410 Heights Apartments
Strong leasing staff, particularly Evelyn, make new move-ins feel genuinely supported. Grounds stay clean and rent stays reasonable. But a subset of residents report severe roach infestations, mold painted over in units, and retaliatory treatment after lease signing that required corporate intervention. Staff attitudes reportedly shift dramatically once paperwork is signed. The roach complaints span multiple years with no sign of resolution. Management responsiveness splits sharply. Some residents see swift maintenance replies and respect; others describe threats, excessive fines, and retaliation for complaints. Maintenance calls for legitimate issues like bathroom leaks got prompt fixes. But pest problems and poor initial unit condition define the negative reviews and appear unresolved.
