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Caliza at The Loop

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 60 Google reviews · How we rank ›

4.4(60) 65 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Caliza at The Loop
Service
Luxury Apartments
Reviews
60

What Residents Say

Caliza opened in 2024 with strong bones: bright townhomes, a pool and fitness center, and a tight community vibe under original staff like Robin and Lauren, who residents credited with making the place feel like home. That has fractured sharply. The new management team rarely answers phones, reversals on rent promises, and a $200 monthly amenity fee for largely unmaintained facilities (dirty pool, no pest control) have turned loyal residents hostile. Structural problems persist: foundation settling causing cracks, door gaps letting in insects and water, an unreliable forced internet provider, and minimal shade or guest parking.

Recent reviews split dramatically. Long-term residents report communication breakdowns, unresolved maintenance issues, and feeling ignored by corporate. A sudden flood of generic 5-star reviews posted by newly created accounts has raised skepticism. Some newer guests praise Jordan or the property manager on duty. The core tension is clear: the property had promise under engaged leadership; under the current management, that promise has eroded so visibly that residents are documenting issues and weighing legal action.

Praised for
  • original staff (Robin, Lauren, Jordan) went above and beyond
  • friendly neighbors and community feeling
  • new construction quality and amenities (pool, gym, townhome layout)
  • welcoming leasing process with problem-solving approach
Watch-outs
  • management turnover and poor communication under new team
  • amenity quality declining (pool dirty, unplanned closures)
  • structural issues (foundation cracks, door/window gaps, water leaks)
  • forced internet provider with unreliable service
  • pest problems (ants, scorpions, spiders)
  • lack of shade, no sidewalks, tight parking rules
  • broken rent promises and security deposit disputes
  • suspicious surge of 5-star reviews posted by new accounts
responsive-managementpoor-communicationunresponsive-officeamenity-qualityslow-maintenance-responsefriendly-staffwell-maintained-groundsoverpricedhidden-feesclean-facilities
Best for: professionals relocating who want new construction and are willing to accept managed turnover trade-offs
Think twice if: management has changed hands sharply; structural settling and pest issues persist; forced internet and amenity fee provide limited value for the price

What This Community Gets Right

  • brand-new townhome construction with upscale finishes
  • pool, fitness center, dog park, outdoor kitchen
  • original staff went beyond typical property management
  • tight-knit community that felt like home for early residents

Before You Tour

  • original property managers Robin and Lauren were widely praised for organizing community events and availability
  • Jordan mentioned as responsive and professional by newer residents
  • Julio (maintenance) works alone for the property scale and struggles to keep up
  • forced internet provider delivers poor service and residents have no alternative
  • $200+ monthly amenity fee complaints about unmaintained pool, closed clubhouse without advance notice, lack of pest control
  • foundation settling reported with cracks in door frames, windows, walls; some units experience water leaks from floor gaps
  • security deposit disputes: charges disputed for insurance (resident provided policy), water availability, and conflicting final bills

Maintenance, Management & More

Luxury Apartments
new construction and finishes were premium, but structural settling and pest problems undermine long-term value; original management made the community feel worth the price; current team has eroded that premium experience

Compared to Nearby Communities

  • Rated 4.4 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 21% of the businesses in this directory.

Most Mentioned in Reviews

townhomesquiet environmentquick processwater filterfood trucksresident carefriendly neighborsconvenient locationpoolkind staff

How This Score Was Calculated

How We Score
Star rating 47
Review volume 78
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Scores by Category

5
48
4
1
3
2
2
5
1
4

Common Renter Questions

Does Caliza allow pets?
Yes, the community is pet-friendly and has a dog park. However, residents report the dog park is not regularly maintained (bags and trash bins).
What internet is available?
Internet is included and forced-residents cannot choose their provider. Multiple reviews cite poor reliability and note you cannot opt for a different ISP.
Are there covered parking or guest parking options?
No street parking. Guests must register if parking in your driveway or risk being towed. Limited covered options exist.
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Last updated 2026-07-23