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Emerald Townes

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 11 Google reviews · How we rank ›

4.2(11) 59 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Emerald Townes
Service
Luxury Apartments
Reviews
11

What Residents Say

Staff like Misty, Tiffany, and Gabby earn repeat praise for turning the leasing and move-in process into a stress-free experience, while residents consistently mention the clean, well-designed community and walking paths. A vocal minority flags the steep rent against a limited amenity mix (no pool, no gym), and one reviewer cited poor crisis response when a pet went missing.

Praised for
  • professional and personable staff
  • well-maintained grounds and finishes
  • strong community atmosphere and events
  • attentive leasing process
Watch-outs
  • pricing perceived as high relative to amenities
  • missing fitness and pool facilities
  • insensitive management during crises
  • proximity to power lines
responsive-managementwell-maintained-groundsfriendly-staffamenity-qualityoverpriced
Best for: Pet-owning professionals seeking new luxury townhomes with strong community engagement.
Think twice if: Budget-conscious renters or those wanting fitness facilities and a pool should look elsewhere.

What This Community Gets Right

  • responsive, personable leasing staff
  • new construction, well-finished units
  • dog park and walking paths
  • thoughtful resident events

Before You Tour

  • Staff members Misty, Tiffany, Gabby, Jeanette, and Shelby named in leasing and support roles
  • 14-foot ceilings noted as premium feature
  • Mother's Day resident event mentioned as well-executed
  • Property manager Misty created custom video tour for out-of-state parent inquiry
  • Walking paths highlighted by multiple residents
  • Dog park available; one resident moved in with dog Maggie
  • Built by Sitterle

Maintenance, Management & More

Luxury Apartments
New construction and 14-foot ceilings praised; pricing criticized as steep for the amenity set offered.

Compared to Nearby Communities

  • Rated 4.2 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 6% of the businesses in this directory.

Most Mentioned in Reviews

helpful staffamenitieshomecommunitylocationwalking

How This Score Was Calculated

How We Score
Star rating 25
Review volume 47
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Scores by Category

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8
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0
3
1
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1
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Common Renter Questions

Are the townhomes dog-friendly?
Yes, the community has a dog park. Residents mention bringing pets on daily walks around the property.
Do the units have garages?
Yes, two-car garages come with the three-bedroom townhomes.
Is there a fitness center or pool?
One reviewer explicitly noted the absence of a pool and workout amenities.

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Tradehouse at Bulverde

4.3(202)✓ Google-verified

Most residents praise the leasing team (especially Ainsley and Annasty) for making move-in smooth and welcoming, and they love the clean, modern apartments with good maintenance response. A handful report excellent experiences from day one, with staff going above and beyond. A few serious complaints undercut this: one resident faced a $300+ charge for minor stove wear, and when disputing it, received dismissive service; another cited poor maintenance staff; and one early review questioned staff integrity. These stand out sharply against the volume of praise.

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Canyon Point
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Canyon Point

3.4(96)✓ Google-verified

Long-term residents praise the clean grounds, responsive maintenance (often within the hour), and safe surroundings. Leasing staff like Courtney earn consistent recognition for friendliness. However, a pattern of complaints about front office rudeness and inconsistent service undermines trust; one resident reported discriminatory treatment at the leasing desk.

Luxury Apartments
Stoneleigh
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Stoneleigh

3.1(75)✓ Google-verified

Stoneleigh attracts loyal residents who praise Carly, Karley, and the maintenance team for genuine helpfulness, and value the peaceful, neighbor-friendly vibe. However, the community faces persistent roach problems in older units, security concerns, and a pattern of unresponsive online complaint handling that frustrates renters seeking documented records.

Luxury Apartments

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Last updated 2026-07-23