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Newport Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 89 Google reviews · How we rank ›

3.6(89) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Newport Apartments
Service
Luxury Apartments
Reviews
89

What Residents Say

Many residents praise the leasing team (Jennifer and Michelle named specifically) for attentive, fast responses, and appreciate the clean units, quiet setting, and reasonable prices. However, pest control remains a persistent frustration: management sends minimal traps while residents battle ants themselves. Guest parking charges ($6 daily), harsh speed bumps, and complaints about front office professionalism create friction alongside the positives.

The maintenance team acts quickly on requests, but service scheduling requires Monday calls for Tuesday work. Unit photos sometimes disappoint in person. A few residents report serious concerns: one noted an ESA application was refused and no documentation provided. Staff quality appears inconsistent across the leasing office.

Praised for
  • friendly and responsive leasing staff
  • quick maintenance response
  • clean units and grounds
  • quiet location
  • fair pricing
Watch-outs
  • ant infestation not resolved
  • guest parking fees ($6/day)
  • speed bumps on entry
  • inconsistent management quality
  • ESA/pet policy enforcement issues
responsive-managementclean-facilitiespest-problemsfriendly-staffquiet-communityvalue-for-moneyhidden-fees
Best for: Families and professionals seeking quiet location with fair prices and responsive maintenance staff.
Think twice if: Pest control issues and $6 daily guest parking fees are deal-breakers; management consistency varies widely.

What This Community Gets Right

  • Named staff (Jennifer, Michelle, Cesi, Letty) known for speed and professionalism
  • Maintenance responds to requests within days
  • Clean, renovated units with in-unit washer-dryer connections
  • Quiet, peaceful community atmosphere

Before You Tour

  • Staff named: Jennifer (leasing), Michelle (assistant property manager), Letty (manager), Cesi
  • Maintenance turnaround: requests processed within 2 weeks
  • Pest control: company provides minimal traps; residents report ongoing ant colonies
  • Service scheduling: Monday calls required for Tuesday service
  • Guest parking: $6 per day charge
  • Speed bumps at entry noted as sharp

Maintenance, Management & More

Luxury Apartments
Unit quality and leasing experience praised, but pest control and unexpected fees frustrate residents

Compared to Nearby Communities

  • Rated 3.6 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

Most Mentioned in Reviews

remodeled apartmenthelpful staffcourteous residentspoolantsfood truckskind staffquietmaintenance teamleasing office

How This Score Was Calculated

How We Score
Star rating 9
Review volume 85
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
44
4
12
3
7
2
4
1
22

Common Renter Questions

How fast do maintenance requests get handled?
Maintenance responds quickly, typically within days. Pest control requests require calling every Monday for service by Tuesday.
Do guests have to pay to park?
Yes, guests pay $6 per day for parking.
Are washer and dryers included?
In-unit washer and dryer connections are available, though the website does not specify whether machines are provided or installed by residents.

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Luxury Apartments

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Last updated 2026-08-23