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Southtown Flats

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 292 Google reviews · How we rank ›

3.9(292) 75 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Southtown Flats
Service
Luxury Apartments
Reviews
292

What Residents Say

Staff across multiple roles earn consistent praise for speed and courtesy, with maintenance (Ray, Norma, Rodolfo, and Ty mentioned by name) responding promptly and solving issues right the first time. New management has improved operations, and the Southtown location near the riverwalk and restaurants draws tenants who value walkability and central access to San Antonio.

Leasing specialists and front desk respond promptly to questions, the pool stays well-maintained, and units are kept clean. Several tenants report staying months or years, citing the atmosphere and reliability rather than any single amenity as reason to remain.

Praised for
  • responsive maintenance team
  • friendly and knowledgeable staff
  • clean facilities and pool
  • convenient Southtown location
  • quick problem resolution
responsive-managementquick-maintenancefriendly-staffwell-maintained-groundsclean-facilities
Best for: professionals and couples valuing walkability and proximity to San Antonio attractions
Think twice if: Google review topics mention rats; review text does not address this concern, so unable to evaluate the scope or current status.

What This Community Gets Right

  • maintenance responds fast and gets repairs done right
  • staff friendly and knowledgeable across leasing, front desk, and management
  • prime Southtown location walking distance to restaurants and riverwalk
  • clean pool and well-kept grounds year-round

Before You Tour

  • Ray Garcia, Norma, Rodolfo, Ty named on maintenance team as responsive and professional
  • Sierra, Seth, Leslie, and Liz noted in leasing and management for expertise and follow-through
  • Recent management change noted as improving operations
  • Pool maintenance praised explicitly through summer
  • Art gallery and rooftop deck on-site amenities mentioned in website offerings

Maintenance, Management & More

Luxury Apartments
staff professionalism and maintenance speed earn repeated praise; well-maintained grounds support luxury positioning

Compared to Nearby Communities

  • Rated 3.9 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

Most Mentioned in Reviews

rooftop patiofriendly officepool cleanlinessratseasy access to hwysriverwalkclean apartmentfree coffeecourtyardwalkability

How This Score Was Calculated

How We Score
Star rating 26
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Scores by Category

5
202
4
10
3
6
2
11
1
63

Common Renter Questions

Are units pet-friendly?
Yes, the business website lists pet-friendly housing as an available option.
Is there on-site parking?
Yes, the complex has a parking garage.
What amenities are available?
Resort-style pool, rooftop deck, wellness center, on-site art gallery, business center, fitness center, and in-unit washer-dryer are available.

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Trove Southtown
62

Trove Southtown

3.6(242)✓ Google-verifiedPublishes prices

Staff warmth and location draw residents, but maintenance responsiveness splits opinion. Nancy, Sariya, and Angela are named repeatedly as reliable and professional. Pool, fitness center, and common areas stay clean and well-kept. The Southtown address sits minutes from downtown, restaurants, and River Walk. However, some residents report ignored work orders, mold problems glossed over, and parking that discourages visitors. Recent management changes appear to have improved operations, though one long-time tenant notes six months of recovery work was needed. The complex offers loft-style one and two-bedroom units plus townhomes with move-in specials starting at $99. Wheelchair accessibility and 24-hour package access are confirmed. Reviewers praise quick turnarounds on AC and appliance issues, while others say maintenance shows up claiming it's their day off or marks jobs fixed without actually fixing them. This split reflects a business in transition rather than a stable problem.

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Agave Apartments
68

Agave Apartments

4.0(294)✓ Google-verified

Since new management took over a few months ago, Agave has turned around considerably. Residents consistently praise the modern finishes, excellent River Walk location, and the new team-particularly manager Justin and maintenance workers Ismael and Bourbon Berry-for solving problems quickly and treating residents with genuine care. However, a vocal minority raises serious concerns about parking garage security: vehicle break-ins happen regularly, security cameras are sparse, the policy allowing public parking has made the lot vulnerable to theft, and management's handling of incidents feels dismissive. Add in inconsistent office staff attitudes, door-access app confusion, and a referral payment dispute that lingered unresolved, and the property presents a tale of two experiences: excellent management paired with security and operational gaps.

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Aspire at Tampico
58

Aspire at Tampico

3.6(96)✓ Google-verified

Long-time residents appreciate the friendly staff, modern aesthetics, and proximity to downtown; some praise management events and the pet-friendly policy. But newer reviews paint a starkly different picture: roach and maggot infestations, constant train noise every 30 minutes, overflowing dumpsters, hallway filth, broken elevators left unfixed for weeks, and aggressive towing that targets delivery drivers. Common complaints cite slow maintenance response, security gate failures letting in homeless people, and a gap between the luxury marketing and the actual upkeep.

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Last updated 2026-08-23