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Augusta Flats Apartments

Updated 2026-07-23 · 1,329 reviewed · 397 listed · Scored from 119 Google reviews · How we rank ›

3.9(119) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Augusta Flats Apartments
Service
Luxury Apartments
Reviews
119

What Residents Say

Strong personal service from named staff (Ralph, Jessica, Tiffani) earns consistent five-star praise, especially at move-in. Yet a troubling pattern of deferred maintenance undermines the "luxury" positioning: roaches appear frequently, the main elevator sat broken for months, the pool closed repeatedly during peak season, and hot water has gone out for days. Reviewers who stayed longer or paid closer attention flag these systemic issues alongside security concerns (theft, unauthorized entry, broken gates). The property appears well-kept for brief tours but deteriorates under daily living scrutiny.

Maintenance responsiveness splits sharply: some report quick work orders, others describe repeated failed repairs marked "completed" without action. Management prioritizes marketing over resident safety, residents say, citing delayed crime alerts and towing enforcement that never materializes. Downtown walkability and amenities (gym, golf simulator, on-site market, pet-friendly policy) appeal to new residents, but longtime tenants report the facility has "declined significantly" and question whether premium rent aligns with actual conditions.

Praised for
  • friendly, responsive staff
  • clean, well-maintained grounds (when operational)
  • walkable downtown location
  • helpful leasing team
Watch-outs
  • roach infestations
  • broken elevator and amenities
  • slow maintenance response on some issues
  • noisy neighbors and noise enforcement
  • security gaps
  • amenity advertised but unavailable
responsive-managementpoor-communicationclean-facilitiespest-problemsslow-maintenance-responsefriendly-staffsafe-communityparking-issuesamenity-qualityoverpriced
Best for: Professionals prioritizing downtown walkability and staff service; short-term residents.
Think twice if: Long-term renters or those sensitive to noise, pests, or maintenance delays should investigate current facility condition and security practices carefully.

What This Community Gets Right

  • Walkable downtown location near shops and restaurants
  • Named leasing staff (Jessica, Ralph, Tiffani) praised for personal attention
  • In-unit washer/dryer and modern finishes
  • Pet-friendly with on-site amenities (golf simulator, market, rooftop lounge)

Before You Tour

  • Ralph (Property Manager), Jessica, and Tiffani named for leasing excellence
  • Main elevator out of service for approximately 2 months (per recent review)
  • Pool repeatedly closed during peak season for maintenance
  • Hot water outages lasting days reported
  • Roach infestations noted across multiple recent reviews
  • Maintenance work orders marked complete without actual repairs
  • Catalytic converter theft reported; management cited lack of security notice
  • Secondary elevator required when primary out of service

Maintenance, Management & More

Luxury Apartments
Appealing move-in experience and downtown location undercut by roach infestations, recurring amenity closures, broken infrastructure, and uneven maintenance response for longer-term residents.

Compared to Nearby Communities

  • Rated 3.9 against a 3.81 average across the 243 luxury apartments businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

Most Mentioned in Reviews

golf simulatorfriendly teamgame roomdowntown apartmentcloset spacepoolwalkabilitymodern apartmentsclean propertymodern design

How This Score Was Calculated

How We Score
Star rating 25
Review volume 90
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
79
4
6
3
2
2
2
1
30

Common Renter Questions

Are apartments pet-friendly?
Yes, the business lists pet-friendly apartments and reviewers note the staff is accommodating to pet needs.
What amenities are included?
Resort-style pool, 24-hour fitness center, golf simulator, rooftop lounge, on-site Micro Mart convenience store, and in-unit washer/dryer. Recent reviews report pool and elevator maintenance issues; verify current operational status before signing.
What is the starting rent?
Their website lists apartments starting in the $1,300s.
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Last updated 2026-07-23