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Oak Springs Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 82 Google reviews · How we rank ›

3.0(82) 56 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Oak Springs Apartments
Service
Luxury Apartments
Reviews
82

What Residents Say

Aaron and the front office staff earn consistent praise for patience and professionalism; maintenance responds quickly to requests. But the complex is haunted by a persistent roach problem that pest control has failed to solve for residents despite repeated visits and fumigation attempts. Noise from dogs and upper-floor neighbors also frustrates longtime residents, and the weight room falls short for serious fitness users.

Residents value the pet-friendly policy, pool, and fireplace features. The lease termination process has been harsh for some, with early fees ($2,679 cited) and collection actions affecting credit. The community feels divided: those focused on staff quality rate it highly, while those dealing with pest or noise issues warn others away.

Praised for
  • staff professionalism and friendliness
  • responsive maintenance
  • quick issue resolution
  • pet-friendly amenities
  • Aaron's exceptional leasing service
Watch-outs
  • severe pest control failures
  • noisy dogs and noise complaints
  • weight room too small
  • internet provider limitations
  • collection practices on broken leases
responsive-managementfriendly-staffnoisy-neighborspest-problems
Best for: Professionals and pet owners who prioritize staff responsiveness and quick maintenance over budget.
Think twice if: Pest issues are endemic here; residents report ongoing roach problems despite professional treatment. Noise from dogs and neighbors may disrupt sleep. Early lease termination fees are steep.

What This Community Gets Right

  • Staff warmth and leasing expertise (Aaron mentioned multiple times)
  • Responsive maintenance team
  • In-unit washer-dryer and fireplace
  • Pets welcome with dog park

Before You Tour

  • Aaron praised by name across multiple reviews for leasing assistance
  • Maintenance crew described as responsive and efficient
  • Dedicated pool maintenance staff
  • Early termination fee of $2,679 mentioned
  • Roach problem reported for over a year despite monthly pest control visits and apartment fumigation
  • Weight room described as very small with battery-powered door lock that fails

Maintenance, Management & More

Luxury Apartments
Staff and maintenance earn praise for professionalism and speed, but ongoing pest infestations and noise complaints undercut the luxury positioning.

Compared to Nearby Communities

  • Rated 3 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 28% of the businesses in this directory.

Most Mentioned in Reviews

bay windowclean apartmentquiet complexlease renewalcleanlinesspeaceful atmospherepest controlsafetyoffice staffissue resolution

How This Score Was Calculated

How We Score
Star rating 0
Review volume 83
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
31
4
6
3
5
2
8
1
32

Common Renter Questions

Is the fitness center adequate?
The weight room is very small; one reviewer called it 'a glorified closet' and noted that even one more person ruins a solo workout. The door lock is battery-powered and fails often, leaving no access for days.
How is pest control handled?
The complex contracts with an exterminator for regular visits, but residents report the service is ineffective. One resident documented ongoing roaches for over a year despite monthly treatments and apartment fumigation, and advises hiring a different pest control company.
What is the pet policy?
Pets are welcome. The complex has a dog park and welcomes cats. However, residents report that dog noise from other units is a persistent problem.
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Last updated 2026-07-23