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Caliza at The Loop

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 63 Google reviews · How we rank ›

4.5(63) 67 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Caliza at The Loop
Service
Luxury Apartments
Reviews
63

What Residents Say

New construction luxury townhomes with striking amenities and staff who cared deeply during the first year, but a dramatic management transition has created two completely different resident experiences. Early residents and recent five-star reviews consistently praise the leasing team (particularly Jessica, Emily, Robin, Jordan, and Melvin) and the upscale pool and fitness facilities. Later reports reveal a stark reversal: new management is unresponsive, the promised rent stability was abandoned, and tenants report foundation cracks, pest infestations, unkempt grounds, and a $200 monthly amenity fee for unmaintained spaces.

The property sits on a cramped, treeless lot with no guest parking or sidewalks, and the mandatory internet provider is unreliable. Residents mention forced purchases of air filters, water filters, and light bulbs despite an amenity fee already charged. Deposit disputes and unresolved maintenance complaints have pushed long-term residents to seek legal counsel, while new short-term reviews tend to be positive, raising questions about the consistency of the experience over time.

Praised for
  • responsive staff (early phase)
  • clean units and grounds
  • welcoming leasing team
  • amenities (pool, fitness center, dog park)
Watch-outs
  • management turnover and decline
  • poor communication and unresponsiveness
  • foundation and pest issues
  • forced internet provider and weak wi-fi
  • lack of shade and guest parking
  • maintenance neglect and broken promises
responsive-managementpoor-communicationclean-facilitiesquick-maintenanceslow-maintenance-responsefriendly-staffunresponsive-officeamenity-qualityhidden-feesoverpriced
Best for: Short-term renters seeking new luxury construction with good amenities in Uptown.
Think twice if: You plan to stay beyond one year, need responsive management, or value guest parking and outdoor shade; leadership changes and maintenance issues have driven experienced residents away.

What This Community Gets Right

  • Brand-new construction with modern amenities
  • Wheelchair-accessible entrances and parking
  • On-site dog park and clubhouse
  • Initially strong leasing and community team

Before You Tour

  • Early standout staff: Jessica (leasing), Emily, Robin (property manager), Jordan (property manager), Melvin (maintenance)
  • Foundation settling causing wall and door cracks
  • Mandatory internet provider included in amenity fee; residents report weak wi-fi
  • Residents must purchase air filters, water filters, and light bulbs separately despite $200 monthly amenity fee
  • Security deposit disputes and unresolved maintenance complaints; some residents pursuing legal action
  • Original management team no longer employed; new team cited as unavailable and unresponsive

Maintenance, Management & More

Luxury Apartments
New construction with upscale finishes and amenities praised early on, but management collapse and unresolved maintenance issues (foundation cracks, pest problems) have undermined the luxury experience for longer-term residents.

Compared to Nearby Communities

  • Rated 4.5 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 21% of the businesses in this directory.

Most Mentioned in Reviews

townhomesprompt maintenancequiet environmentquick issue resolutionquick processclean communityspacious townhomesresident careamenity feewater filter

How This Score Was Calculated

How We Score
Star rating 52
Review volume 78
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
52
4
1
3
2
2
4
1
4

Common Renter Questions

Are there accommodations for guests to park?
No street parking is available. Guest parking is limited to resident driveways, and guests may be towed if they do not register their vehicle with management.
What is the amenity fee, and what does it cover?
The amenity fee is $200 per month. Residents report it covers pool, fitness center, dog park, and internet access, but they must purchase their own air filters, water filters, and light bulbs. Several residents note that amenities are not consistently maintained.
Is there shade or outdoor space for walking?
The property has minimal trees and no sidewalks; residents note a lack of shade throughout the complex and limited walking areas on the grounds.

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Last updated 2026-08-23