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Enclave At Dominion

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 274 Google reviews · How we rank ›

4.3(274) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Enclave At Dominion
Service
Luxury Apartments
Reviews
274

What Residents Say

Enclave at Dominion stands out for its front-office team during move-in, particularly Shawna Crane, who handles leasing with patience and warmth. Maintenance requests get priority attention, often completed within an hour. Yet the experience fractures at move-out: residents report being charged for disputed damages despite photos showing normal wear, and having to chase the office repeatedly for clarity. Deeper complaints describe leadership dismissal of resident safety (multiple shooting incidents with no response), parking shortages, pet waste in common areas, and mold. Long-term residents suggest the move-in enthusiasm masks operational gaps that only surface later.

Staff turnover and management shifts appear tied to declining upkeep and responsiveness. While the property advertises luxury finishes and resort amenities, recent reviews highlight that promises don't always carry through to daily living, especially once residents are locked into a lease.

Praised for
  • attentive leasing staff (Shawna, Mackenzie)
  • quick maintenance response
  • professional move-in experience
  • well-maintained grounds
Watch-outs
  • poor move-out billing and documentation
  • unreliable security and safety concerns
  • inconsistent cleanliness and pest issues
  • unresponsive management to resident concerns
responsive-managementpoor-communicationclean-facilitiespest-problemsfriendly-staffunresponsive-officesafe-communityparking-issueshidden-fees
Best for: professionals seeking luxury finishes and responsive front-desk service during move-in
Think twice if: you are sensitive to maintenance of common areas, safety concerns, or expect consistent management attention beyond the leasing phase

What This Community Gets Right

  • Shawna Crane and leasing staff praised for patience and attention
  • maintenance requests often completed within one hour
  • resort-style pool and 24-hour fitness center
  • pet park and EV charging on-site

Before You Tour

  • Shawna Crane praised repeatedly for leasing attention and warmth
  • maintenance technician Alex completed repairs within an hour and under 10 minutes
  • move-out billing disputes cited by multiple residents; charges remained despite photographic evidence of normal wear
  • six-year resident reported three shooting incidents in one month with no management response
  • mold reported by long-term resident
  • pet waste found regularly in hallways
  • parking frequently unavailable

Maintenance, Management & More

Luxury Apartments
Beautiful amenities and responsive leasing, but move-out billing disputes and cleanliness decline after lease start undermine luxury positioning

Compared to Nearby Communities

  • Rated 4.3 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

Most Mentioned in Reviews

lease processhelpful staffinternet setupquiet communitywork order response timemaintenance teamfront office staffcleanlinessapartment selectiontour experience

How This Score Was Calculated

How We Score
Star rating 50
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
205
4
17
3
13
2
10
1
29

Common Renter Questions

How quickly does maintenance respond to requests?
One resident's work order was addressed within an hour, with repairs completed in under 10 minutes. However, response times may vary.
What does the move-in special offer?
Their website lists $750 off as a current promotion.
What pet amenities are available?
The property has a dedicated pet park and welcomes pets. Reviewers mention pet waste issues in common hallways, suggesting enforcement may be inconsistent.

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4.1(235)✓ Google-verified

Residents consistently praise the spacious layouts, responsive maintenance team, and professional leasing staff-with property manager Olga singled out repeatedly. Amenities including the gym, pool, and covered parking appeal to long-term residents who feel welcomed. However, a significant cluster of reviews from recent months describes pervasive car break-ins and vehicle theft, with residents frustrated that management acknowledges the problem but takes no visible action, instead blaming tenants for leaving valuables visible or doors unlocked. The divide is stark: five-star reviewers who've lived here years report feeling safe; one-star reviewers describe the crime as weekly and "completely out of control," with motorcycles stolen, windows smashed even in the one-way garage, and packages regularly disappearing. Management's written responses to security complaints apparently rely on generic corporate language rather than concrete solutions, leaving residents feeling unheard and questioning whether the gated design actually deters crime.

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Amara
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Amara

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Amara splits reviewers sharply. Those praising specific staff-maintenance workers RJ and Jemlix, leasing consultant Matthew-describe quick fixes and thoughtful service. Others report months-long maintenance failures (washers, dryers, leaks), surprise policy shifts that led to towing without notice, and security gaps (break-ins, no guards). The new ownership appears to be the flashpoint: longtime residents cite a steep decline since the takeover. New or problem-free residents experience friendly staff and well-kept spaces. Those facing issues find management unresponsive and policies enforced arbitrarily. One reviewer flagged suspiciously high-rated reviews as potentially artificial.

Luxury Apartments
The Overlook at The Rim
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The property draws praise for thoughtful leasing staff, particularly Christian and Melanie, who handle tours and move-ins with genuine care and quick responses. Hill Country views, resort-style amenities, and well-maintained grounds appeal to early residents who found the community peaceful and clean. Recent move-ins (August 2026 onward) report a sharp decline. Multiple new residents faced tick and cockroach infestations immediately upon arriving, with management failing to address the core building issue or follow up on pest control visits. Move-in experiences deteriorated: units had dirty walls, leaks, missing keys, wasp nests, and non-functional appliances. Management's written responses ignored residents' concerns. Leasing office coordination also broke down during application processing, requiring applicants to re-explain their needs to different agents.

Luxury Apartments

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Last updated 2026-08-23