Greater San Antonio Apartment Complex Guide
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Bexar Creek Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 98 Google reviews · How we rank ›

4.3(98) 69 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 Housing
Bexar Creek Apartments
Location
Inner West Side, San Antonio
Service
Affordable & Section 8 Housing
Reviews
98
Ranking
#16 in Affordable & Section 8 Housing
Best for
Families willing to give new management time to match previous standards.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Under former manager Elizabeth, residents praised quick fixes, a calm atmosphere, and genuine care. Since her departure in May 2026, complaints have surfaced about the pool staying closed for months, pest problems ignored, hard-to-reach office staff, and maintenance delays. Long-term residents see the decline as a management shift, not a problem with the building itself.

Most five-star reviews highlight Elizabeth's friendliness and the visible improvements she made. Negative reviews cite mold, roaches, broken glass left for months, and the new team's reluctance to solve problems. The shift feels sharp: reviews before her exit describe a transformed space; those after describe a return to neglect.

Recent shift: Since manager Elizabeth left in May 2026, sentiment has declined sharply: five-star reviews cite her departure as a turning point; complaints about pest problems, pool closures, and unresponsive staff intensified immediately after.

Praised for
  • strong prior management (Elizabeth)
  • quiet, family-friendly environment
  • responsive maintenance staff
  • clean facilities under good management
Watch-outs
  • pest infestation (mice, roaches)
  • slow maintenance response and repairs
  • new management less responsive than predecessor
  • pool maintenance issues and facility closures
responsive-managementslow-maintenance-responseclean-facilitiespest-problemsfriendly-staffunresponsive-officequiet-community
Best for: Families willing to give new management time to match previous standards.
Think twice if: Recent reports of pest problems, unresponsive staff, and maintenance delays suggest waiting to see if new management stabilizes.

What This Community Gets Right

  • Former manager Elizabeth built strong reputation for responsiveness
  • Multi-bedroom layouts with washer/dryer connections
  • 24-hour emergency maintenance available
  • Amenities include pool and playground

Before You Tour

  • Former manager Elizabeth credited with transforming atmosphere and maintenance culture
  • Maintenance staff member Mike praised for prompt work orders
  • Pool has been closed for at least three months as of recent review
  • Residents report mold, roach infestation, and broken glass on walkways persisting for months
  • One resident reported mice infestation with no management action

Maintenance, Management & More

Affordable & Section 8 Housing
Strong under Elizabeth (14-year resident notes visible improvements); concerns about current management's willingness to accommodate residents facing hardship.

Compared to Nearby Communities

  • Rated 4.3 against a 3.6 average across the 126 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 46
Review volume 87
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
71
4
11
3
5
2
0
1
11

Common Renter Questions

Is there a pool?
Yes, the complex has two pools, though one was closed for maintenance as of June 2026. Check current status before move-in.
What sizes are available?
Two, three, and four-bedroom floor plans. All have washer/dryer connections and nine-foot ceilings.
Is 24-hour maintenance available?
Yes, the complex offers 24-hour emergency maintenance according to their website.

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Last updated 2026-09-25