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Silver Creek Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 183 Google reviews · How we rank ›

2.9(183) 58 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingPet-Friendly Apartments
Silver Creek Apartments
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
183

What Residents Say

Recent five-star reviews praise helpful staff like Ashley and Kim, reliable maintenance for routine fixes, and a quiet setting with a clear pool. Residents have noticed meaningful improvement under new district manager Lauren and manager Jesus. However, long-term residents report a pattern of serious problems: cockroaches, mold, ceiling collapses, and hot water shut-offs lasting days or weeks. Maintenance requests often sit unaddressed until residents escalate; one tenant waited a year for a leak repair. Newer positive reviews exist alongside ongoing complaints about structural failures and aggressive lease-termination charges.

The contrast suggests Silver Creek's experience depends heavily on timing. Those arriving recently or with minor needs encounter responsive staff. Those with chronic issues or living through transitions face an understaffed property where problems compound and accountability disappears.

Praised for
  • friendly and helpful office staff (Ashley, Kim)
  • quick maintenance response for some repairs
  • quiet, well-maintained grounds
  • pet-friendly amenities (bark park, pool)
Watch-outs
  • severe roach and pest infestations
  • chronic water and plumbing failures
  • slow maintenance for major issues
  • mold in units and ceilings
  • management turnover and poor accountability
  • surprise lease-break fees ($4,400 reported)
responsive-managementpoor-communicationclean-facilitiespest-problemsslow-maintenance-responsefriendly-staffunresponsive-officeamenity-qualityhidden-fees
Best for: Short-term renters or those with minor maintenance needs; pet owners seeking bark park and pool.
Think twice if: Avoid if you need reliable utilities, can't handle roach issues, or risk eviction fees; structural repairs and water shutoffs are recurring problems.

What This Community Gets Right

  • Staff responsiveness to office inquiries
  • Pool and fitness center maintained
  • Pet-friendly amenities
  • Quiet community setting

Before You Tour

  • Ashley and Kim named as helpful office staff
  • Joe (maintenance worker) praised for going above and beyond in recent reviews but criticized as lazy and incompetent in older complaints
  • District manager Lauren and manager Jesus credited with recent improvements
  • Hot water shut-offs lasting weeks without notice
  • Roach infestations reported across units
  • Maintenance issues: ceiling collapse in shower, year-long leak repair delay, A/C outage (3-day repair with portable unit provided)
  • Quantum Leap Property Management currently oversees property; formerly managed by Shippy Properties
  • One tenant reported $4,400 lease-break charge after ceiling failure

Maintenance, Management & More

Affordable & Section 8 Housing
Mixed: affordable entry but tenants report hidden lease-termination fees and property conditions below advertised standards.
Pet-Friendly Apartments
Bark park and pool available; residents cite quiet setting and pet-friendly grounds, though pest control complaints undermine the appeal.

Compared to Nearby Communities

  • Rated 2.9 against a 3.55 average across the 135 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 98
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
70
4
12
3
14
2
10
1
77

Common Renter Questions

Is the pool maintained year-round?
Recent reviews confirm the pool is kept clean with working lights and is available for summer use. One older review reported a green pool and dead animals in it; this appears to have been addressed under new management.
What happens if my AC or heating fails?
One recent resident reported a 3-day repair for AC failure in summer heat; the complex provided a portable cooling unit during the wait. Historical reviews cite much longer waits.
How quickly are maintenance requests typically resolved?
Recent reviews report quick fixes for appliances (stove, AC), but long-term residents report requests sitting for months or years (one leak took a year) unless residents escalate directly to the office.
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Last updated 2026-07-23