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Newport Apartments

Updated 2026-07-23 · 1,329 reviewed · 397 listed · Scored from 86 Google reviews · How we rank ›

3.6(86) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Newport Apartments
Service
Luxury Apartments
Reviews
86

What Residents Say

Most residents praise Newport's clean apartments, reasonable rates, and staff responsiveness, particularly Michelle and Jennifer. Serious friction emerges around noisy neighbors, inconsistent office management, and at least one claim of service animal accommodation refusal that conflicts with Texas law.

Recent shift: Mixed trend: strong five-star cluster within the past 2 months around leasing and move-in experience; unresolved one-star complaints about neighbor noise and ESA accommodation refusal from recent months suggest ongoing management friction.

Praised for
  • responsive management and staff
  • clean, well-maintained units
  • fair pricing
  • professional leasing office
Watch-outs
  • noise from neighbors
  • front office staff inconsistency
  • alleged ESA discrimination
  • unnecessary amenities (speed bumps)
responsive-managementclean-facilitiesfriendly-staffnoisy-neighborsvalue-for-money
Best for: Renters seeking clean, affordable apartments with attentive management in a convenient airport location.
Think twice if: Noise sensitivity or need for documented service animal accommodations; office culture has been criticized by some tenants.

What This Community Gets Right

  • Staff responsiveness (Michelle, Jennifer named)
  • Clean, recently remodeled units
  • Competitive monthly rates ($919–$1,419)
  • Resort-style pool and fitness amenities

Before You Tour

  • Michelle (assistant property manager) praised for quick issue resolution
  • Jennifer (leasing staff) noted for attentive service
  • Cesi cited as reliable contact
  • Remodeled units include in-unit washer/dryer connections and private patios
  • 24-hour fitness center and resort-style pool on-site

Maintenance, Management & More

Luxury Apartments
High praise for renovated units, cleanliness, and fair pricing; strong negatives around neighbor noise and alleged accommodation refusal conflict with luxury positioning.

Compared to Nearby Communities

  • Rated 3.6 against a 3.81 average across the 243 luxury apartments businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

Most Mentioned in Reviews

remodeled apartmenthelpful staffcourteous residentspoolantsfood trucksquietkind staffmaintenance teamleasing office

How This Score Was Calculated

How We Score
Star rating 9
Review volume 84
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
43
4
12
3
6
2
4
1
21

Common Renter Questions

What is the price range for apartments at Newport?
Their website lists 1-bedroom starting at $919/month, 2-bedroom from $1,009–$1,089/month, and 3-bedroom at $1,419/month for renovated units.
What amenities does Newport offer?
Resort-style swimming pool, 24-hour fitness center, business center, private patios or balconies, on-site parking, and in-unit washer/dryer connections.
Are there any pet policies mentioned?
Yes; Google attributes list that Newport welcomes pets and dogs, though specific breed or size restrictions are not stated in the inputs.

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Jeffrey, the leasing agent, earns consistent praise for knowledge, professionalism, and genuine helpfulness during tours and the move-in process. Residents report responsive maintenance and grounds they appreciate, though a few prospective tenants faced unresponsive management during the leasing inquiry stage. Building 3 has reported serious ongoing roach infestations despite pest control treatments, frustrating at least one resident enough to leave after a 6-month lease. Management responds quickly to repair requests, but some longstanding issues remain unresolved. One prospective tenant also documented repeated unanswered calls and emails during the application phase.

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Xavier, Justine, and the leasing team earn consistent praise for patient, professional guidance through move-in and lease renewal. The property itself is clean, well-kept, and quietly located near the airport. However, some tenants report serious gaps: roaches despite cleanliness, unresponsive management when water shuts off or emails go unanswered, and frustration over third-party Jetty deposit fees that management doesn't fully disclose upfront. Staff pride in the complex is real, but maintenance and transparency issues tarnish the experience for affected residents. The 55% five-star to 37% one/two-star split reflects this divide. Families and professionals who interact mainly with the leasing team and enjoy the amenities (pool, fitness center, patio areas) come away delighted. Those who encounter pest problems or need urgent facility fixes face a different operation entirely.

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The Palms at 8800 Apartments
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Five-star reviews praise leasing agent Michelle, spacious units, and a newly installed maintenance team led by Andrea that has cleared year-old work orders. One-star reviews describe discrimination during application (with money withheld), unresponsive corporate handling, and maintenance staff conflicts with residents. The property shows stark contrast between those approved by current staff and those caught in previous management or enforcement.

Luxury Apartments

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Last updated 2026-07-23