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Sugar Hill Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 49 Google reviews · How we rank ›

4.1(49) 66 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 Housing
Sugar Hill Apartments
Service
Affordable & Section 8 Housing
Reviews
49

What Residents Say

Sugar Hill delivers steady, clean living at a price that works for long-term residents. Staff members like Lorraine, Maria, and maintenance technician Art earn consistent praise for same-day or next-day repairs and genuine helpfulness. The main friction points are strict lease enforcement and intrusive oversight from neighbors and office alike, plus historical concerns about mail theft and maintenance responsiveness under prior management.

Location near shopping and UTSA appeals to cost-conscious renters seeking quiet streets and older, respectful neighbors. Residents report feeling safe and enjoying ample storage, though parking can be tight and the management style is unforgiving about lease rules.

Praised for
  • responsive and friendly staff
  • quick maintenance service
  • well-maintained grounds
  • quiet and peaceful community
  • affordable rent for square footage
Watch-outs
  • strict enforcement and nosy management
  • mail security issues
  • parking inconvenience
  • pest problem (historical)
  • prior management change created dissatisfaction
responsive-managementwell-maintained-groundsquiet-communityclean-facilitiesvalue-for-moneyfriendly-staffsafe-community
Best for: Long-term renters seeking affordable, quiet living with reliable maintenance in a safety-conscious community.
Think twice if: Tenants who value privacy or plan unofficial side income; lease enforcement is strict and neighbors frequently report minor rule violations.

What This Community Gets Right

  • Same-day or next-day maintenance response
  • Affordable rent for unit size
  • Quiet, well-maintained grounds
  • Named staff (Lorraine, Maria, Art) known for reliability

Before You Tour

  • Maintenance technician Art delivers same-day or next-day repairs
  • Office managers Lorraine and Maria handle approvals and service requests
  • Assistant manager Nicky Cox assists with tenant issues
  • Rent cited at approximately $1,000/month including utilities in at least one case
  • Mail theft incident reported; mail unit previously breached
  • Parking sometimes crowded; guest spots available as backup
  • Car keying incidents reported; break-ins a past concern but none confirmed to date

Maintenance, Management & More

Affordable & Section 8 Housing
Affordable rent paired with spacious layouts and quick maintenance, though strict enforcement and nosy neighbor culture deters some.

Compared to Nearby Communities

  • Rated 4.1 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 32
Review volume 74
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Scores by Category

5
32
4
4
3
4
2
2
1
7

Common Renter Questions

How quickly do maintenance requests get completed?
Residents report same-day or next-day service. Work orders are fulfilled promptly and properly.
What is the rent around?
One resident cited approximately $1,000/month including utilities; pricing varies by unit size and lease terms.
Is parking available?
Standard parking is available, though sometimes tight. Guest spots are available as backup. Car security has been a historical concern (keying reported; break-ins a past worry but none confirmed).

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Last updated 2026-08-23