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La Paloma Apartments & Townhomes

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 144 Google reviews · How we rank ›

2.8(144) 58 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
La Paloma Apartments & Townhomes
Service
Luxury Apartments
Reviews
144

What Residents Say

Recent reviews split sharply: long-term tenants under current management praise staff responsiveness, cleanliness, and same-day repairs. Older reviews and some recent ones describe disarray under previous management, with chronic plumbing clogs, pest problems, rude office staff, broken security gates, and slow maintenance. A 3-year resident confirms the shift improved daily operations but notes the complex still lacks unit renovations and restricts apartment changes to larger units.

Recent shift: Management transition within the past year dramatically reversed tenant satisfaction. Previous manager Cindy left units unrepaired; current staff (Rosalinda, Reyes, Leticia) handle same-day fixes and maintain grounds. Older reviews (1-2 years ago) describe chaos; recent reviews (last 3 months) are majority positive.

Praised for
  • helpful and responsive staff (recent management)
  • clean apartments and grounds
  • quiet, safe community
  • quick maintenance response
  • friendly office staff
Watch-outs
  • inconsistent management quality over time
  • rude or unfriendly office staff
  • slow maintenance response and incomplete repairs
  • structural issues (plumbing, doors, AC failures)
  • loose security and gate failures
responsive-managementpoor-communicationclean-facilitiesquick-maintenancefriendly-staffunresponsive-officesafe-communityparking-issues
Best for: Tenants seeking a pet-friendly complex near North Star Mall willing to accept older buildings.
Think twice if: Structural aging (carpeted units attract pests; doors go out of alignment) and inconsistent histories make this risky if past management problems resurface.

What This Community Gets Right

  • recent management improvements and same-day maintenance
  • pet-friendly with no reported pet-related walkway issues
  • quiet, gated community feel
  • walking distance to North Star Mall

Before You Tour

  • Rosalinda (manager) and Reyes and Leticia (staff) named as responsive and proactive
  • maintenance repairs same-day under current management
  • previous property manager Cindy left repairs undone
  • AC repairs took several days
  • doors shift out of alignment
  • plumbing clogs recurrent complaint
  • security gates frequently broken
  • carpeted second-floor units noted as pest attractants

Maintenance, Management & More

Luxury Apartments
Positioned as luxury but older units and recurring pest/structural problems conflict with that claim; recent management gains credibility with current tenants.

Compared to Nearby Communities

  • Rated 2.8 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
42
4
12
3
17
2
16
1
57

Common Renter Questions

Does management respond quickly to maintenance requests?
Under current management, yes-same-day repairs are documented. Under previous management, requests were slow and selective.
Is the complex pet-friendly and is it clean?
Yes to both. Reviewers report no pet waste in walkways and clean common areas under current management.
Are there parking spaces assigned?
No. Parking is first-come, first-served; reviewers report frequent conflicts over spaces and vehicle damage.

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Last updated 2026-08-23