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Enclave At Dominion

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 277 Google reviews · How we rank ›

4.3(277) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Enclave At Dominion
Location
Friends of Friedrich Wilderness, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
277
Ranking
#119 in Luxury Apartments
Best for
Families and professionals seeking luxury finishes and quick maintenance response in northwest San Antonio.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.

What Residents Say

The front office, particularly Shawna Crane, earns consistent praise for patient, personable service during leasing and move-in. Maintenance requests get quick attention, sometimes within the hour. However, move-out billing creates friction. Residents report disputed charges, poor communication on deductions, and aggressive fee enforcement at lease end. Deeper concerns emerge in longer-stay reviews: mold, roach infestations, appliance failures, multiple shooting incidents over six years, and vehicle break-ins. Cleanliness standards appear to have slipped under recent management, with dog waste and debris in common areas. Weekend breezeway cleaning causes noise complaints. Staff professionalism at intake contrasts sharply with tenant reports of dismissive management at departure.

Security and maintenance quality appear to depend heavily on tenure and timing. Newer residents and those in good standing report smooth experiences; longer residents cite deteriorating conditions, unresponsive management, and fees that feel punitive rather than justified.

Recent shift: Management turnover mentioned in a recent one-star review (four months ago) correlates with drop in cleanliness and responsiveness, though newer five-star reviews (within two months) suggest some recovery or selective experience variation.

Praised for
  • Responsive maintenance team
  • Welcoming and patient staff at move-in
  • Fast work order response
  • Professional and attentive leasing office
  • Well-maintained common areas
Watch-outs
  • Move-out billing disputes and documentation issues
  • Inconsistent management and cleanliness standards
  • Security concerns: shootings, vehicle break-ins
  • Maintenance issues: mold, roaches, appliance failures
  • Aggressive lease-end fee practices
  • Weekend maintenance noise and safety
  • Parking availability
responsive-managementfriendly-staffunresponsive-officeclean-facilitiespest-problemshidden-feesparking-issuespoor-communication
Best for: Families and professionals seeking luxury finishes and quick maintenance response in northwest San Antonio.
Think twice if: Plan to stay more than two years; move-out disputes, security concerns (break-ins, shootings), and cleanliness complaints arise in longer-tenure reviews. Document everything at move-in and move-out.

What This Community Gets Right

  • Fast maintenance response (within an hour)
  • Patient, personable leasing staff
  • Full resort amenities: pool, fitness, pet park
  • Pet-friendly with dedicated pet park

Before You Tour

  • Shawna Crane: consistently praised for attentive, patient leasing support
  • Claudia: property manager mentioned by name in both praise and serious complaints
  • Maintenance turnaround: one technician (Alex) cited as thorough and within one hour
  • Move-out fees: disputed charges, multiple calls/emails required, some charges remained unresolved despite resident photo evidence
  • Security incidents: three shooting reports within one month mentioned; vehicle break-ins over six years
  • Pest and maintenance: mold, roaches from drains, appliance failures documented by long-term resident
  • Weekend breezeway cleaning: noise and safety concerns raised in multiple complaints

Maintenance, Management & More

Luxury Apartments
Staff are attentive during move-in; move-out disputes and fee practices are a serious friction point.
Pet-Friendly Apartments
Pet park is available; dog waste in common areas reported by longer-term resident.

Compared to Nearby Communities

  • Rated 4.3 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

Most Mentioned in Reviews

helpful staffinternet setupquiet communitywork order response timemaintenance teamfront office staffcleanlinessapartment selectionapplication processtour experience

How This Score Was Calculated

How We Score
Star rating 50
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Scores by Category

5
207
4
17
3
13
2
10
1
30

Common Renter Questions

How quickly will maintenance respond to work orders?
One resident reported a technician arriving within an hour of submitting a request, completing the work in under 10 minutes. Work orders noted as prioritized and fixed right away.
What amenities are included?
Their website lists a 24-hour fitness center, resort-style pool, pet park, Starbucks coffee bar, business center, conference room, EV charging stations, and free parking.
What should I know before moving out?
Multiple residents recommend documenting everything at move-in and move-out with photos. Keep records of all communications with the office, as move-out billing disputes can be lengthy and require repeated follow-ups.

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The Abbey at Dominion Crossing

4.1(236)✓ Google-verified

Long-term residents and new prospects consistently praise the leasing team (Olga, Kayla, Natalia, Brandi, Raymond) for quick, genuinely helpful responses and the maintenance crew for same-day service. Apartments offer spacious layouts with abundant closet space, free covered parking, and resort-style amenities including a pool, CrossFit area, and gym. However, multiple reviewers over the past six months report escalating vehicle break-ins and package thefts happening regularly. Frustrated residents say management acknowledges the problem but offers no real solutions, communicates defensively, and shifts blame to tenants. For buyers prioritizing safety and security, this recurring conflict between praise for staff service and deep concerns about crime should weigh heavily.

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Amara
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Amara

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When maintenance staff respond, residents praise them by name; RJ and Jemlix fix air conditioning, washers, and locks quickly. Leasing teams earn compliments for making moves feel safe and personal. However, the complex struggles with slow work-order turnaround (weeks to over a month), dirty hallways with trash and debris, and elevators smelling of weed. Management makes parking and lease-term policy changes without proper notice, towing cars without informing residents. Pool enforcement is lax, with unauthorized parties and drinking. Some residents report broken appliances left unfixed for months, making the luxury positioning feel hollow.

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The Overlook at The Rim
72

The Overlook at The Rim

4.5(138)✓ Google-verified

Stunning views and responsive maintenance shine when you can reach the right person, but recent residents struggle with pest infestations, inconsistent paid services, and persistent noise from thin-walled units. The leasing team (especially Desiree and the now-departed Christian) charm new prospects, yet move-in readiness, gate enforcement, and office communication have deteriorated. Long-term residents pay for trash, pest control, and amenities that don't always materialize, while staff turnover has shifted the property's early energy into frustration for many. Key maintenance staff like Ricky, Joe, and Mariah deliver when called, but the front office struggles to bridge gaps. Security feels compromised: gate remotes don't prevent break-ins, and management claims they cannot enforce closure. Reviewers report ticks causing chronic health concerns, roaches in new units despite pest fees, and unresolved issues stretching weeks past move-in. The property advertises luxury and control, yet residents paying premium prices report living conditions that fall short of that promise.

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Last updated 2026-09-25