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Trove Southtown

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 242 Google reviews · How we rank ›

3.6(242) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Trove Southtown
Service
Luxury Apartments
Reviews
242

What Residents Say

Staff warmth and location draw residents, but maintenance responsiveness splits opinion. Nancy, Sariya, and Angela are named repeatedly as reliable and professional. Pool, fitness center, and common areas stay clean and well-kept. The Southtown address sits minutes from downtown, restaurants, and River Walk. However, some residents report ignored work orders, mold problems glossed over, and parking that discourages visitors. Recent management changes appear to have improved operations, though one long-time tenant notes six months of recovery work was needed.

The complex offers loft-style one and two-bedroom units plus townhomes with move-in specials starting at $99. Wheelchair accessibility and 24-hour package access are confirmed. Reviewers praise quick turnarounds on AC and appliance issues, while others say maintenance shows up claiming it's their day off or marks jobs fixed without actually fixing them. This split reflects a business in transition rather than a stable problem.

Praised for
  • friendly and helpful staff (especially Nancy, Sariya, Angela)
  • clean amenities and well-maintained common areas
  • convenient Southtown location near downtown and restaurants
  • responsive maintenance on repair requests
  • spacious units for the price
Watch-outs
  • maintenance ignores repair requests or claims fixes without resolving issues
  • mold in apartments dismissed as dust
  • parking difficult and unwelcoming for visitors
  • inconsistent management transitions caused confusion
friendly-staffresponsive-managementwell-maintained-groundsclean-facilitiesslow-maintenance-responseparking-issuesvalue-for-money
Best for: professionals seeking Southtown location close to downtown restaurants and cultural venues
Think twice if: maintenance follow-through concerns you, or if visitor parking access matters for frequent guests

What This Community Gets Right

  • staff named as consistently helpful and professional
  • pool and fitness amenities kept clean
  • walking distance to downtown and dining
  • spacious units competitively priced

Before You Tour

  • Nancy, Sariya, Angela, and Nora named as standout staff members
  • management transitioned three times in one month (six months prior to reviews)
  • AC work orders reported as responsive
  • move-in specials mentioned
  • property wheelchair accessible with accessible parking confirmed
  • pool maintenance praised
  • mold complaints reported and dismissed

Maintenance, Management & More

Luxury Apartments
spacious, clean lofts and townhomes praised for value, but maintenance reliability inconsistent

Compared to Nearby Communities

  • Rated 3.6 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

Most Mentioned in Reviews

loftsfloorplanhelpful staffpoolnew managementpool maintenancelaundry roomtrash roomsfitness centerscleanliness

How This Score Was Calculated

How We Score
Star rating 8
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Scores by Category

5
135
4
21
3
10
2
13
1
63

Common Renter Questions

Is Trove Southtown wheelchair accessible?
Yes. The property has wheelchair-accessible entrances, parking, and is confirmed wheelchair and handicapped accessible by residents.
What is the move-in cost?
Their website lists a move-in special of $99.00 and an application fee of less than $20.
How close is Trove to downtown San Antonio?
Residents report it is within walking distance to downtown, seconds away from River Walk, and surrounded by restaurants and bars.

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Since new management took over a few months ago, Agave has turned around considerably. Residents consistently praise the modern finishes, excellent River Walk location, and the new team-particularly manager Justin and maintenance workers Ismael and Bourbon Berry-for solving problems quickly and treating residents with genuine care. However, a vocal minority raises serious concerns about parking garage security: vehicle break-ins happen regularly, security cameras are sparse, the policy allowing public parking has made the lot vulnerable to theft, and management's handling of incidents feels dismissive. Add in inconsistent office staff attitudes, door-access app confusion, and a referral payment dispute that lingered unresolved, and the property presents a tale of two experiences: excellent management paired with security and operational gaps.

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Last updated 2026-08-23