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The Anthony at Canyon Springs

Updated 2026-07-23 · 1,329 reviewed · 397 listed · Scored from 328 Google reviews · How we rank ›

3.6(328) 59 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Anthony at Canyon Springs
Service
Luxury Apartments
Reviews
328

What Residents Say

The Anthony divides tenants starkly. Long-term residents and those who connect with specific staff members (Priscilla, Ashley, David) report spacious units with garage and Jacuzzi tubs, attentive office support, and a quiet feel. Most recent arrivals describe a severe crisis: apartments not move-in ready for months, roaches despite ongoing fumigation, maintenance requests taking weeks or never closing, and a single overflowing garbage compactor creating a landfill aesthetic.

Management's core weakness is follow-through and communication. Upper staff (Miranda) acknowledge concerns verbally but rarely act, creating what reviewers describe as unaccountable middle management. The security gate stays open constantly. Pool maintenance has deteriorated this summer with algae and locked bathroom areas. Several tenants note the website photos do not match actual unit condition, and water outages remain frequent and unannounced.

Praised for
  • attached garage with opener and Jacuzzi tub in units
  • staff members go above and beyond when engaged (Priscilla, Ashley, David, Miranda)
  • spacious floor plans and community amenities
  • quiet community and grounds appearance when maintained
Watch-outs
  • severe maintenance delays spanning months; work orders marked resolved without completion
  • poor move-in condition: dirty carpets, paint splatter, broken fixtures, cigarette smell
  • roach infestations and pest control failures
  • understaffed garbage compactor leading to overflow and landfill appearance
  • non-functional or often-open security gate undermining gated community status
  • unresponsive management; difficult to reach accountability beyond lower-level staff
  • water outages with no notice
  • dirty pool with algae; locked and filthy bathroom areas
slow-maintenance-responseunresponsive-officeclean-facilitiespest-problemshidden-feesfriendly-staffwell-maintained-groundsparking-issues
Best for: long-term residents or those with personal relationships to office staff who can navigate repairs directly
Think twice if: you plan to move in soon, cannot absorb 4-8 week repair delays, or are sensitive to roach infestations and dirty common areas in the move-in phase

What This Community Gets Right

  • one- to four-bedroom units with individual garages and Jacuzzi tubs
  • amenities include swimming pool, fitness center, basketball and tennis courts, dog park, clubhouse
  • staff members (Priscilla, Ashley, David) deliver thorough, professional service when engaged

Before You Tour

  • David (maintenance staff) praised for staying late Friday to complete urgent work orders and demonstrating thoroughness
  • Priscilla, Ashley, and Miranda (office staff) named in both high and low reviews; positive feedback tied to willingness to escalate; negative tied to lack of follow-through
  • security gate frequently left open despite gated community claim
  • single garbage compactor for entire complex; regularly overflows to landfill state
  • fumigation notices sent but units reportedly not entered for service
  • third-party maintenance contractors used for some repairs; communication gaps result in wrong units worked on or damage blamed on prior condition

Maintenance, Management & More

Luxury Apartments
move-in condition consistently poor; units arrive with paint splatter, dirty carpets, broken fixtures, and lingering smoke smell; not ready for days or weeks

Compared to Nearby Communities

  • Rated 3.6 against a 3.81 average across the 243 luxury apartments businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

Most Mentioned in Reviews

kids play areahelpful staffpool cleanlinessclean groundsdirty poolsspacious apartment homesattached garagedeer watchingbroken shower knobapartment hunting

How This Score Was Calculated

How We Score
Star rating 7
Review volume 100
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Scores by Category

5
196
4
16
3
7
2
13
1
96

Common Renter Questions

Do all units have garages?
Yes, according to positive reviews, every unit comes with an attached garage. Reviewers also note garage door malfunction and delayed garage fob issues on move-in.
What is the biggest maintenance complaint?
Work orders routinely take weeks or months to close, and residents report orders marked resolved without any visit from staff. Communication with contractors is poor, and wrong units or systems are sometimes worked on.
Is this actually a gated community?
The complex is designed as gated, but multiple recent reviews report the security gate is frequently left open and non-functional, making the gated status ineffective.
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Last updated 2026-07-23