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Newport Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 97 Google reviews · How we rank ›

3.7(97) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Newport Apartments
Location
San Antonio International Airport Vicinity, San Antonio
Service
Luxury Apartments
Reviews
97
Ranking
#237 in Luxury Apartments
Best for
residents seeking a quiet, pet-friendly community with active maintenance support

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Most residents report a peaceful, well-kept community with responsive staff who handle maintenance requests promptly. Letty, Michelle, and Jennifer are named for their professionalism and helpfulness. The pool and fitness center draw consistent praise, and tenants appreciate the quiet atmosphere and friendly neighbors.

However, some tenants struggle with ant problems that pest control services have not resolved adequately. Guest parking fees of $6 per day and speed bumps at the entrance are frustrations. A minority of residents report poor office management and noise issues. Unit condition upon move-in sometimes falls short of online photos.

Praised for
  • responsive maintenance team
  • friendly and helpful office staff
  • quiet community and good neighbors
  • well-maintained grounds and amenities
  • quick lease renewal and attentive service
Watch-outs
  • ant infestations and inadequate pest control
  • guest parking fees ($6/day)
  • slow unit repairs before move-in
  • poor front office management (minority view)
  • speed bumps at entrance
responsive-managementfriendly-staffwell-maintained-groundsquiet-communityamenity-qualitypest-problemshidden-fees
Best for: residents seeking a quiet, pet-friendly community with active maintenance support
Think twice if: pest control effectiveness and guest parking fees matter to you

What This Community Gets Right

  • responsive maintenance and office staff
  • quiet, well-maintained community
  • resort-style amenities
  • quick maintenance response times

Before You Tour

  • Letty, Michelle, Jennifer named for consistent professionalism and service
  • maintenance responds quickly to work orders with after-hours emergency service available
  • pest control uses traps but tenants report ongoing ant infestations
  • guest parking charged at $6 per day
  • speed bumps at entrance noted as unnecessary by multiple tenants

Maintenance, Management & More

Luxury Apartments
Well-maintained grounds and resort amenities praised, though some tenants felt online photos overstated unit condition on move-in.

Compared to Nearby Communities

  • Rated 3.7 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

Most Mentioned in Reviews

remodeled apartmentpoolcourteous residentsantskind staffquietmaintenance teamnice propertyleasing officespacious

How This Score Was Calculated

How We Score
Star rating 14
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
49
4
15
3
7
2
3
1
23

Common Renter Questions

How quickly do maintenance requests get handled?
Maintenance responds quickly to work orders during business hours, and emergency phone service is available after hours. One tenant reported having 8 requests completed within 2 weeks.
Are there pet-friendly policies?
Yes, the business welcomes pets and dogs. Specific breed or size restrictions are not stated in the reviews.
What happens if I need to park guest vehicles?
Guest parking costs $6 per day, which tenants identified as an unusual and frustrating fee.

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Staff like Michelle win consistent praise for attentive leasing and paperwork help. Maintenance team is working hard on long-neglected issues. However, residents report persistent roaches, weeks-long air conditioning failures, sudden water shutoffs, towing errors despite paid parking, and high utility bills. One former applicant claims discriminatory leasing and theft of a $1000 deposit. The complex faces basic upkeep struggles and trust issues with management.

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Last updated 2026-09-25