Harper at the Park
The last three weeks show marked improvement: new staff including Paula, Nicole, David, and Mark have residents renewing leases and seeing maintenance finally address long-standing issues like a six-month broken sink. But the previous two months paint a darker picture: a five-star surge masks years of institutional failure. Hot water shut-offs lasting days, mold, pharaoh ants, roaches, fire ants, a green unusable pool all summer, and work orders marked complete without anyone visiting left residents paying full rent for broken amenities. Lease fraud claims appear repeatedly; one 18-year-old tenant says management scammed him on a promised rent-free month and blamed him for not reading fine print. Office staff ignore calls and voicemails. Residents report air conditioners leaking into closets, units flooded three times with no repairs, and being brushed off by the front desk. The newer crew is trying to catch up, but the trust damage runs deep.
