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Villas del Cabo

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 153 Google reviews · How we rank ›

2.4(153) 37 low data composite score See reviews on Google
Affordable & Section 8 Housing
Villas del Cabo
Service
Affordable & Section 8 Housing
Reviews
153

What Residents Say

Nearly all recent reviews report severe maintenance neglect, with many residents waiting weeks or months without hot water, air conditioning, or repairs. Management is consistently unresponsive, uncooperative, and dismissive. Residents cite security concerns, broken amenities, parking enforcement issues, overcharging, and unsafe conditions throughout the property. The rating of 2.4 reflects a pattern of broken promises and poor service at a high cost.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • new management mentioned positively in one review
Watch-outs
  • slow or absent maintenance response
  • chronic water and heating failures
  • poor office communication and staff rudeness
  • unsafe conditions and security lapses
  • overcharging and billing confusion
  • property deterioration and pest issues
slow-maintenance-responseunresponsive-officepoor-communication
Think twice if: Anyone seeking reliable maintenance, consistent utilities, or responsive management should look elsewhere. Security concerns and overcharging have been widely reported.

What This Community Gets Right

  • online maintenance request option available
  • seven-day office hours

Before You Tour

  • maintenance requests online or by phone get promise of response within 1-2 hours, but actual repairs take weeks
  • water bills charged at $50 sewer and $70 water per month for single-bedroom units
  • parking passes unavailable on weekends despite online listing open hours
  • emergency maintenance number not available
  • gates remain open and do not close properly
  • multiple management changes within short occupancy periods
  • HVAC units located in living room and produce excessive noise

Maintenance, Management & More

Affordable & Section 8 Housing
persistent complaints about high rent and overcharging utilities relative to absent maintenance and poor service quality

Compared to Nearby Communities

  • Rated 2.4 against a 3.55 average across the 135 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 95
Review recency 0
Review sentiment 36
Profile completeness 75
Verification 0

Scores by Category

5
44
4
5
3
6
2
18
1
80

Common Renter Questions

Is there emergency maintenance available?
No emergency maintenance number is listed or available according to resident reviews.
Can I request maintenance online?
Yes, residents can submit online requests; however, response is promised within 1-2 hours but actual repairs typically take weeks.
Request a quote

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Residents consistently report a peaceful community with engaged management named Kaylene, Carlos, and George who handle requests promptly. The complex offers quality amenities: in-unit washer/dryer, pools, 24-hour gym, and an apartment app for thermostats and door locks. Praise centers on cleanliness and responsiveness, though some mention maintenance gaps like delayed pressure washing or incomplete work orders that require follow-up. What sets this place apart is the community vibe and staff names appearing repeatedly across reviews-Kaylene, Laura, Apple, Sierra, Carlos, and George earn specific mention for professionalism and helpfulness. Residents call it safe enough to walk at night, appealing to families and those seeking stability. The gated model, pet-friendly dog park, and South Texas Medical Center proximity make it fit multiple resident types.

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Turtle Creek Vista Apartments
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Turtle Creek Vista Apartments

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Staff at Turtle Creek Vista-particularly Jasmine, Trevor, and the maintenance team-consistently respond quickly to resident requests and bring genuine care to the job. Office managers know residents by name and follow through on concerns. The flip side is serious: parking enforcement feels predatory given too few spaces, water shutoffs recur weekly for hours, and multiple reviewers flag security gaps (loose fence sections, ungateable back alley) alongside theft and break-ins. Maintenance speed is solid, but some repairs appear cosmetic (paint over mildew) rather than fixed properly.

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City Summit Apartments
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Staff like Celena and Kira earn consistent five-star praise for responsiveness and genuine care during the leasing process. Yet a sizable portion of residents report nightmarish maintenance: AC units that freeze or fail for months, water shutoffs and persistent leaks, and work orders that vanish or go unfixed despite repeated complaints. The complex appears split between recent positive reviews and older accounts of neglect. Townhomes and apartments range from one to three bedrooms; their website lists prices from $760 to $1,445 depending on size and patio. Nearby shopping and downtown access appeal to some. The core friction is maintenance and management responsiveness: good will at move-in collides hard with a property that tenants describe as chronically broken.

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Last updated 2026-07-23