Knoll Crest Apartment
Life at Knoll Crest is marked by sharp contrasts. Some residents praise staff responsiveness, competitive rates, and a welcoming community atmosphere with food truck events. Others report persistent roach problems despite pest control fees, months-long AC outages in Texas heat, water shutoffs during work hours, and an office that rarely answers calls or emails even after code compliance visits. Tenants document property neglect alongside friendly neighbors. New management changes appear frequent. When maintenance arrives, it can be prompt (same-day AC fixes cited), but many describe temporary band-aid repairs that fail within weeks. The gap between move-in promises and actual upkeep leaves vulnerable renters-families, those with health conditions, pet owners-frustrated and sometimes in legal disputes over conditions that code compliance repeatedly inspects.
