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Oak Springs Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 86 Google reviews · How we rank ›

3.0(86) 56 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Oak Springs Apartments
Service
Luxury Apartments
Reviews
86

What Residents Say

Tenants consistently praise staff warmth and maintenance speed, with several five-year residents crediting respectful treatment and quick repairs. Aaron in particular is named repeatedly as patient and helpful. The complex offers solid pet amenities and a pool, drawing families and first-time renters. However, a vocal minority reports year-long roach infestations despite repeated treatments, a cramped weight room, and dog noise loud enough to disturb neighbours. One tenant disputes an unresolved application fee charge. The property divides sharply between those who feel heard and cared for and those battling unresolved pest and noise issues.

Services shine when staff are involved, falter in pest management and fitness facilities. Early termination fees (one cited as $2,679) are steep, and internet provider options are limited. The complex appears to invest in security and staff training but contracts a pest control company reviewers find ineffective.

Praised for
  • responsive staff and management, especially Aaron
  • quick maintenance response
  • pet-friendly and amenities (pool, dog park, fireplace)
  • long-term tenant loyalty and respect
Watch-outs
  • persistent roach/pest control failures
  • weight room too small and lock breaks frequently
  • noise from dogs and construction
  • unresolved application fee disputes
responsive-managementfriendly-staffpest-problemsnoisy-neighborsamenity-qualityclean-facilities
Best for: Pet owners and long-stay tenants who value responsive staff and quick repairs.
Think twice if: Pest control concerns (recurring roach complaints over 1-2 years), noise from dogs, weight room too small and locks fail, early termination fees steep.

What This Community Gets Right

  • Staff reputation for responsiveness and warmth (Aaron named across reviews)
  • Quick maintenance response and follow-through
  • Pet-friendly with dedicated amenities (dog park, fireplace allowed)
  • Strong loyalty from long-term tenants

Before You Tour

  • Aaron repeatedly praised for patient leasing and tenant help
  • Maintenance team responds same-day to calls
  • Roach infestations persist despite annual treatments and chemical spraying
  • Weight room lock is battery-powered and frequently non-functional
  • One tenant reports $2,679 early termination fee
  • Complex conducts building-wide pest bombs but effectiveness questioned
  • Pool has dedicated pool man for maintenance

Maintenance, Management & More

Luxury Apartments
Staff warmth and maintenance speed are strengths; pest control and fitness amenities fall short of luxury standard.

Compared to Nearby Communities

  • Rated 3 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

Most Mentioned in Reviews

bay windowclean apartmentquiet complexlease renewalcleanlinesspeaceful atmospherepoolpest controlcourteous staffsafety

How This Score Was Calculated

How We Score
Star rating 0
Review volume 84
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
35
4
6
3
5
2
8
1
32

Common Renter Questions

Are pets allowed?
Yes. Pet deposit is $250 per home and non-refundable pet fee is $150 per pet. The complex has a dog park.
How fast does maintenance respond?
Reviewers report same-day and quick response to repair calls. Maintenance is described as responsive and efficient.
What amenities are included?
Pool, dog park, fitness centre, in-unit washer-dryer, laundry room, communal lounge area, and fireplace in units.

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Many residents praise the leasing team (Jennifer and Michelle named specifically) for attentive, fast responses, and appreciate the clean units, quiet setting, and reasonable prices. However, pest control remains a persistent frustration: management sends minimal traps while residents battle ants themselves. Guest parking charges ($6 daily), harsh speed bumps, and complaints about front office professionalism create friction alongside the positives. The maintenance team acts quickly on requests, but service scheduling requires Monday calls for Tuesday work. Unit photos sometimes disappoint in person. A few residents report serious concerns: one noted an ESA application was refused and no documentation provided. Staff quality appears inconsistent across the leasing office.

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Last updated 2026-08-23