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The Anthony at Canyon Springs

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 342 Google reviews · How we rank ›

3.6(342) 61 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Anthony at Canyon Springs
Service
Luxury Apartments
Reviews
342

What Residents Say

Strong five-star loyalists praise the spacious units, garages, and grounds. Long-term residents note the location, pool, and quiet community. However, a vocal group reports slow maintenance (weeks to months for basic repairs), poor interdepartmental communication that requires escalation to corporate, and inconsistent follow-through. Pool cleanliness and trash management are recurring frustrations. Staff like Mario, Anthony, Debbie, and Priscilla receive individual praise, while management accountability is questioned.

The divide seems sharp: those who avoid needing maintenance stay happy; those who do report a cycle of unanswered calls, forgotten work orders, and resistance from management. One resident waited three months for a garage repair quote. Multiple reviews cite having to chase down answers repeatedly, leading many to advise potential renters to ask about maintenance response times and get commitments in writing before signing.

Praised for
  • spacious apartments with garages
  • beautiful grounds and pool
  • quick leasing staff for urgent moves
  • responsive individual staff members
Watch-outs
  • slow maintenance response and incomplete work
  • poor communication between departments
  • inconsistent management accountability
  • dirty pool and trash management
  • broken gates that go unfixed
responsive-managementslow-maintenance-responsewell-maintained-groundsclean-facilitiesfriendly-staffunresponsive-office
Best for: Long-term residents seeking space, garages, and quiet community; those with minimal maintenance needs.
Think twice if: You file regular maintenance requests or expect quick turnarounds; communication gaps and slow response times are consistent complaints.

What This Community Gets Right

  • spacious floor plans with garages
  • scenic location and quiet grounds
  • pool and on-site recreation amenities
  • same-day leasing availability for urgent moves

Before You Tour

  • Mario (maintenance technician) praised for thorough AC repair work
  • Anthony (leasing agent) handles same-day move-ins; also J.D.
  • Debbie, Miranda, Ashley, and Priscilla named as strong office staff
  • One resident waited three months for a garage repair quote
  • Residents report 1-2 month delays on hot water and dishwasher repairs
  • Gate malfunction unresolved for 2+ years despite repeated assurances
  • Corporate escalation improved communication and documentation
  • One work order open 1+ month (clogged sink)

Maintenance, Management & More

Luxury Apartments
Spacious, well-located units with garages and amenities attract long-term residents, but slow maintenance response undermines luxury positioning.

Compared to Nearby Communities

  • Rated 3.6 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

Most Mentioned in Reviews

kids play areahelpful staffgaragepool cleanlinessclean groundsspacious apartment homesattached garagedeer watchingapartment huntingmovie room

How This Score Was Calculated

How We Score
Star rating 7
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
200
4
20
3
9
2
14
1
99

Common Renter Questions

How fast can you process a lease if I need to move quickly?
The leasing team (especially Anthony) can move someone into an apartment the same day if urgent, according to recent reviews.
What happens if I submit a maintenance request?
Response times vary widely. Some residents report issues resolved promptly by individual technicians like Mario; others report 1-2 months or longer, especially if they file a complaint about the work.
Is the pool clean and usable year-round?
Reviews are mixed. Some call it 'nice'; others say it is dirty more days than clean. Pool closures for maintenance or water shutdowns occur.

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Last updated 2026-08-23