 Google reviews · How we rank ›

3.1(260) 59 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The WerX Apartment
Service
Luxury Apartments
Reviews
260

What Residents Say

Half the reviews are five-star praise for staff like Latoya, Alana, and Sebastian, who earn consistent mention for responsiveness and professionalism. The other half report nightmare scenarios: long-term residents cite untreated infestations, AC units down for months due to missing parts, and management revolving so fast that policies change week to week.

Staff quality appears genuine and highly variable by role. Newer residents and tour-takers rave about leasing staff friendliness. Long-term residents report that maintenance responsiveness has improved under recent management but battles deep, persistent problems: unit age makes parts unavailable, pest control is reactive and often ineffective, and water/heating failures recur. The property markets itself as renovated and upgraded, yet core infrastructure remains a flashpoint.

Praised for
  • friendly, attentive leasing staff
  • responsive maintenance under new management
  • clean units and grounds
  • on-site amenities and security
Watch-outs
  • pest infestations (roaches, ants)
  • slow/months-long AC repair delays
  • inconsistent management and staff turnover
  • poor communication from leasing office
responsive-managementpoor-communicationclean-facilitiespest-problemsquick-maintenanceslow-maintenance-responsefriendly-staffpackage-theft
Best for: Short-term renters or those prioritizing staff service and amenities over long-term infrastructure reliability.
Think twice if: Pest infestations, aging units with slow replacement part availability, and chronic water/heating issues persist despite recent management changes.

What This Community Gets Right

  • attentive leasing and front office staff
  • pool, fitness center, café, and wine bar
  • near major transit corridors
  • recent management changes bring faster maintenance response

Before You Tour

  • Leasing staff Latoya, Alana, and Cassandra earn repeated mention for friendliness and professionalism
  • Maintenance staff Sebastian and Angel cited for problem-solving
  • AC repairs routinely take two months or longer; units cannot source replacement parts due to age, so staff swap functioning units from empty apartments
  • Long-term residents report recurrent roaches, ants, and pest control fees without resolution
  • Recent management turnover; some residents note inconsistent policies week to week
  • Property manager Priscilla mentioned positively for team quality

Maintenance, Management & More

Luxury Apartments
Staff professionalism and amenities praised, but unit age, pest problems, and repair delays undercut luxury positioning.

Compared to Nearby Communities

  • Rated 3.1 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
128
4
7
3
5
2
2
1
118

Common Renter Questions

How long does AC repair typically take?
Long-term residents report two months minimum; staff swap functioning units from vacant apartments when replacement parts cannot be sourced for aging units.
Is pest control included?
Residents report paying additional fees for pest control, and say treatment is often ineffective or staff fails to show.
What amenities does the property have?
Swimming pool, fitness center, café lounge, wine bar, picnic area with barbecue, and on-site security.

Similar apartment complexes nearby

Camino Real Apartments
49 low data

Camino Real Apartments

3.3(39)✓ Google-verifiedPublishes prices

Long-term residents praise emergency response and ground maintenance, but the complex struggles with a sharp divide: newer reviews and shorter-term tenants report mold not properly fixed, roaches, inadequate security, and unresponsive or dismissive staff. Break-ins and homeless camps are documented problems. Management communication-especially regarding lease terms and prospective tenant follow-up-is inconsistent at best.

Luxury Apartments
View profile
Winston Apartments
74

Winston Apartments

4.3(80)✓ Google-verified

Most residents enjoy quiet, well-kept grounds with attentive staff who respond quickly to maintenance needs. Monica, Danielle, Jose, and the office team earn consistent praise for making residents feel valued. One long-term tenant reported persistent ants on the third floor; another noted office hours shifted from 6pm to 5pm without updated signage.

Luxury Apartments
View profile
The Broadwater at Salado Creek
60

The Broadwater at Salado Creek

3.6(131)✓ Google-verified

Half the reviews praise Latrice and the maintenance team for quick fixes and clean grounds, with residents feeling safe in a quiet spot near the airport and highways. The other half report repeated car break-ins despite police reports, overcrowded parking, and past management that didn't respond to requests-though new leadership seems to have improved responsiveness for most residents. Staff turnover and shifting priorities have left the community feeling less organized than it once was. Residents are split on whether the location and amenities justify the concerns about crime, parking constraints, and the need to ask multiple times for major repairs.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-23