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Sunstone Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 57 Google reviews · How we rank ›

4.0(57) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsFurnished & Corporate Housing
Sunstone Apartments
Services
Luxury Apartments, Furnished & Corporate Housing
Reviews
57

What Residents Say

New complex with split reviews: early adopters praise fresh units and staff like Ike and Victoria, but six months in management struggles. Maintenance technician Sam earns praise for fixing stubborn issues, yet residents report repeating problems (stove, hot water down a week at a time). The biggest pain points are unenforced no-smoking rules (marijuana in hallways), broken gates, overflowing trash attracting pests, and parking chaos with no towing enforcement.

Office staff including Victoria and Adriana are patient and professional during tours and transfers. The property itself is brand-new with pool, gym, and in-unit washer/dryer. But recent residents consistently report that management collects rent without addressing enforcement: teenagers banging doors, smoking violations, homeless people breaking car windows, and basic utilities failing for extended periods.

Praised for
  • friendly, attentive office staff
  • brand-new units and amenities
  • reasonable pricing for new 3-bedroom
  • responsive maintenance technician
Watch-outs
  • chronic maintenance failures (stove, hot water)
  • no smoking policy unenforced
  • broken security gates
  • drug use and disruptive behavior in common areas
  • overflowing trash and pest issues
  • inadequate parking, no towing enforcement
friendly-staffslow-maintenance-responseclean-facilitiespest-problemsparking-issuessafe-communitypoor-communication
Best for: New residents seeking brand-new 3-bedroom units at reasonable pricing and tolerant of early-stage property management growing pains.
Think twice if: You value community enforcement (no smoking, parking rules, security). Reported issues include long waits for utilities, pest problems from overflowing trash, and unenforced lease violations.

What This Community Gets Right

  • brand-new units with modern appliances
  • in-unit washer and dryer standard
  • professional leasing staff (Victoria, Adriana, Ike praised)
  • responsive maintenance tech Sam

Before You Tour

  • Maintenance technician Sam fixed multi-day hot water outage after contractor and plumber failed; residents praise his accessibility and skill
  • Assistant managers Victoria and Adriana noted for patience, professionalism, and bilingual service (Adriana speaks Spanish)
  • In-unit washer and dryer in all units
  • Brand-new property with pool and fitness center
  • Security gate has been broken; management has not repaired

Maintenance, Management & More

Furnished & Corporate Housing
No review evidence specific to furnished or corporate housing.
Luxury Apartments
Brand-new with desirable finishes, but enforcement failures undermine the luxury positioning.

Compared to Nearby Communities

  • Rated 4 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 19% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 28
Review volume 77
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
38
4
2
3
4
2
3
1
10

Common Renter Questions

Do units come with washer and dryer?
Yes, all units have brand-new washer and dryer in-unit.
Is this a non-smoking property?
Yes, the lease prohibits smoking, but multiple recent reviews report the policy is not enforced and marijuana use is common in hallways.
How responsive is maintenance?
Varies. Maintenance technician Sam is praised as highly responsive and skilled. Some appliance repairs (stove, hot water) have required multiple visits without lasting fixes.
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Last updated 2026-07-23