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HemisView Village

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 155 Google reviews · How we rank ›

3.3(155) 53 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
HemisView Village
Service
Luxury Apartments
Reviews
155

What Residents Say

Staff named Krystal, Erica, Patricia, and Joel earn consistent praise from satisfied residents who report quick responses to requests and compassionate support. That goodwill evaporates for many others facing persistent rodent swarms, trash-filled hallways, repeated car theft and vandalism, non-functional gym equipment, and management indifference. The location near River Walk appeals to some, but the safety concerns (package theft, parking garage crimes, homeless activity in common areas) and unaddressed maintenance failures (broken AC units, smelly trash chutes, pest control) make the building feel chaotic and unprotected.

New residents may encounter delays or incomplete information during leasing, and rent does not reflect the condition of shared spaces or crime frequency. Staff turnover or inconsistency in follow-up frustrates longtime tenants who report managers becoming rude after repeated requests. A handful find the place "perfect," citing staff effort; most one-star reviewers call it unsafe and not worth the cost.

Praised for
  • helpful, caring staff
  • good location for downtown access
  • responsive to tenant requests (for some)
Watch-outs
  • severe pest and rodent infestations
  • chronic trash overflow and unsanitary common areas
  • high crime: package theft, car break-ins, burglary
  • lack of functional security despite gates
  • poor maintenance response and broken equipment
  • noisy and unsafe environment
responsive-managementpoor-communicationpest-problemsslow-maintenance-responsefriendly-staffunresponsive-officesafe-communityparking-issuespackage-theft
Best for: Tenants prioritizing walkable downtown location over security and building upkeep.
Think twice if: You require a safe, well-maintained building. Crime, pest issues, and unresponsive management are documented patterns.

What This Community Gets Right

  • Downtown Lavaca location with River Walk and Southtown walkability
  • Staff praised by name for helpfulness and responsiveness
  • Pet-friendly with pool and fitness center

Before You Tour

  • Staff members praised: Krystal, Erica, Patricia, Joel
  • Rats observed in trash areas and ceiling openings
  • AC failures lasting months on upper floors
  • Vehicles broken into 7 times; 5 cars broken into in one weekend
  • Fire alarm false alarms in middle of night
  • Package theft endemic; door cameras recommended by residents
  • Trash shutes broken and foul-smelling
  • Gym equipment broken for years

Maintenance, Management & More

Luxury Apartments
Marketed as luxury but chronic pest, trash, crime, and maintenance failures contradict the positioning.

Compared to Nearby Communities

  • Rated 3.3 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

Most Mentioned in Reviews

helpful staffefficient maintenancecleanlinesssecuritycozy placepoolcaring staffgatesapplication processlocation

How This Score Was Calculated

How We Score
Star rating 0
Review volume 95
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Scores by Category

5
76
4
8
3
10
2
10
1
51

Common Renter Questions

Is parking safe here?
No. Reviewers report vehicles broken into 7+ times, vandalism, towing without reason, and no security cameras in the garage despite management awareness of the crimes.
How responsive is the leasing office?
Highly variable. Some residents praise named staff for quick, caring follow-up. Others report unanswered calls/emails, false timelines during move-in, and rude managers after repeated requests.
Are pets allowed?
Yes, the complex is pet-friendly. One reviewer noted location benefits for walking a dog, though another reported a gun-threatening incident in the parking area at night.

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Agave Apartments
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Agave Apartments

4.0(294)✓ Google-verified

Since new management took over a few months ago, Agave has turned around considerably. Residents consistently praise the modern finishes, excellent River Walk location, and the new team-particularly manager Justin and maintenance workers Ismael and Bourbon Berry-for solving problems quickly and treating residents with genuine care. However, a vocal minority raises serious concerns about parking garage security: vehicle break-ins happen regularly, security cameras are sparse, the policy allowing public parking has made the lot vulnerable to theft, and management's handling of incidents feels dismissive. Add in inconsistent office staff attitudes, door-access app confusion, and a referral payment dispute that lingered unresolved, and the property presents a tale of two experiences: excellent management paired with security and operational gaps.

Luxury Apartments
Southtown Flats
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Southtown Flats

3.9(292)✓ Google-verified

Staff across multiple roles earn consistent praise for speed and courtesy, with maintenance (Ray, Norma, Rodolfo, and Ty mentioned by name) responding promptly and solving issues right the first time. New management has improved operations, and the Southtown location near the riverwalk and restaurants draws tenants who value walkability and central access to San Antonio. Leasing specialists and front desk respond promptly to questions, the pool stays well-maintained, and units are kept clean. Several tenants report staying months or years, citing the atmosphere and reliability rather than any single amenity as reason to remain.

Luxury Apartments
Trove Southtown
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Trove Southtown

3.6(242)✓ Google-verifiedPublishes prices

Staff warmth and location draw residents, but maintenance responsiveness splits opinion. Nancy, Sariya, and Angela are named repeatedly as reliable and professional. Pool, fitness center, and common areas stay clean and well-kept. The Southtown address sits minutes from downtown, restaurants, and River Walk. However, some residents report ignored work orders, mold problems glossed over, and parking that discourages visitors. Recent management changes appear to have improved operations, though one long-time tenant notes six months of recovery work was needed. The complex offers loft-style one and two-bedroom units plus townhomes with move-in specials starting at $99. Wheelchair accessibility and 24-hour package access are confirmed. Reviewers praise quick turnarounds on AC and appliance issues, while others say maintenance shows up claiming it's their day off or marks jobs fixed without actually fixing them. This split reflects a business in transition rather than a stable problem.

Luxury Apartments

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Last updated 2026-08-23