Greater San Antonio Apartment Complex Guide
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Oak Creek

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 117 Google reviews · How we rank ›

3.3(117) 52 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Oak Creek
Location
Vance Jackson, San Antonio
Service
Luxury Apartments
Reviews
117
Ranking
#277 in Luxury Apartments
Best for
Budget-conscious renters who can tolerate delayed maintenance and limited amenity access.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Oak Creek shows a sharp split: some residents praise quiet living and low cost, but far more report months of ignored maintenance, staff who don't answer phones, and roaches never treated. A five-year resident notes the complex has cycled through over a dozen management companies since 2020. Recent reviews cite maintenance workers entering homes uninvited, mailboxes broken for six months, and no hot water through winter freezes. Staffing appears inconsistent; earlier reviews named managers like Serena who won active praise, but current staff draw repeated complaints of rudeness and avoidance.

The landlord's stated amenities (pool, playground, package service) appear on the ground as outdated or unavailable. Washer-dryer hook-ups exist but are cramped. Utilities are factored into rent, which residents cite as genuinely cheap, yet most complaints center on feeling ignored once rent is collected. One recent review notes the building amenity (apartment complex common area) has been closed since May awaiting an inspection that "never arrives."

Praised for
  • friendly management (when present)
  • quick AC repairs
  • quiet and peaceful location
  • affordable rent with utilities included
Watch-outs
  • unresponsive office staff and management
  • roaches and pest control never sent
  • maintenance enters apartments without permission
  • delayed repairs including hot water outages
  • damaged mailboxes unfixed for months
  • outdated facilities and equipment
  • frequent management turnover
unresponsive-officepoor-communicationslow-maintenance-responsepest-problemsoverpriced
Best for: Budget-conscious renters who can tolerate delayed maintenance and limited amenity access.
Think twice if: Management responsiveness is your priority; residents report days without phone contact and maintenance entering homes uninvited. German roaches are persistent despite no pest control visits.

What This Community Gets Right

  • Rent includes utilities
  • Quiet neighbourhood
  • Affordable pricing

Before You Tour

  • Current owner is Houston-based CSC Management
  • Complex has had 12+ management companies since 2020
  • Mailboxes damaged for 6 months without repair
  • Common building amenity closed since May pending inspection
  • Maintenance staff (named Alan and Jaden in older reviews) sometimes responsive; current turnover suggests inconsistency
  • Washer-dryer hookup space is too small for standard appliances; ventless dryer requirement incompatible with vented units
  • No outdoor grilling permitted

Maintenance, Management & More

Luxury Apartments
Does not position itself as luxury; reviewers note outdated equipment, no renovations, and minimal amenities despite low cost claim.

Compared to Nearby Communities

  • Rated 3.3 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 90
Review recency 100
Review sentiment 30
Profile completeness 100
Verification 30

Scores by Category

5
53
4
13
3
6
2
4
1
41

Common Renter Questions

Are utilities included in the rent?
Yes, power is calculated monthly and included on the rent ledger under utilities, according to residents.
Can I bring my own washer and dryer?
Hook-ups are available, but the space is very small. Complex has ventless dryers, so standard vented units may not fit.
What happens if I have a maintenance issue?
Response times vary widely; some residents report same-day AC fixes while others waited weeks for hot water restoration. Multiple reviews note staff taking days to respond or not answering phones.

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Last updated 2026-09-25